1 to 2 of 2 Permanent Applications Support Analyst Jobs in the East of England

An outstanding opportunity has arisen for an Application Support Analyst/UAT Tester to join a dynamic and rapidly expanding business based near Ipswich. You will have the chance to join a thriving organisation as we seek to enhance our customer support team. As … a Application Support Analyst/UAT Tester, you will play a crucial role in delivering exceptional service to our nationwide customers, responding to support tickets via emails and phone calls, assisting system users with issues, and ensuring effective resolution. Additionally, you will gain experience … IT, and excellent written and verbal communication skills. Having prior experience supporting logistics software would be beneficial but not essential. Comprehensive training and support will be provided, along with clear opportunities for career progression. more »

Role: Application Support Analyst (Payments software) Location: Luton, (2 days in Luton and 3 days working from home after probation) Salary: £30,000 - 32,000 + a comprehensive range of Employee Benefits Key Skills: Application support experience, great customer service, SLA's etc. Why … for personal development and career progression. The Role: Provide excellent customer service and End User support to Users of various payments software applications, in a Service Level Agreement environment, (responding to and resolving User problems/issues). Support a variety of user support … software to support reported faults where required. The successful candidate will be able to demonstrate: Essential: 2+ years' experience working in an Applications support role Some Payments software support experience, (such as SAGE 200, BACS, ICON, Access, Civica Financials, Pay360 etc. Strong problem more »