1 to 2 of 2 Permanent 2nd Line Support Jobs in Edinburgh

Are you an experienced 2nd Line IT Support Technician looking for a role where your skills are valued, your professional growth is encouraged, and your contributions make a real difference? As a 2nd Line IT Support Technician, you'll play … a crucial role in their Managed Services Team. You'll assist the support desk with resolving tickets, managing client problems, ensuring the optimal performance of infrastructure and critical services, and delivering exceptional service to a diverse client base. Key Responsibilities: Microsoft Ecosystem Support: Provide support … you at the cutting edge of IT knowledge. 2. Positive Work Culture Supportive Environment - Join a high-paced, dynamic team where collaboration and support are at the core of our work culture. Flexibility and Care – a company culture which recognises the importance of work-life balance and offer more »

recently started your career in IT and are looking to progress to the next level? Our Edinburgh based client are seeking to hire a 2nd Line Support Engineer with the following skills/experience: - Experience troubleshooting/supporting Microsoft 365 technologies - Strong communication skills and … an ability to explain technical concepts to non-technical stakeholders - Experience working with Desktop/Printer support - Experience of working within a fast-paced environment The role requires the successful candidate to be onsite 5x days p/w in Edinburgh due to their clients' requirements. more »