Stevenage, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
IET
our Technology Department. Managing a team of eight, you will provide direction, guidance, and inspiration to ensure seamless day-to-day operations and high-quality service delivery. You will analyse performance metrics and feedback to drive continuous service improvements through targeted training, updated policies, and refined procedures. Additionally, you … effectively managed. Ensuring all assigned tickets have an accurate and up to date status. Develop the Service Desk toolset in both usage, configuration and dataquality to support continual improvement. Ensure adequate staff cover is maintained across the IETs sites during core hours to support a qualitymore »
Biggleswade, Bedfordshire, South East, United Kingdom Hybrid / WFH Options
WALLACE HIND SELECTION LIMITED
ambitious Service Administrator, Office Administrator, or Service Support Coordinator? Looking to continue learning and progressing on your professional journey? We are a progressive, high-quality business with a slick image, futuristic products, and prestigious customers! We are offering to develop a smart, motivated, customer-centric individual, into a role … tasks on CRM system (Salesforce). · Preparing job reports and engineer checklist both to customers, and in Salesforce to keep on top of systems data quality. PERSON SPECIFICATION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment You will have the following characteristics & experiences: · Previous experience working as a service coordinator … Outlook, Word, Excel, etc.) · Easy going, people person with a can-do attitude and a keen eye for detail. · Excellent spoken and written English. · Quality driven. OUR COMPANY: We are a multiple-award winning manufacturer of prestigious brands in technical/industrial equipment and are recognised worldwide as "State more »