14 of 14 Permanent ServiceNow Jobs in the East Midlands

managing incidents, service requests, escalations and service reporting. Strong customer service, stakeholder management, analytical and problem-solving skills. Experience using ITSM platforms such as ServiceNow, Freshservice, Jira, Remedy, Odoo or Zendesk. Strong understanding of ITIL and IT Service Management practices. Excellent communication, organisational and prioritisation skills. Inclusive leadership style, strong ...

Ivanti AppSense VMware vSphere and VMware Cloud technologies Microsoft Hyper-V SimpliVity (desirable) PowerShell scripting and automation Disaster Recovery and Business Continuity solutions ServiceNow and ITIL-based service management. Experience & Attributes Excellent problem-solving and troubleshooting skills. Strong customer-facing communication and stakeholder management experience. Experience working with multiple suppliers ...

including DNS, DHCP, TCP/IP and VLANs Experience with desktop, laptop and mobile device support Familiarity with ITSM platforms such as Jira or ServiceNow Exposure to cloud and on-prem infrastructure environments Strong communication skills and a proactive approach to problem solving Nice to have ITIL Foundation CCNA ...

Track record of identifying operational inefficiencies or recurring issues and implementing solutions (process changes, training, automation). Ability to analyse data from tools (e.g., ServiceNow reports, alert trends) to inform decisions. Key Skills & Attributes Leads by example under pressure – maintaining composure during major incidents or changes, and enforcing strict adherence ...

invoicing Experience with JDE configuration and system improvements Strong requirements gathering and functional analysis skills Experience with Hubble/ReportsNow SQL knowledge Experience with ServiceNow, OTRS or Jira JDE UDOs and Orchestrations desirable ITIL knowledge desirable The Role As a JD Edwards Business Analyst, you will ...

learn new technical skills and tackle fresh challenges. An understanding of basic IT terminology, with any previous exposure to GSuite, Active Directory, Citrix, ServiceNow, Genesys, or Microsoft Entra being highly advantageous. Flexibility and adaptability regarding shifts to successfully meet changing business needs. We build on success, learn from failure ...

equivalent)* Experience of managing IT project delivery, including systems, software, or infrastructure projects* Proficiency with project management tools (eg MS Project, Jira, ServiceNow, Trello* Strong leadership and negotiation skills* Excellent verbal and written communication* Adaptable and resilient in fast-paced, changing environments* High-level of organisational and analytical skills**Location ...

equivalent) Experience of managing IT project delivery, including systems, software, or infrastructure projects Proficiency with project management tools (eg MS Project, Jira, ServiceNow, Trello) Strong leadership and negotiation skills Excellent verbal and written communication Adaptable and resilient in fast‐paced, changing environments High-level of organisational and analytical skills Location ...

Agile and DevOps expertise: A practical understanding of Agile frameworks and modern DevOps principles. Technical knowledge: such as C#/.NET, SQL, Azure DevOps, ServiceNow Operational focus: Strong problem-solving capabilities in fast-paced environments, paired with a drive to stay current with emerging industry practices. Discover your next step ...

network incidents, coordinating teleconferences and liaising with designers and wider teams to troubleshoot, fault-find and drive resolution. Desirable Skills/Experience Exposure to ServiceNow reporting and dashboarding. Experience of Fortinet Firewalls and NetScout. Excellent experience of managing multiple incidents as a lead, making the right decision to resolve within ...

vSphere and VMware Cloud technologies Experience with Microsoft Hyper‐V Experience with Citrix Hypervisor PowerShell scripting and automation Disaster Recovery and Business Continuity solutions ServiceNow and ITIL‐based service management Experience supporting large‐scale enterprise IT environments Excellent problem‐solving and troubleshooting skills Strong customer‐facing communication and stakeholder management … Professional – VMware Cloud Foundation (VCP‐VCF) Industry Keywords Enterprise IT Environments Managed Service Providers (MSPs) Technical Documentation Service Transition Continual Service Improvement Tools & Technologies ServiceNow ITIL-Based Service Management Microsoft Hyper‐V Citrix Hypervisor Disaster Recovery Solutions #J-18808-Ljbffr ...

across IT Operations. The role manages the operational standards for Incident, Request, Problem, Change, Knowledge, Service Level and Continual Service Improvement, aligns them with ServiceNow and assures consistent delivery by internal teams and suppliers As a Digital Service Delivery Manager, you will: Define, maintain and communicate practical standards for Incident … Request, Problem, Change, Knowledge, Service Level and Continual Service Improvement. Align process stages, assignment, status, categorization, approvals, measures and reporting with ServiceNow and the ServiceNow owner. Chair weekly Change Advisory Board meetings and ownership all change management governance across the digital department. Analyze backlog, ageing, reopened work, reassignment, waiting states ...

Randstad Technologies Recruitment is seeking an IT Technical Analyst to provide Tier 1/2 hardware, software and infrastructure support across regional sites. The role balances desk-side support with hands-on involvement in infrastructure ...

Master Data Management (MDM) Work with technology and process teams to maximise the value of S/4HANA, MDM and tools such as ServiceNow Identify opportunities to improve automation, workflow, service management and operational visibility Ensure FSS teams understand and are equipped to operate effectively within the new technology … importance of data ownership, governance, quality and operational processes Experience of service management, workflow or case management processes and tools, ideally including ServiceNow Experience of working with senior operational stakeholders and influencing teams to adopt new ways of working #J-18808-Ljbffr ...