21 of 21 Permanent ServiceNow Jobs in the East Midlands

managing incidents, service requests, escalations and service reporting. • Strong customer service, stakeholder management, analytical and problem-solving skills. • Experience using ITSM platforms such as ServiceNow, Freshservice, Jira, Remedy, Odoo or Zendesk. • Strong understanding of ITIL and IT Service Management practices. • Excellent communication, organisational and prioritisation skills. • Inclusive leadership style, strong ...

Ivanti AppSense VMware vSphere and VMware Cloud technologies Microsoft Hyper-V SimpliVity (desirable) PowerShell scripting and automation Disaster Recovery and Business Continuity solutions ServiceNow and ITIL-based service management. Experience & Attributes Excellent problem-solving and troubleshooting skills. Strong customer-facing communication and stakeholder management experience. Experience working with multiple suppliers ...

under pressure, especially during major incidents. Analytical and problem solving skills with a proactive approach. ITIL Practitioner or ITIL v3 Expert certification. Experience with ServiceNow or similar ITSM platforms. Understanding of Agile and Waterfall project methodologies. Exposure to enterprise business systems and infrastructure environments. ...

business-impacting issues to the relevant individuals. Ensure the integrity of data by recording all actions for Incidents and Service Requests in the ServiceNow Service Management tool. Provide additional guidance and support to the Application Support team. Identify and resolve production Incidents. What Youll Bring We run an agile operation ...

translate complex technical and operational considerations into clear business outcomes and recommendations. An ITIL 4 Managing Professional qualification, or equivalent, alongside practical experience of ServiceNow and related service management tools. Additional certifications such as SIAM or COBIT would be beneficial. Experience in the public sector or a highly regulated environment ...

translate complex technical and operational considerations into clear business outcomes and recommendations. An ITIL 4 Managing Professional qualification, or equivalent, alongside practical experience of ServiceNow and related service management tools. Additional certifications such as SIAM or COBIT would be beneficial. Experience in the public sector or a highly regulated environment ...

translate complex technical and operational considerations into clear business outcomes and recommendations. An ITIL 4 Managing Professional qualification, or equivalent, alongside practical experience of ServiceNow and related service management tools. Additional certifications such as SIAM or COBIT would be beneficial. Experience in the public sector or a highly regulated environment ...

translate complex technical and operational considerations into clear business outcomes and recommendations. An ITIL 4 Managing Professional qualification, or equivalent, alongside practical experience of ServiceNow and related service management tools. Additional certifications such as SIAM or COBIT would be beneficial. Experience in the public sector or a highly regulated environment ...

translate complex technical and operational considerations into clear business outcomes and recommendations. An ITIL 4 Managing Professional qualification, or equivalent, alongside practical experience of ServiceNow and related service management tools. Additional certifications such as SIAM or COBIT would be beneficial. Experience in the public sector or a highly regulated environment ...

invoicing Experience with JDE configuration and system improvements Strong requirements gathering and functional analysis skills Experience with Hubble/ReportsNow SQL knowledge Experience with ServiceNow, OTRS or Jira JDE UDOs and Orchestrations desirable ITIL knowledge desirable The Role As a JD Edwards Business Analyst, you will ...

PIB Group is seeking an IT Service Delivery Manager to unite our businesses, technical teams and external suppliers to deliver reliable IT services across the organisation. You will drive service performance, oversee major incidents, manage ...

unable to provide visa sponsorship at this time. You'll bring experience in: Delivering CRM, ERP and enterprise applications (e.g., SAP, Oracle, Dynamics, ServiceNow) Full software delivery lifecycle: requirements, build, test, migration, go live Managing data migration and integrations Working with Agile and Waterfall methods Strong stakeholder and vendor management ...

unable to provide visa sponsorship at this time. You'll bring experience in: Delivering CRM, ERP and enterprise applications (e.g., SAP, Oracle, Dynamics, ServiceNow) Full software delivery lifecycle: requirements, build, test, migration, go live Managing data migration and integrations Working with Agile and Waterfall methods Strong stakeholder and vendor management ...

security & network incidents, coordinating teleconferences and liaising with designers and wider teams to troubleshoot, fault-find and drive resolution.Desirable Skills/Experience• Exposure to ServiceNow reporting and dashboarding.• Experience of Fortinet Firewalls and NetScout.• Excellent experience of managing multiple incidents as a lead, making the right decision to resolve within ...

across IT Operations. The role manages the operational standards for Incident, Request, Problem, Change, Knowledge, Service Level and Continual Service Improvement, aligns them with ServiceNow and assures consistent delivery by internal teams and suppliers As a Digital Service Delivery Manager, you will: Define, maintain and communicate practical standards for Incident … Request, Problem, Change, Knowledge, Service Level and Continual Service Improvement. Align process stages, assignment, status, categorization, approvals, measures and reporting with ServiceNow and the ServiceNow owner. Chair weekly Change Advisory Board meetings and ownership all change management governance across the digital department. Analyze backlog, ageing, reopened work, reassignment, waiting states ...

including monthly account audits across applications. Lead problem management and continuous improvement, ensure new or changed services are operationally ready, and translate requirements into ServiceNow user stories. What we’re looking for: Experience within a Service Delivery/IT Service Desk Management role is essential. Someone who is service focused … ability to think laterally. Robust knowledge and understanding of Microsoft and iOS systems and technology is a must, while experience/knowledge of ServiceNow is highly desirable. Degree level and/or ITIL Foundation qualification, or equivalent demonstrable experience. What You Will Get: A competitive salary depending on experience ...

About the role. If you want to know about the requirements for this role, read on for all the relevant information. As part of the development of our Digital Services function, we are recruiting to ...

About the role. If you want to know about the requirements for this role, read on for all the relevant information. As part of the development of our Digital Services function, we are recruiting to ...

About the role. If you want to know about the requirements for this role, read on for all the relevant information. As part of the development of our Digital Services function, we are recruiting to ...

About the role. If you want to know about the requirements for this role, read on for all the relevant information. As part of the development of our Digital Services function, we are recruiting to ...

About the role. If you want to know about the requirements for this role, read on for all the relevant information. As part of the development of our Digital Services function, we are recruiting to ...