Northamptonshire, England, United Kingdom Hybrid / WFH Options
IP Source Ltd
Junior ServiceDeliveryManager Northampton £27K - £33K + Company Benefits Our client is a top-tier IT service provider in Europe with 40 years of experience, known for their innovative and collaborative approach. Operating in 14 European countries and managing over 85 system houses and e … services. By focusing on accessibility and local presence, they provide extensive support through their global network of IT partners. The Role: As a Junior ServiceDeliveryManager, you will be a proactive and customer-focussed individual primarily responsible for managing a shared inbox for client inquiries, requests … as needed. Coordinate with internal teams to address client requests and resolve issues in a timely manner. Escalate complex issues or requests to Senior ServiceDelivery Managers or other relevant stakeholders as necessary. Maintain detailed records of client interactions and actions taken to ensure accountability and transparency. Collaborate more »
Corby, England, United Kingdom Hybrid / WFH Options
Chapman Tate Associates
Position: ServiceDeliveryManager Location: Corby (Hybrid) Salary: £48,000 - £60,000 About the Role: We are recruiting on behalf of a prominent charity seeking a dedicated ServiceDeliveryManager to join their IT team. In this role, you will oversee a team of … four, ensuring the efficient delivery of IT services across the organization. Your expertise in ITIL and JIRA will be crucial in managing and improving service processes. Key Responsibilities: Lead and mentor a team of four direct reports. Manage and optimize servicedelivery processes using ITIL frameworks. … Utilize JIRA for issue tracking and project management. Collaborate with various departments to ensure seamless IT service support. Monitor service performance and implement improvement plans. Requirements: Proven experience as a ServiceDelivery Manager. Strong knowledge of ITIL best practices. Proficiency in JIRA. Excellent leadership and communication more »
Corby, Northamptonshire, United Kingdom Hybrid / WFH Options
Chapman Tate Associates
Position: ServiceDeliveryManager Location: Corby (Hybrid) Salary: £48,000 - £60,000 About the Role: We are recruiting on behalf of a prominent charity seeking a dedicated ServiceDeliveryManager to join their IT team. In this role, you will oversee a team of … four, ensuring the efficient delivery of IT services across the organization. Your expertise in ITIL and JIRA will be crucial in managing and improving service processes. Key Responsibilities: Lead and mentor a team of four direct reports. Manage and optimize servicedelivery processes using ITIL frameworks. … Utilize JIRA for issue tracking and project management. Collaborate with various departments to ensure seamless IT service support. Monitor service performance and implement improvement plans. Requirements: Proven experience as a ServiceDelivery Manager. Strong knowledge of ITIL best practices. Proficiency in JIRA. Excellent leadership and communication more »