1 to 1 of 1 Permanent Hardware Maintenance Jobs in the East of England

The End user administrator role is to provide a single point of contact for all NEC Employees, to receive support and maintenance within the organization's desktop computing environment. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment (including but not limited to PC, terminals … user assistance where required Role involves: Technical Support: Respond to and resolve IT support requests via phone, email, or in-person. Troubleshoot and resolve hardware and software issues on desktops, laptops, and mobile devices. Install, configure, and maintain operating systems and software applications. Set up and troubleshoot network connectivity … assistance to non-technical end-users in a clear and user-friendly manner. Address user questions and concerns, ensuring a positive customer service experience. Hardware Maintenance: Perform hardware upgrades, repairs, and replacements as needed. Software Management: Assist with software installations, updates, and patches. Troubleshoot and resolve software more »