an experienced Data Centre Services, SCCM Infrastructure Engineer to join the core infrastructure team within the Digital Technology function. Reporting to the Data Centre service manager you will be responsible for the management, maintenance and upkeep of the Core Data Centre technologies and information systems in the UK. This … and upgrades in line with change management procedures and technical vendor guidelines to ensure quality, integrity and availability of IT services Take part in servicedelivery processes including Incident management, Request management and Problem management. Perform 3rd party update configuration and management Work on assigned incidents, problems, changes … and projects Evaluate technologies, including assessing how they may be developed or deployed to enhance end user service Be part of and out of hours in call support rota. Develops approaches to improve, streamline and automate the health status of the environment Candidate Requirements: The Candidate MUST have the more »
Cambridge University Hospital NHS Foundation Trust
Hospital and the Rosie Hospital in Cambridge. With over 12000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care … application Experience Essential Experience of working with clinical staff, medical consultants and other senior managers Experience of delivering projects to tight deadlines Experience of delivery of benefits from the implementation of technology/services Desirable Experience of managing clinical and/or operational services within the NHS Experience of … working with the Epic EPR system Application support servicedelivery Knowledge Essential Understanding of clinical, administrative and/or operational workflows and processes Desirable Understanding of NHS operational and/or clinical management Understanding of Information Governance Skills Essential Excellent IT skills Excellent organisational skills Able to work more »
the latest hi-tech products. In this role you will use solutions from the world's leading providers to deliver a first-class support service to our user community (Globally). Working within the IT Infrastructure team, you will help support a range of modern technologies, plus other bespoke … industry-specific solutions. Your role will include, but not limited to: Data Centre solutions. Server and storage administration. Providing 3rd line support (Global ServiceDelivery Team). Microsoft 365 tenant configuration and management. Managing Cloud presence. Testing & delivering User Experience improvements. About You Strong problem determination skills. Experience more »
the latest hi-tech products. In this role you will use solutions from the world's leading providers to deliver a first-class support service to our user community (Globally). Working within the IT Infrastructure team, you will help support a range of modern technologies, plus other bespoke … industry-specific solutions. Your role will include, but not limited to: Data Centre solutions. Server and storage administration. Providing 3rd line support (Global ServiceDelivery Team). Microsoft 365 tenant configuration and management. Managing Cloud presence. Testing & delivering User Experience improvements. About You Strong problem determination skills. Experience more »
Hemel Hempstead, Hertfordshire, South East, United Kingdom
Henderson Scott
the latest hi-tech products. In this role you will use solutions from the world's leading providers to deliver a first-class support service to our user community (Globally). Working within the IT Infrastructure team, you will help support a range of modern technologies, plus other bespoke … industry-specific solutions. Your role will include, but not limited to: Data Centre solutions. Server and storage administration. Providing 3rd line support (Global ServiceDelivery Team). Microsoft 365 tenant configuration and management. Managing Cloud presence. Testing & delivering User Experience improvements. About You Strong problem determination skills. Experience more »
our backend management technologies. We will shortly be deploying modern end-user devices across our workforce of 4,500 colleagues, building a modern IT ServiceDelivery capability and forging great relationships with our customers, who are at the forefront of everything we do. Our vacancies We have a … infrastructure team and will establish five pods, each dedicated to either platform engineering or infrastructure operations, with a strong emphasis on automation and self-service opportunities. We have almost completed the migration of all datacentre services to the cloud, giving our team significant opportunities to guide, contribute, and deliver more »
our backend management technologies. We will shortly be deploying modern end-user devices across our workforce of 4,500 colleagues, building a modern IT ServiceDelivery capability and forging great relationships with our customers, who are at the forefront of everything we do. Our vacancies We have a … infrastructure team and will establish five pods, each dedicated to either platform engineering or infrastructure operations, with a strong emphasis on automation and self-service opportunities. We have almost completed the migration of all datacentre services to the cloud, giving our team significant opportunities to guide, contribute, and deliver more »
our backend management technologies. We will shortly be deploying modern end-user devices across our workforce of 4,500 colleagues, building a modern IT ServiceDelivery capability and forging great relationships with our customers, who are at the forefront of everything we do. Our vacancies We have a … infrastructure team and will establish five pods, each dedicated to either platform engineering or infrastructure operations, with a strong emphasis on automation and self-service opportunities. We have almost completed the migration of all datacentre services to the cloud, giving our team significant opportunities to guide, contribute, and deliver more »
our backend management technologies. We will shortly be deploying modern end-user devices across our workforce of 4,500 colleagues, building a modern IT ServiceDelivery capability and forging great relationships with our customers, who are at the forefront of everything we do. Our vacancies We have a … infrastructure team and will establish five pods, each dedicated to either platform engineering or infrastructure operations, with a strong emphasis on automation and self-service opportunities. We have almost completed the migration of all datacentre services to the cloud, giving our team significant opportunities to guide, contribute, and deliver more »
our backend management technologies. We will shortly be deploying modern end-user devices across our workforce of 4,500 colleagues, building a modern IT ServiceDelivery capability and forging great relationships with our customers, who are at the forefront of everything we do. Our vacancies We have a … infrastructure team and will establish five pods, each dedicated to either platform engineering or infrastructure operations, with a strong emphasis on automation and self-service opportunities. We have almost completed the migration of all datacentre services to the cloud, giving our team significant opportunities to guide, contribute, and deliver more »
our backend management technologies. We will shortly be deploying modern end-user devices across our workforce of 4,500 colleagues, building a modern IT ServiceDelivery capability and forging great relationships with our customers, who are at the forefront of everything we do. Our vacancies We have a … infrastructure team and will establish five pods, each dedicated to either platform engineering or infrastructure operations, with a strong emphasis on automation and self-service opportunities. We have almost completed the migration of all datacentre services to the cloud, giving our team significant opportunities to guide, contribute, and deliver more »
Harpenden, England, United Kingdom Hybrid / WFH Options
Phytoform
for management of our research technician team, plant growth oversight as well as being a hands-on technician. You will be responsible for the servicedelivery and all activities and outputs relating to the glasshouse and laboratory. If you have previously been part of an academic or industry … team ● Track and maintain soil grown plants -Tomato, Potato and others ● Track and maintain sterile growth and tissue culture of Tomato, Potato and others ● Delivery of Plant RNA-seq sample collection experiments ● Oversight and delivery of basic molecular biology protocols (Bacterial transformations, DNA minipreps & midipreps, glycerol stocks, etc. more »
of Mundipharma. The successful candidate will act as a key support for the heads of these functions, creating value through budgeting, budgetary control and delivery of effective analysis & insight. Job Role Business Partnering – provide performance management & decision support to the VP Supply Chain and Senior Strategic Sourcing Director and … their wider teams. Effective functional Opex management for Supply Chain and Strategic Sourcing Delivery of an on-time and accurate 5-year budget plan (Original Budget, Mid-Year Estimate and Year-end Estimate) for the supported functions Deliver against the financial plan for Tech Ops savings, Opex, FTE, restructuring … and exceptional costs Month-end close including accruals, intercompany charges and liaising with Finance shared serviceDelivery of Opex, FTE, GRNI and project reporting Preparation of business cases and capital expenditure proposals as required Delivery, tracking and reporting of key projects and programmes of work To be more »
Cambridge, Cambridgeshire, East Anglia, United Kingdom
EDSB Ltd
client focused organisation responding quickly and efficiently to our clients needs. Our aim is to work closely with our valued clients to ensure our servicedelivery is exceptional at all times. Role Description We are now looking to employ a Service Engineer to work in the Cambridge … area. As a Service Engineer you will carry out the routine maintenance of Fire Alarms, Intruder Alarms, CCTV, Access Control, Portable Extinguishers, Disabled refuge and call/toilet systems, smoke vents, dampers, Emergency Lighting, in accordance with the current Standards and Codes of Practice. This role will include but more »
or demonstrable experience of other large and complex activities, where responsible for incident or emergency response, or similar - Essential - Understanding of the function and delivery of Principal Contractor Role in a civil engineering/Infrastructure environment. Preferably on medium to large scale infrastructure civil projects - Desirable -· - JESIP - Knowledge of … appropriate and commensurate incident management plans are in place and training and specialist equipment needs are identified and implemented - Work closely with the relevant ServiceDelivery Managers in the procurement of Site based emergency response, medical and rescue capability and facilities, commensurate to the level of construction risk … IMET) - Support the on-going development of the construction site plot plan and input into design requirements that will ultimately inform the Site Operations service provision, considering incident and emergency management - Work in close liaison with the Security Providers Security Control Room, the Site's incident and emergency coordination more »
Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Hays
infrastructure for the organisation. The role also involves supporting the enterprise-wide server and storage infrastructure, computer information systems, applications software, and web-based service delivery. Design, implement, maintain and support the database and associated infrastructure to ensure a robust, reliable, efficient and secure operation of the systems and … and/or provide backup cover across the team, such as for selected server and storage infrastructure, operating systems, application software, and web-based servicedelivery, including effective liaison with contracted external suppliers and ensuring alignment with agreed technology and enterprise systems strategy, service requirements, security arrangements … requirements and providing adequate notice and information for users Test and implement new technologies and services in accordance with agreed strategic development priorities and service requirements, and in conjunction with other substantive and project teams. Plan and test systems business continuity and disaster recovery arrangements, including associated documentation, risk more »
Job summary When patients are ill and need the right medical attention, HUC provides the NHS 111 and Out of Hours GP service to 4.5 million patients across Hertfordshire, Cambridgeshire, Bedfordshire, West Essex and the Southwest. We are particularly interested to hear from candidates who can work evenings and … weekends. Main duties of the job To deliver an effective, safe and competent call handling service for callers to NHS111 which includes patients, their representatives and Healthcare professionals. To represent the organisation in a professional and courteous manner in accordance with agreed protocols. Be responsible for the prioritisation of … about other available services. Liaising with other agencies and healthcare providers to ensure patients are appropriately directed. Identify issues which may negatively impact upon servicedelivery and reporting these on to the Manager on duty in a timely fashion. To work co-operatively within the organisation, sharing and more »
applications, infrastructure, and any associated data services. You’ll be the key point of contact for suppliers escalations related to incidents logged via the service desk, and any P1 system alerts. You won’t need to resolve the tickets technically yourself. Rather, you will liaise with the 3rd party … service providers to ensure critical incidents are resolved in a timely manner in accordance with SLA agreements. It’s a busy and dynamic environment. Alongside the day-to-day BAU operational activities you’ll also be involved in key project work. This includes the introduction and setup of new more »
Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Hays
day per week. This Supplier Manager role will take ownership of a key technology supplier and look to drive higher internal engagement levels and service outputs. Key areas of focus pertain to: ensuring the supplier delivers as required across service areas; analyse and own governance of the contract … to ensure KPIs and SLAs are delivered; act as point of escalation for any servicedelivery failings and ensure remedies are put in place; drive positive supplier relationships and advocacy across the relevant internal stakeholder population; drive continuous improvement initiatives; and ensure the supplier contract continues to add more »
Welwyn Garden City, Hertfordshire, South East, United Kingdom
TheICEway
all times model enthusiasm, practices pride, and ethical business to enhance morale, provide a positive work environment Handling interaction with escalated customers in difficult service scenarios to resolve issues, rebuild customer's confidence in the brand, and secure retention of customers. Any other task required to fulfil the role … compliance with local requirements Develop initiatives to drive sales performance and increase conversion Experience: 3-5 years' experience within a contact centre/customer service-related management position Prior experience with strategic planning and leading a contact centre team. Background in the travel/hospitality industry is a bonus. … is passed Sounds interesting? Click the APPLY button to send your CV for immediate consideration. Candidates with previous experience or job titles, including; Customer Service Manager, Customer Operations Manager, Call Centre Operations Manager, Customer Experience Manager, Contact Centre Operations Manager, Customer Support Manager, Client Services Manager, Call Centre Manager more »
Infrastructure Engineer to join the core infrastructure team within the Digital Technology function for an aerospace and defence company. Reporting to the Data Centre service manager you will be responsible for the management, maintenance and upkeep of the Core Data Centre technologies and information systems. This role is based … and upgrades in line with change management procedures and technical vendor guidelines to ensure quality, integrity and availability of IT services Take part in servicedelivery processes including Incident management, Request management and Problem management. Perform 3rd party update configuration and management Be part of and out of more »
Infrastructure Engineer to join the core infrastructure team within the Digital Technology function for an aerospace and defence company. Reporting to the Data Centre service manager you will be responsible for the management, maintenance and upkeep of the Core Data Centre technologies and information systems. This role is based … and upgrades in line with change management procedures and technical vendor guidelines to ensure quality, integrity and availability of IT services Take part in servicedelivery processes including Incident management, Request management and Problem management. Perform 3rd party update configuration and management Be part of and out of more »
to recruit an Application Support Analyst with at least 3 to 5 years 1 st and 2 nd Line Support experience. Reporting to the ServiceDelivery Manager, the Application Support Analyst has primary responsibility for providing day to day operational support for the Application Portfolio, through the effective more »
Baldock, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Carriera
a consultancy that has become a market disruptor, challenging the status quo of the top tier consultancies. They have pushed change through excellence in servicedelivery, winning major projects and clients. This has been made possible by appointing and promoting the best Partners and employees. Their collaboration with … fellow professionals have created a cross fertilisation of referred work and has elevated them as the delivery partner of choice. Our client is looking to appoint a senior project manager to help with the delivery of a programme of works for a big pharma. The programme is being … business need. Requirements Project management experience within a multi-disciplinary/construction consultancy Strong track record of delivering real estate projects from inception to delivery Ideally you will have experience within life sciences, laboratory, commercial fit-out sectors Being chartered via MRICS, MCIOB is beneficial. Apply Salary up to more »
Baldock, England, United Kingdom Hybrid / WFH Options
Carriera Limited
a consultancy that has become a market disruptor, challenging the status quo of the top tier consultancies. They have pushed change through excellence in servicedelivery, winning major projects and clients. This has been made possible by appointing and promoting the best Partners and employees. Their collaboration with … fellow professionals have created a cross fertilisation of referred work and has elevated them as the delivery partner of choice. Our client is looking to appoint a senior project manager to help with the delivery of a programme of works for a big pharma. The programme is being … business need. Requirements Project management experience within a multi-disciplinary/construction consultancy Strong track record of delivering real estate projects from inception to delivery Ideally you will have experience within life sciences, laboratory, commercial fit-out sectors Being chartered via MRICS, MCIOB is beneficial. Apply Salary up to more »