Introduction: The Technical Engineer serves as the primary liaison for our client's production staff at London Gatwick during the preparation and execution of customer maintenance inputs. This is a rotating 12-hour day shift position based at our London Gatwick Hangar facility. Responsibilities: The Technical Engineer is more »
My client, a global leader in the Hygiene market, are looking for a Desktop SupportEngineer to join their team in Newhaven. As the Desktop SupportEngineer based in Newhaven, you will provide first line technical support to the group of businesses. You will be … responsible for providing desktop support to my clients users, while also maintaining business critical systems across their global network. You will also be responsible for managing traditional IT processes such as user onboarding, offboarding and hardware setup and configuration. Other responsibilities include: Responding to client inquiries. Providing technical support … up desktop hardware. Assisting with installation of computer software and operating system updates. Recording logs of rendered support. Skills/Abilities for the Desktop SupportEngineer based in Newhaven: Experience of working with computers and providing customer service in a technological environment. Good working knowledge of MS windows more »
Product SupportEngineer A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully. Slough Permanent £35,000 - £40,000 Product SupportEngineer required by Global engineering company who are market leader in their field. … The successful Product SupportEngineer will be based in the Research and Development department and will provide technical support to customers for new and existing products. Main Duties – Product SupportEngineer Providing technical product ... JBLK1_UKTJ more »
The successful Customer SupportEngineer will support our customers and our representatives, understanding their needs, identifying solutions and providing technical support. This role involves Providing technical support: Growing our business with research institutes through management of our 3rd party sales channels and supporting our OEM inquiries … providing technical support and quotations Networ... more »
you want to work in an exciting and supportive environment? If you answered yes, then please read on! We are currently seeking an IT Support Executive to join our team and help us tackle 1st and 2nd line technical issues, working for an internationally renowned manufacturer. As an IT … Support Executive, you will be responsible for diagnosing and resolving technical issues, providing timely and effective solutions to ensure minimal downtime for our clients. You will have the opportunity to work with cutting-edge technology and collaborate with a talented team of IT professionals. Key responsibilities include: Providing first … and second line technical support for hardware, software, and network issues. Troubleshooting and resolving technical problems in a timely manner. Escalating complex issues to the appropriate teams for further investigation. Documenting support procedures and maintaining accurate records of all support activities. To be successful in this role more »
The successful Customer SupportEngineer will support our customers and our representatives, understanding their needs, identifying solutions and providing technical support. This role involves; Providing technical support: Growing our business with research institutes through management of our 3rd party sales channels and supporting our OEM inquiries … providing technical support and quotations Networking: Identifying and qualifying additional sales channels and OEM customers and connecting to our customers through social media? Sales Promotion: Creating and supporting webinars, virtual conferences, real conferences and preparing presentations and content for social media channels Product Management: Receiving and interpreting the voice … Developing strong relationships, building business opportunities and working with the other members of the sales team To be successful in this role of Customer SupportEngineer we would love to speak to anyone who has experience of: Minimum of 3 years' experience in a technical role with customer more »
