24 of 24 Permanent ServiceNow Jobs in the East Midlands

ServiceNow Platform Architect Location: Dartford, Manchester or Worksop Help shape a ServiceNow platform that supports better decisions, more effective services and sustainable technology delivery across Laing O'Rourke. This is an opportunity to guide the technical direction of an important enterprise platform. You will collaborate with technology teams, business stakeholders … looking for individuals who are curious, thoughtful, and motivated by contributing to work that has real industry impact. The role As our ServiceNow Platform Architect, you will define and evolve the technical architecture of the ServiceNow platform, ensuring it remains secure, scalable, supportable and aligned with our enterprise architecture principles ...

managing incidents, service requests, escalations and service reporting. • Strong customer service, stakeholder management, analytical and problem-solving skills. • Experience using ITSM platforms such as ServiceNow, Freshservice, Jira, Remedy, Odoo or Zendesk. • Strong understanding of ITIL and IT Service Management practices. • Excellent communication, organisational and prioritisation skills. • Inclusive leadership style, strong ...

skills, experience of IT service management processes, and a commitment to excellent customer service. Knowledge of ITIL and experience with ITSM tools such as ServiceNow would be desirable. This role offers an excellent opportunity to develop your career within a forward-thinking digital services team. Participation in a 24/ ...

Ivanti AppSense VMware vSphere and VMware Cloud technologies Microsoft Hyper-V SimpliVity (desirable) PowerShell scripting and automation Disaster Recovery and Business Continuity solutions ServiceNow and ITIL-based service management. Experience & Attributes Excellent problem-solving and troubleshooting skills. Strong customer-facing communication and stakeholder management experience. Experience working with multiple suppliers ...

desktop support, helpdesk, or IT technician role. Strong knowledge of Windows OS, Office 365, and basic networking concepts. Familiarity with ticketing systems like ServiceNow, Zendesk, or JIRA. Excellent communication and interpersonal skills. Strong troubleshooting and problem‐solving abilities. Preferred: Experience with macOS or Linux environments. IT certifications such as CompTIA ...

weekly basis. Desirable: 2–3 years' experience managing an IT Service Desk team. ITIL Foundation v4 certification. Experience using ITSM platforms such as ServiceNow, Ivanti or Jira. Knowledge of workforce planning, call management systems and service desk reporting. Inclusion at XMA At XMA, we believe that diverse perspectives, experiences ...

service documentation and IT operational process maps. Exposure or experience in Infrastructure, Digital, SaaS, Application (SAP), or Supply Chain technologies. ITSM toolsets such as ServiceNow, and exposure to architectural frameworks (e.g., TOGAF). Service Management across various disciplines, including managing third-party suppliers in multi-customer and provider environments. Strong ...

ones, quality feedback and development support Provide hands-on support for difficult, sensitive or time-critical user-device and field incidents Ensure engineers apply ServiceNow and ITIL-aligned standards Escalate infrastructure, supplier, capacity, safety and service risks early We are looking for someone who has: A relevant Level 4 qualification ...

mobile telephony, handsets and softphones Manage device moves, refreshes, joiner/mover/leaver tasks, stock, spares, loans and asset records Maintain accurate ServiceNow ticket notes, user updates, diagnostics and closure evidence Follow ITIL-aligned incident, request, knowledge, asset and problem-management processes Work with suppliers where needed, while retaining ...

Mobile, VC (preferably Zoom) and digital signage platforms. Expertise in management tools including Intune, Jamf, Airwatch. Hands-on experience of Google Workspace Knowledge of ServiceNow, Jira and Confluence Effective communication with associates at all levels, both technical and non-technical. Ability to work autonomously whilst being part of a wider ...

Mobile, VC (preferably Zoom) and digital signage platforms. Expertise in management tools including Intune, Jamf, Airwatch. Hands‐on experience of Google Workspace Knowledge of ServiceNow, Jira and Confluence Effective communication with associates at all levels, both technical and non-technical. Ability to work autonomously whilst being part of a wider ...

audits. Applicants should hold UK security clearance or be willing to obtain it, with 2+ years in ITAM and strong ITSM tool experience including ServiceNow and #J-18808-Ljbffr ...

security compliance programs PCI (Payment Card Industry), GDPR (General Data Protection Regulation), NIST Cyber Security Framework etc.) Experience working with ticketing systems such as ServiceNow and/or JIRA What Are Our Desired Skills and Capabilities? Strong verbal and written communication skills. Attention to detail - reads and actively listens with ...

PIB Group is seeking an IT Service Delivery Manager to unite our businesses, technical teams and external suppliers to deliver reliable IT services across the organisation. You will drive service performance, oversee major incidents, manage ...

unable to provide visa sponsorship at this time. You'll bring experience in: Delivering CRM, ERP and enterprise applications (e.g., SAP, Oracle, Dynamics, ServiceNow) Full software delivery lifecycle: requirements, build, test, migration, go live Managing data migration and integrations Working with Agile and Waterfall methods Strong stakeholder and vendor management ...

fast-paced environment. Experience working with service metrics and KPIs. Previous experience in computer or mobile device repairs. Familiarity with service management systems (e.g., ServiceNow) is advantageous. Technical certifications or training are a plus. Experience in an authorized service environment is beneficial. Who are Jigsaw24 We put people first ...

security & network incidents, coordinating teleconferences and liaising with designers and wider teams to troubleshoot, fault-find and drive resolution.Desirable Skills/Experience• Exposure to ServiceNow reporting and dashboarding.• Experience of Fortinet Firewalls and NetScout.• Excellent experience of managing multiple incidents as a lead, making the right decision to resolve within ...

collaborative, fast-paced team. The role requires strong communication, the ability to work autonomously, and hands-on experience with Intune, Jamf, Airwatch, Google Workspace, ServiceNow, Jira #J-18808-Ljbffr ...

thrives in the ‘grey area' between IT and Finance. To succeed in this role, you will need: IT Project Management experience Support knowledge background ServiceNow experience A solid grasp of core accounting principles and financial reporting requirements - To help understand the finance teams priorities when it comes to issue management ...

obtain or hold UK Government Security Clearance 2+ years’ experience in IT Asset Management or a related role Experience with ITSM management tools (e.g. ServiceNow, ManageEngine, Remedy, Snow/Flexara) Good understanding of SACM (Service Asset and Configuration Management), IT asset lifecycle management (ITAM) and inventory best practices Awareness … communication skills and strong attention to detail Desirable: Managed service experience, exposure to process improvement, ITIL/CMDB knowledge, and relevant certifications (ITIL 4, ServiceNow). This role is ideal for someone looking to develop their SACM expertise in a structured, supportive environment while making a tangible impact on compliance ...

Laing O'Rourke is seeking a ServiceNow Platform Architect to define and evolve the platform architecture across ITSM, ITOM, CMDB, ITAM, SPM, App Engine and integrations. Location options include Dartford, Manchester or Worksop, with collaboration across technology, delivery and business stakeholders. You will shape secure, scalable designs, translate requirements into ...

including monthly account audits across applications. Lead problem management and continuous improvement, ensure new or changed services are operationally ready, and translate requirements into ServiceNow user stories. What we’re looking for: Experience within a Service Delivery/IT Service Desk Management role is essential. Someone who is service focused … ability to think laterally. Robust knowledge and understanding of Microsoft and iOS systems and technology is a must, while experience/knowledge of ServiceNow is highly desirable. Degree level and/or ITIL Foundation qualification, or equivalent demonstrable experience. What You Will Get: A competitive salary depending on experience ...

Overview Would you like to help enrich the lives of learners around the world? At RM, we’ve been pioneers of education technology since 1973. We provide technology and resources to the education sector, supporting ...

management processes.Experience supporting warehouse, transportation, supply chain, or enterprise platforms, with the ability to independently resolve recurring issues and recommend operational improvements.Technical SkillsRequired: Oracle, ServiceNow, MuleSoft.Desirable: Experience with Manhattan WMS, Manhattan Active WMS, Manhattan TMS, Centiro TMS, Manhattan LMS, SAP S/4HANA, ServiceNow, Microsoft Power BI, Tableau, Manhattan ...