1 of 1 Permanent SaaS Jobs in Crawley

other customer-facing roles to ensure customer satisfaction and positive DAS relationship. Basic Qualifications (Required Skills/Experience): 3+ years of experience in a customer success role within a SaaS environment Ability to align customers' business processes with product capabilities. Expertise in customer management, negotiation, and conflict resolution. Strong written and verbal communication skills, with the ability to tailor messages … to end-users and executives. Preferred Qualifications (Desired Skills/Experience): 5+ years previous experience in a customer success role within a SaaS environment. Previous experience in airline operations and a solid understanding of aviation concepts. Previous experience in sales, negotiating terms and conditions for multi-year and multi-product contracts. Previous experience in an Airline OCC, Maintenance, and/ More ❯