Technical Support Analyst
edinburgh, central scotland, United Kingdom
The Adecco Group
Technology Support Analyst (German Speaking) 6 Month Contract (View to become permanent) Leeds Or Edinburgh (flexible working) Job details We are an equal opportunities employer and believe in a diverse workforce offering flexible working where possible. This role is a full-time telephony-based role. The selection criteria … the Business Areas supported and associated critical systems in order to understand the impact of outages upon their service. Demonstrate ability to coach and support colleagues. Be able to communicate ideas and information, ensuring that the message is understood. Ability to use a variety of media and tailor an … and cost constraints Evidence of taking ownership for own development plan and drive progression. Key Accountabilities A very good understanding of Exec & International IT Support Service processes and procedures. Must be fully aware of Key Performance Indicators and focus upon their attainment. Familiarity with project standards and processes would more »
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