Application Support Analyst - Dynamics
Eastleigh, Hampshire, South East, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Blake Morgan LLP
applications, website, client facing extranets, internal intranet and reporting services. The successful candidate will hold responsibility for the support of our existing legal case management systems, however wider support tasks covering all the areas covered by the team will also fall within your remit. Experience of 2nd line support … with time split between our office in Chandlers Ford - and remote/home working. Key Responsibilities Provide support and maintenance of our legal case management systems and web presence. Actively monitor and manage support calls assigned to the IT Applications team Investigate and resolve IT application-related incidents, service … understanding of Microsoft Dynamics. MS-SQL Server Query writing skills and an understanding of relational databases. Good verbal & written communication skills, accompanied by excellent stakeholder management capabilities and a service oriented mindset. Knowledge of practice case management systems such as Peppermint Technology would be highly advantageous. Knowledge more »
Employment Type: Permanent, Work From Home
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