20 of 20 Permanent ServiceNow Jobs in the East Midlands

managing incidents, service requests, escalations and service reporting. Strong customer service, stakeholder management, analytical and problem-solving skills. Experience using ITSM platforms such as ServiceNow, Freshservice, Jira, Remedy, Odoo or Zendesk. Strong understanding of ITIL and IT Service Management practices. Excellent communication, organisational and prioritisation skills. Inclusive leadership style, strong ...

Ivanti AppSense VMware vSphere and VMware Cloud technologies Microsoft Hyper-V SimpliVity (desirable) PowerShell scripting and automation Disaster Recovery and Business Continuity solutions ServiceNow and ITIL-based service management. Experience & Attributes Excellent problem-solving and troubleshooting skills. Strong customer-facing communication and stakeholder management experience. Experience working with multiple suppliers ...

Ivanti AppSense VMware vSphere and VMware Cloud technologies Microsoft Hyper-V SimpliVity (desirable) PowerShell scripting and automation Disaster Recovery and Business Continuity solutions ServiceNow and ITIL-based service management. Experience & Attributes Excellent problem-solving and troubleshooting skills. Strong customer-facing communication and stakeholder management experience. Experience working with multiple suppliers ...

qualifications. Experience within NHS, healthcare or public sector environments. Exposure to cyber security, compliance, audit or risk-related projects. Experience using Microsoft Project, Planner, ServiceNow or similar tools. Knowledge of UK GDPR, information governance or security assurance practices. What can we offer you? Referral bonus scheme of £1,000 when ...

firewalls) Experience in working with on-premise, cloud and hybrid infrastructure environments Experience in working with CRM or ITSM tools such as Zendesk or ServiceNow Excellent command of the English language both written and spoken Familiarity with DevOps and Agile methodologies Familiarity with the use of structured query language would ...

invoicing Experience with JDE configuration and system improvements Strong requirements gathering and functional analysis skills Experience with Hubble/ReportsNow SQL knowledge Experience with ServiceNow, OTRS or Jira JDE UDOs and Orchestrations desirable ITIL knowledge desirable The Role As a JD Edwards Business Analyst, you will ...

learn new technical skills and tackle fresh challenges. An understanding of basic IT terminology, with any previous exposure to GSuite, Active Directory, Citrix, ServiceNow, Genesys, or Microsoft Entra being highly advantageous. Flexibility and adaptability regarding shifts to successfully meet changing business needs. We build on success, learn from failure ...

firewalls) Experience in working with on-premise, cloud and hybrid infrastructure environments Experience in working with CRM or ITSM tools such as Zendesk or ServiceNow Excellent command of the English language both written and spoken Familiarity with DevOps and Agile methodologies Familiarity with the use of structured query language would ...

equivalent)* Experience of managing IT project delivery, including systems, software, or infrastructure projects* Proficiency with project management tools (eg MS Project, Jira, ServiceNow, Trello* Strong leadership and negotiation skills* Excellent verbal and written communication* Adaptable and resilient in fast-paced, changing environments* High-level of organisational and analytical skills**Location ...

equivalent) Experience of managing IT project delivery, including systems, software, or infrastructure projects Proficiency with project management tools (eg MS Project, Jira, ServiceNow, Trello) Strong leadership and negotiation skills Excellent verbal and written communication Adaptable and resilient in fast‐paced, changing environments High-level of organisational and analytical skills Location ...

support issues Ensure swift ticket resolution and escalate issues to Level 3 technician as necessary Adept knowledge on Software Center(SWC) and ServiceNow Knowledge of Okta and its usage. ...

Agile and DevOps expertise: A practical understanding of Agile frameworks and modern DevOps principles. Technical knowledge: such as C#/.NET, SQL, Azure DevOps, ServiceNow Operational focus: Strong problem-solving capabilities in fast-paced environments, paired with a drive to stay current with emerging industry practices. Discover your next step ...

solutions. Managing network changes through ITIL-aligned change management processes. Producing and maintaining technical documentation. Supporting manufacturing and operational technology environments. Working with ServiceNow, Jira and other project management tools. The role will be based at the Derby HQ, ideally 5 days per weekTravelling to sites across ...

within a fast-paced operational or warehouse environment Strong knowledge of IT hardware, software troubleshooting and support processes Experience working with ticketing systems (e.g. ServiceNow) and managing incidents through to resolution Good working knowledge of Microsoft applications and systems, with the ability to support end users effectively Strong organisational, communication ...

making effective decisions to meet SLA targets, and leading technical teleconferences to resolve major or complex security issues. Desirable Skills/Experience Exposure to ServiceNow reporting and dashboarding. Exposure to AlgoSec and Infoblox. Our Package Your core benefits include: 10% on target annual bonus Access to an online private ...

network incidents, coordinating teleconferences and liaising with designers and wider teams to troubleshoot, fault-find and drive resolution. Desirable Skills/Experience Exposure to ServiceNow reporting and dashboarding. Experience of Fortinet Firewalls and NetScout. Excellent experience of managing multiple incidents as a lead, making the right decision to resolve within ...

security & network incidents, coordinating teleconferences and liaising with designers and wider teams to troubleshoot, fault-find and drive resolution.Desirable Skills/Experience• Exposure to ServiceNow reporting and dashboarding.• Experience of Fortinet Firewalls and NetScout.• Excellent experience of managing multiple incidents as a lead, making the right decision to resolve within ...

vSphere and VMware Cloud technologies Experience with Microsoft Hyper‐V Experience with Citrix Hypervisor PowerShell scripting and automation Disaster Recovery and Business Continuity solutions ServiceNow and ITIL‐based service management Experience supporting large‐scale enterprise IT environments Excellent problem‐solving and troubleshooting skills Strong customer‐facing communication and stakeholder management … Professional – VMware Cloud Foundation (VCP‐VCF) Industry Keywords Enterprise IT Environments Managed Service Providers (MSPs) Technical Documentation Service Transition Continual Service Improvement Tools & Technologies ServiceNow ITIL-Based Service Management Microsoft Hyper‐V Citrix Hypervisor Disaster Recovery Solutions #J-18808-Ljbffr ...

across IT Operations. The role manages the operational standards for Incident, Request, Problem, Change, Knowledge, Service Level and Continual Service Improvement, aligns them with ServiceNow and assures consistent delivery by internal teams and suppliers As a Digital Service Delivery Manager, you will: Define, maintain and communicate practical standards for Incident … Request, Problem, Change, Knowledge, Service Level and Continual Service Improvement. Align process stages, assignment, status, categorization, approvals, measures and reporting with ServiceNow and the ServiceNow owner. Chair weekly Change Advisory Board meetings and ownership all change management governance across the digital department. Analyze backlog, ageing, reopened work, reassignment, waiting states ...

Randstad Technologies Recruitment is seeking an IT Technical Analyst to provide Tier 1/2 hardware, software and infrastructure support across regional sites. The role balances desk-side support with hands-on involvement in infrastructure ...