1 to 25 of 36 Permanent Customer Service Jobs in Devon

out of either our Exeter or Ledbury office, with a hybrid working arrangement of 60% office and 40% home working. Responsible for providing exceptional customer service and technical support, the Tier 2 NOC Engineer will respond to customer inquiries, resolve technical issues, and ensure the smooth operation … supporting Layer 2 and Layer 3 services on GPON and XGS PON access networks, Juniper core network, BNG, and firewall infrastructure. Key responsibilities encompass customer support, technical troubleshooting, incident management, and network configuration. Skills & Experience Required Experience: 3+ years in an engineering and/or network support role with … supplier interaction/management. Education: Higher education graduate in IT, networking, computing, electrical/electronic engineering. Customer Service: Previous experience in customer service or technical support, preferably in telecommunications. Technical Aptitude: Strong ability to troubleshoot network connectivity, hardware, and software issues. Communication Skills: Excellent verbal and more »

The Opportunity: As a QuotesAdvisor within this hugely successful distributor of quality goods,you will be working within a small team managing multiple incoming customer enquiries via phone and e-mail requesting calculations and quotes for one-off and large orders. Using your advanced Customer Service skills … your ability to investigate using the internet, and your ability to maintain a proactive approach to customer orders through the sales process, you will love working in this busy environment with a real 'buzz' and positive vibe. The Role: Receive all incoming correspondence regarding customers and prospective customers quotes … collate all required information (e.g. check stock, calculate order values) to enable the accurate and timely production of quotes. Provide an excellent standard of customer service and reliable information to customers to generate new and repeat orders. Gatherthe required information to produce quotes and effectively secure orders. Accurately more »

Service Coordinator £28,000 - £33,000 + Training + Career Development + Bonus Scheme Exeter (Office based position) On offer is the opportunity to join a manufacturer of materials handling solutions who are looking for an ambitious person to come on board and join the service coordinator. Required … is a Service Coordinator who will be responsible for working alongside the customer service teams to offer top quality service to customers on a day to day basis. Roles and Responsibilities * Responding to customers and delivering support that is needed * Communication with customers and engineers * Being … the point of contact for large and small accounts * Making sure the organisational customer service targets are set Skills, Qualifications and Experience * Service coordination experience (Preferred) * Excellent organisation and high level of detail * Time management * Multi-tasking skills * Good communicator and can build relationships Package and Benefits more »

/Sales Executive/Technical Sales Advisor shall be responsible for technical advice, generating quotations, order processing, expediting, documentation, proposals and other aspects of customer service within the fluid power sector such as valves, compressors, vacuum systems, Pumps, power tools, motors, MRO, automation, robotics, pneumatics, hydraulics or similar … mechanical engineering products. The Sales Advisor/Sales Executive/Technical Sales Advisor will ideally have a technical aptitude and/or customer service/sales background, determination, enthusiasm, and motivation to succeed with a reputable engineering company. Full product training is provided. Package … motors, MRO, automation, robotics, pneumatics, hydraulics or similar mechanical engineering products. Provide technical support and cover to other Sales Engineers and all aspects of Customer services - e.g. order processing, expediting, documentation etc. Learn all aspects of administration which includes order processing, invoicing, and checking order confirmations for the team. more »

We're looking for an exceptional Service Delivery Manager to help us make a difference to our planet. As our Service Delivery Manager, the job may be suitable for hybrid working, which is where an employee works part of the week in the office and part of the … inclusivity make us greater We keep evolving - pushing boundaries to make tomorrow better for our customers Your world of expertise We're recruiting a Service Delivery Manager (SDM) to work closely with the Met Office Data Provisioning Team. This includes overseeing the delivery of data through Weather DataHub (a … evolve our operational services is key to the future data offer. Your key duties Being responsible for the set up and production of all customer services and managing the day-to-day delivery of these services to customers to meet business, compliance and timeliness requirements. This will include ensuring more »

IT Service Desk Analyst Cullompton Do you have experience of 1 st/2 nd Line IT Support? Are you passionate about great customer service? If YES then we want you! The position involves: Being part of a Service Desk team, resolving reported incidents and fulfilling … first and second line IT service requests on behalf of users based at multiple sites across the UK. Supporting and troubleshooting a wide variety of IT services and systems including line-of-business applications across Warehouse Management, Transport Management and Back Office. Supporting and deploying a range of IT … telephone, email and through our ITSM tool. Ensuring that all tickets are logged, prioritised and dealt with in line with agreed SLAs. Applying a customer-focused approach; taking ownership of tickets, keeping users informed of progress, understanding the business impact, seeking feedback and always striving to improve. Taking part more »

Trainee Field Service Engineer (Full Industry Training) £23,000 - £30,000 + Company Car + Door to Door + Local Patch + Specialist Industry Training + Life Insurance + Medical Insurance + Enhanced Pension + 33 Days Holiday + Benefits Field Based, commutable from Plymouth, Ivybridge, Saltash, Callington, Liskeard … Salcombe, Totnes, Tavistock and surrounding areas. Are you an aspiring Field Service Engineer looking to break your way into industry and work for a Globally renowned business who offer full training into their industry to massively develop your skillset, giving you the opportunities to gain recognition and progress through … are looking to expand their workforce with motivated and enthusiastic individuals who they can invest in long term. On offer is a Trainee Field Service Engineer, where you will be responsible for the installation, maintenance and service of a variety of products within the Finance, Gaming and Retail more »

organisation based in Devon is looking for an IT Support Analyst. This is a great opportunity for someone with previous 1st Line/IT Service Desk support experience to join a supportive team and build a career in IT. Day to day duties will include: - Helpdesk and desktop support … for internal users - Providing a high level of customer service and taking IT issues through to resolution - Supporting technologies including Office 365, Windows OS, remote desktop services, basic networking and Windows Server - PC/Laptop troubleshooting To be considered suitable for this role you will need to have … some previous IT support experience (IT Coordinator, Helpdesk Analyst, Service Desk Analyst etc.) as well as the below: - Access to a car as very occasional support at other local offices may be required - A personable nature with good problem solving skills - Strong customer service skills and a more »

career, looking to retrain or to start a new one ? If you do not have experience but have always wanted to learn more about Customer Service processes or help your business knowledge grow, then this is the opportunity for you! The Role: This is a general administration role … and database maintenance. An administrator may perform duties that are broad and varied in line with GDPR. We have various roles The candidate: Previous customer service experience desirable but not essential Happy to work independently, as well as in a team in fast paced environment Excellent communication skills … team. As one of the leading rental companies in the UK, we owe our success to a comprehensive fleet and a commitment to excellent customer service. With our growth comes exciting opportunities to become part of our family business, where our people remain at the heart of everything we more »

Role: Asset Maintenance Solutions Field Service Engineer Contract: Permanent Location: Torquay As a Briggs Asset Maintenance Solutions Field Service Engineer, you will be responsible for. Adhering to safety guidelines set and all policies set out by customers and Briggs Equipment The service and maintenance of Diesel, Petrol … and Electrically powered Small Plant, Agricultural and Ground Care Equipment This will involve attending Breakdowns, Fault Finding and completing planned Preventative Maintenance Ensuring customer service is kept to a high level and any queries are addressed Complete job activity electronically and ensure all required parts to complete tasks … are ordered Ensuring the company vehicle is maintained to a high standard and has the correct parts stock Ensuring customer relationship are maintained and developed through high standards of service As an Asset Maintenance Solutions Field Service Engineer you will demonstrate; Relevant technical qualification Previous experience within more »

Role: Asset Maintenance Solutions Field Service Engineer Contract: Permanent Location: Barnstable, North Devon As a Briggs Asset Maintenance Solutions Field Service Engineer, you will be responsible for. Adhering to safety guidelines set and all policies set out by customers and Briggs Equipment The service and maintenance of … Petrol and Electrically powered Small Plant, Agricultural and Ground Care Equipment This will involve attending Breakdowns, Fault Finding and completing planned Preventative Maintenance Ensuring customer service is kept to a high level and any queries are addressed Complete job activity electronically and ensure all required parts to complete … tasks are ordered Ensuring the company vehicle is maintained to a high standard and has the correct parts stock Ensuring customer relationship are maintained and developed through high standards of service As an Asset Maintenance Solutions Field Service Engineer you will demonstrate; Relevant technical qualification Previous experience more »

technology vendors including HP, Cisco, NetApp, Microsoft, and VMWare to deliver market leading technology solutions which enable organisations to increase their business efficiency, improve customer service and reduce business costs. What you'll be doing Reporting to the 2nd Line Team Manager, you'll form part of a … with customers to ensure their ICT Infrastructure operates at the optimum capacity and with minimum disruption to service. Whilst this role will involve attending customer site (3-4 pre-arranged visits/week) , we work from our offices in Exeter Tues - Thursday, and from home on Monday's and … Tasks will include: Providing a technical escalation point for 1st line team members and ensuring technical escalations to 3rd Line are informative and precise. Customer site visits (PC Installs/switch installs/internet line switch overs/new printers etc) Responding to escalated, complex and high impact issues more »

AD, Intune and general Network administration and troubleshooting, TCP/IP and WAN/LAN/Wi-Fi Ensuring that all communications to the Service Desk, phone calls, and emails are answered promptly and in a professional and courteous manner. Excellent customer service skills. Location: Kingsbridge (Full more »

an Infrastructure Engineer, you will address and resolve a wide range of hardware, software and network-related issues, to ensure a high level of customer service at all times. The role is a 2-year fixed-term contract Infrastructure Engineer responsibilities include: - Deploy and configure infrastructure components, including more »

be responsible for: Process of Sales and Purchase Orders from the Website and emails Input onto Excel Engaging with Clients to ensure an excellent Customer experience Communicate between departments to ensure all orders are processed correctly Pro Active approach to checking Stock Levels to ensure timely deliveries Ensure all … will be: A Team Player - Prepared to roll up your sleeves and help out in other areas of the business as required Have excellent Customer Service ability to deliver excellent service I.T Literate to include Excel, formulas using Vlookup, Word & Outlook Strong and engaging communicator both verbally more »

that our client evidence records, and CRM system are completed Any other admin support as required by the Programme Director Always deliver excellent client service to learners. The maintenance of our quality standards and building of a strong reputation is of great importance Proactively seek to add value to … the service, our clients, funder, and partner, and the company as a whole Person Specifications: Essential: Minimum 2 years' experience in project administration Effectively manage time and strategically prioritise Excellent organisation and administrative skills Excellent customer service and interpersonal skills Able to demonstrate the ability and desire more »

colleagues are met in supporting them with their roster and system queries. Previous experience using systems, trouble shooting, problem solving, attention to detail and customer service are primary skills to be able to carry out this role. You will need to communicate effectively with a wide range of … a variety of backgrounds with the right experience and transferrable skill set. We are looking for someone who will support our team through consistent customer support. Working Pattern: 37.5 hours per week, Monday to Friday. Working from home/on site working can be supported. Interview Date: Wednesday 26th … purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most more »

Supporting Microsoft Office and Outlook 365 Using Powershell for Microsoft365 administration Device management of both Windows and iOS using Intune. Dynamics 365 Sales/Customer Service/Marketing The candidate must be prepared to travel within Europe Work independently whilst being part of a global team. Salary/ more »

Problem-solving (eg hardware/software issues and connectivity) Liaison with network providers Provisioning telephone systems Activating mobile phones including SIM management/installation Customer services If you can demonstrate having a strong interest in technology and enjoy supporting others with exceptional customer service please apply today more »

clients on their paid media campaigns – focusing on Paid Search and Paid Social, but also Amazon and Programmatic. Responsible for ensuring a high- level customer service and best practice in PPC account management, you will be a role model for excellence within the agency. You’ll be deeply more »

Seaside Location - Bonus Structure – Great Company Benefits (Paid Training, Office Events, Minimum 22 days + Bank Holiday increasing with length of service) Have you got experience in Payroll ? Are you wanting a career move to be part of a busy and expanding office? My client is looking for a … Liaising with clients to ensure you can run their payroll. - Reviewing the work of Payroll administrators, answering any of their queries and ensuring excellent customer service is given to each client. - Supporting the Head of Payroll Services If you are seeking a new challenge and have the skills more »

inclusive of bank holidays). Your benefits package includes a company sponsored pension scheme, private medical & dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. Youll also have access to our MyBenefits platform offering a variety of high street discounts … succeed at GXO: Previous experience in a Transport environment with some experience of WMS systems Knowledge and experience with Transport Compliance is desirable Excellent customer service skills An ability to grow alongside and develop within a small but dynamic team Strong knowledge of Health and Safety regulations We more »

They are a prominent global entity in the information and communications technology solutions and services sector. As a Network Engineer, you will assist our customer in supporting their secure operational network, managing and resolving incidents on secure military systems. Job Title: Senior Cisco Network Engineer Location: Plymouth, UK Job … solutions. Ensure dependable and experienced support to maintain live systems. Collaborate with remotely based support resources to address and resolve issues. Deliver high-quality customer service by managing and resolving complex network issues. Benefits: 25 days of annual leave along with public holidays (3 flexible) Double matching contributions more »

phone or tablet Submitting daily timesheets and job cards Accurately ordering your parts and working closely with the parts department Working closely with the service supervisor Carrying out inspections and repairs of machines at our depot as required - in conformance with manufacturers specification and any regulations affecting their use … electronic diagnostic equipment Experience working on JCB Loadalls would be advantageous The ability to prioritise tasks and work well in a busy environment Great customer service skills and the ability to build rapport with our customers Good IT skills A flexible and positive outlook with an outgoing approach … more p/hour through our appraisal program Average holiday pay to reflect overtime worked 30 days annual leave, increasing with length of service up to a total of 35 days The option to buy/sell up to 5 days annual leave per year Company van which can more »

The Opportunity: As a QuotesAdvisor within this hugely successful distributor of quality goods,you will be working within a small team managing multiple incoming customer enquiries via phone and e-mail requesting calculations and quotes for one-off and large orders. Using your advanced Customer Service skills more »