First-LineTechnicalSupport Engineer A fantastic opportunity for a 1stLineSupport Engineer to work for a Health-Tech software company, that is making technological advances and solutions that help the NHS. Having grown to almost 100 people … they are looking to bring on a FirstLineTechnicalSupport professional to support on inbound customer technical issues. Location: Ipswich a village just outside (ideally you will be able to drive but public transport options are available). Salary … per annum + benefits Requirements for First-LineTechnicalSupport Engineer: Strong technical acumen from an IT apprenticeship, STEM degree or work experience in a technical setting Proven commercial experience in ensuring an amazing customer experience Excellent problem-solving skills more »
Saffron Walden, Essex, Little Chesterford, United Kingdom Hybrid / WFH Options
Polytec Personnel Ltd
30pm or 9am until 5:30pm (Monday to Friday) Salary: £23,000 to £27,000 Job Reference: 35265 Polytec are looking for an enthusiastic 1stLineTechnicalSupport person, fluent in both English and French, for our client based just outside Saffron Walden. … a rota basis you will work from home to cover a late shift from 3:30pm until midnight every third or fourth week. Responsibilities: * 1stLine IT Support for all incoming support enquiries * Troubleshooting basic areas of the company platform * Work with customers … to relevant teams * Escalate issues to 2nd Line and Technical Pre-Sales Team as necessary * Deliver handovers between the global 1stLineTechnicalSupport Team. Requirements: * IT experience in a work environment * An IT based qualification * A strong knowledge more »
First-LineTechnicalSupport Engineer A fantastic opportunity for a 1stLineSupport Engineer to work for a Health-Tech software company, that is making technological advances and solutions that help the NHS. Having grown to almost 100 people … they are looking to bring on a FirstLineTechnicalSupport professional to support on inbound customer technical issues. Location: Ipswich – a village just outside (ideally you will be able to drive but public transport options are available). Salary … per annum + benefits Requirements for First-LineTechnicalSupport Engineer: Strong technical acumen from an IT apprenticeship, STEM degree or work experience in a technical setting Proven commercial experience in ensuring an amazing customer experience Excellent problem-solving skills more »
Bournemouth, Dorset, United Kingdom Hybrid / WFH Options
Rubicon People Partnership
1stLineTechnicalSupport Engineer, Bournemouth, £28,000 As a TechnicalSupport Engineer within this software solutions company, you will play a crucial role in supporting with technical issues for customers. With opportunities to progress your career … company which began as a small family business and evolved into a global force. They understand the need for flexibility and as a TechnicalSupport Engineer you will receive hybrid working, as well as private medical insurance, company sick pay, enhanced pension scheme and free onsite … parking. TechnicalSupport Engineer Responsibilities Incoming support queries from customers. Ownership of support issues. Troubleshoot, resolve, and document support queries. Onboarding of customers. Liaising with departments to resolve outstanding issues. Skills & Experience Required Network troubleshooting skills. Windows and Linux server more »