Norwich, Norfolk, East Anglia, United Kingdom Hybrid / WFH Options
Tiger Eye Consulting
Looking for your next step in IT Support? Join us at Tiger Eye as a Senior Support Analyst , where you'll lead by example, tackle IT challenges, and provide exceptional service to our clients. Senior Support Analyst Norwich, Norfolk, NR5 8BF Hybrid working (2 days in … offer services ranging from software development to hands-on support and training, always striving for excellence in everything we do. The Role As a Senior Support Analyst , you will play a pivotal role in supporting our iManage installations, ensuring smooth operations for both our customers and support partners. … communication skills Proven experience in ITIL Service Desk objectives Analytical skills to investigate and resolve customer support tickets iManage certification or experience (preferably Helpdesk Analyst, ICSE) Proficient in Microsoft 365 (Azure, Intune, SharePoint, Teams) Experience with Web Application Services (Apache, Tomcat) and Web Technologies (HTML, CSS, JavaScript) Knowledge of more »
a Microsoft-centric security environment. The company is committed to employee development, providing extensive support and resources to achieve Microsoft certifications, including Security Operations Analyst and Security Administrator Associate credentials. Key Responsibilities Lead and mentor a team of SOC Analysts (2/3), fostering a collaborative environment that promotes more »
is to continue to deliver #smart #modern #law and to embrace and develop our employees through their career. We are seeking a Service Desk Analyst and a Senior Service Desk Analyst to support over 200 users across 29 locations. This posiiton is based out of out Peterborough … office working between the hours of 8am and 6pm, on a rota basis. The Senior Service Desk Analyst plays a pivotal role in ensuring the smooth operation of IT services across the organisation. This role involves managing complex technical incidents, mentoring junior team members, and driving continuous improvement … taking proactive steps to prevent service disruptions. Technical Escalations: Provide advanced support to end-users, including remote and on-site troubleshooting for critical incidents. Senior Duties: Mentoring: Provide mentorship and technical guidance to junior service desk engineers, fostering their development and improving team capabilities. Training: Conduct training sessions for more »
Employment Type: Permanent
Salary: £22000 - £28000/annum 26 Days Holiday Plus Bank Holidays
Organic Analyst & SeniorAnalyst, GC/MS Location: Cambridge Salary:£26,000 - £28,000 Dependant on experience Role: Conducting regular/daily GC test work (GC FID & GC/MS), whilst maintaining and calibrating the instruments. Assistance in the generation of accurate and timely sample and QC more »
Borehamwood, Hertfordshire, South East, United Kingdom
PINNACLE PET GROUP LIMITED
The Senior Data Insight Analyst will apply their experience of driving growth through data to Pinnacle Pet UK, a fast-growing pet insurance company. Data and technology are at the heart of our proposition and transformation. The value you will bring is key to realising our organisations potential. … and Power BI) and data analysis skills to be able to both build reporting solutions and also to communicate reasons for KPI trends to senior stakeholders. Based once a month in London office - will consider remote. Successful Candidates Will Have Essential Strong data analysis experience, Advanced technical skills including more »
move forward together. Job Summary CDW UK is currently in the process of rolling out our ServiceNow platform, and we are seeking a Business Analyst to join our expanding team in support of this mission critical platform. As a Business Analyst, you will possess the knowledge and skills … ITSM, and CMDB. Key responsibilities CDW UK is currently in the process of rolling out our ServiceNow platform, and we are seeking a Business Analyst to join our expanding team in support of this mission critical platform. As a Business Analyst, you will possess the knowledge and skills more »
Senior ICT Service Desk Analyst Chelmsford, CM1 1QU Full Time On behalf of our client, we are recruiting a Senior ICT Service Desk Analyst. Reporting to the IT Service Desk Manager, this role is responsible for providing high-quality technical support for internal staff and external customers. … As Senior ICT Service Desk Analyst, you will also monitor and respond to incoming IT support requests via the ticketing system, telephone or from colleagues. Your main responsibilities will include providing troubleshooting, diagnostics and technical fixes across a range of desktop and mobile systems, whilst keeping accurate record more »
Hemel Hempstead, England, United Kingdom Hybrid / WFH Options
Blackhawk Network
with over 400,000 consumer touchpoints. Learn more at BHN.com. We are seeking a highly skilled and experienced Level 3 Security Operations Center (SOC) Analyst to join our elite team. In this critical role, you will be responsible for leading and executing advanced security investigations, providing expert guidance to … processes and procedures. Bachelor's degree in Cybersecurity, Information Technology, or a related field (preferred). Minimum of years of experience as a security analyst, with at least years of experience in a Level 3 or senioranalyst role. Proven experience in leading and conducting complex security more »
St Ives, Cambridgeshire, Saint Ives, United Kingdom
Concept Resourcing
Senior Service Desk Analyst Location: St Ives, Cambridgshire Reports to: IT Service Desk Manager Job Type: Full-Time Salary Range: £35,000 Work Hours: 9am - 5.30pm, week days, no shift pattern Job Purpose: We are looking for an experienced Senior Service Desk Analyst to join our … and mentorship to junior service desk analysts, ensuring they develop technical skills and improve the overall service delivery. Service Desk Operations : Act as a senior member of the service desk, managing service requests, ensuring adherence to SLAs, and supporting the day-to-day running of the service desk team. more »
Bury St Edmunds, Suffolk, United Kingdom Hybrid / WFH Options
Cooper Lomaz Recruitment Ltd
Job Title: Senior IT Analyst Location: Bury St Edmunds Salary: £35,000 - £40,000 per annum Cooper Lomaz have partnered exclusively with a business based in Bury St Edmunds to source an experience Senior IT Analyst. This position will see you work closely with their corporate team more »
We are looking for a Senior Business Information Analyst to join our client working in Ipswich, Suffolk. This client is working a hybrid model and you can expect to report to the office 2/3 times a week. The purpose of this role is to help delivery … with stakeholders to identify and address pain points, optimizing processes to scale the business, reduce costs, and enhance client satisfaction. Participate in a data analyst rotation program, working within various business units to provide technical expertise, training, and support in accessing, interpreting, and visualizing data for reporting and analytics more »
a Microsoft-centric security environment. The company is committed to employee development, providing extensive support and resources to achieve Microsoft certifications, including Security Operations Analyst and Security Administrator Associate credentials. Key Responsibilities Lead and mentor a team of SOC Analysts (2/3), fostering a collaborative environment that promotes more »