26 to 50 of 65 Permanent 2nd Line Support Engineer Jobs in England

Sharp IT Services has an excellent new career opportunity based in Mayfair, London for a On-Site 2nd Line Support Engineer position. Key Responsibilities The On-Site 2nd Line Engineer will be based at one of our client … sites and will assist with the day-to-day IT support for the client alongside a remote Helpdesk Team. An average day will be diverse and offer an opportunity to learn a multitude of technologies, by investigating and resolving a variety of requests working closely with the Helpdesk … in personal and team development to increase technical proficiency and increase productivity. Skills and Qualifications Technical knowledge and experience of IT and IT support with on-site experience. Intermediate knowledge of Microsoft Server and Desktop Operating Systems. Intermediate knowledge of Microsoft Cloud Technologies (365 and Azure) Excellent written more »

2nd Line Support Engineer - Hybrid Working (Business Sector Clients) £30000-£40000 + Bonus + Benefits IT Consultancy with offices across the UK are expanding their Surrey office and currently require a 2nd Line Support Engineer to … team, managing business customers across the South-East providing detailed technical support (Cloud or Part-Cloud) via an internal ticketing system The 2nd Line Support Engineer will come with specific technical training, but the ideal candidate will be working for an … Reseller and be used to dealing with external customers maintaining external systems providing desktop support Key experience 5+ years' experience in a 2nd line position or similar 3rd line experience beneficial Excellent communication skills and experience working to project deadlines ensuring SLA's more »

ROLE: Second Line Application Support Engineer SALARY: Up to £34,000 LOCATION: Coalville (Hybrid with 2 office days per week - Tuesdays & Wednesdays) HOURS: Monday-Friday - Shift patterns on Rota Basis: 7am-3pm, 9am-5pm & 11am-7pm Our client has been embarking on an exciting … join a constantly evolving technology organisation with a family values core and be able to thrive. You will be joining an established 1st and 2nd Line Support team and the successful 2nd Line Support will be responsible for helping support … next generation of cloud-based applications, along with a small number of established on premise applications. Having ideally had previous experience within SaaS support, you will need to be passionate about delivering excellent customer service, have a proactive attitude to problem solving, and buy into the team ethos. more »

2nd Line Support Engineer 2nd Line Support Engineer - Social Messaging Platform - London (Tech stack: 2nd Line Support Engineer, SQL Server, Jira, Microsoft Office Suite, Excel, Word, Outlook, 1st, 3rd … Analyst, 2nd Line Support Engineer) In 2012 our client launched a social messaging platform that has been taking the US by storm. After an extremely successful period our client has decided to hop across the Atlantic, in a bid to expand their sphere … and European markets. A number of new offices are being opened in the UK and our client is looking for talented, enthusiastic and passionate 2nd Line Support Engineer to support their product to these new markets and help enhance this already more »

Role: 2nd Line IT Support Engineer (Field Engineer) Role Type: Permanent Location - On-site Gloucester + Client Sites Salary - £28,000>£30,000 The role of the 2nd Line IT Support Engineer is to … provide onsite, workshop and remote IT support at our client sites. The role also involves assisting with and implementing projects delivered by our company. Role Responsibilities • Provide onsite IT support at client sites • Build and configure client hardware and software to be used at client sites … contact as well as escalations to all clients when on their sites • Correctly log and update tickets with the required information relating to support requests • Manage ticket priority, category, and client updates for tickets in related work queues • Manage own ticket queue and work schedule in an efficient more »

Opportunity for an experienced 2nd Line Helpdesk Engineer for a leading Bristol based IT Managed Service Provider. Bristol IT MSP Southwest Client base upto £30k 23 Days holidays + Bank Mon - Fri 0900 - 1730, plus a late shift every 3 weeks of 1330pm - 10pm- which … can be worked remotely. Looking at appoint ASAP Providing 2nd line IT Support direct from clients, as well as escalations from the 1st line teams, via phone and email through ticketing systems. As a Helpdesk Engineer you must have strong customer … service and relationship building skills, with at least 4 years IT Support experience, ideally within an IT MSP setting. You will need demonstrable working experience of supporting and maintaining: Routers, Firewalls, Switches, Servers, Active Directory, Exchange, Migrations, Office 365, Citrix, Veeam back up and VMware Driving Licence required more »

New permanent opportunity for a 1st/2nd Line Support Engineer to join a leading Healthtech Consultancy in South Yorkshire with immediate effect. Please note: The role will be hybrid and candidates must live within commutable distance to Sheffield/Rotherham 1st/… 2nd Line Support Engineer Responsibilities Respond to and resolve internal and customer IT problems Log tickets into the IT Support system Monitor and update existing IT systems and keep relevant information up to date Resolve problems remotely in a secure and … efficient manner Manage new/existing IT hardware & software 1st/2nd Line Support Engineer Responsibilities Excellent communication skills Between 1-3 years' experience in IT Support (hardware and software) M365 Windows 7-11 LAN/WAN 1st/2nd more »

Channel Awards. Role : We have created a new role to strengthen our IT Support team, which requires a professional, likeable and thorough 2nd Line Technician to provide remote support. Duties include: Picking up customer calls, logging a case and handling the query from beginning to … customer updated throughout Working through assigned tickets from triage, from beginning to resolution, keeping the customer up to date throughout Supporting the 1st line team, acting as an overflow during busy periods Escalating to 3rd Line, if required Supporting the 3rd Line team with … organisation. We look for individuals that share this passion and take pride in the service they provide. The successful candidate will be a current 2nd line technician, ideally with experience of working in an MSP environment. Strong working knowledge of Microsoft-based operating systems, with emphasis on more »

Channel Awards. Role : We have created a new role to strengthen our IT Support team, which requires a professional, likeable and thorough 2nd Line Technician to provide on-site and remote support. Duties include: Picking up customer calls, logging a case and handling the query … customer updated throughout Working through assigned tickets from triage, from beginning to resolution, keeping the customer up to date throughout Supporting the 1st line team, acting as an overflow during busy periods Escalating to 3rd Line, if required Supporting the 3rd Line team with … organisation. We look for individuals that share this passion and take pride in the service they provide. The successful candidate will be a current 2nd line technician, ideally with experience of working for a Managed Service Provider. Strong working knowledge of Microsoft-based operating systems, with emphasis more »

2nd Line IT Engineer - Lancing - £32,000 - Unbelievable Benefits! Role: IT Helpdesk Engineer Areas: Lancing Salary: £25,000 - £32,000 - Unbelievable Training! I am working on an exciting new opportunity with my client. We are looking for a keen and driven engineer … to join the rapidly growing and dynamic team based in Lancing. This is a brilliant chance to progress your career to the next step, 2nd/3rd Line or even further! Progression, development, and training is encouraged at every level. This is a highly varied role where more »

2nd Line Support Engineer - Milton Keynes 5 Days per week onsite - £35,000 2nd Line Support Engineer required for a leading client based in Milton Keynes. My client is currently seeking a 2nd Line Support Engineer to come on board to provide support for Microsoft environments across a diverse clientele spanning various industries such as legal, real estate, logistics, manufacturing, and more. … Responsibilities include managing installations, upkeep, and resolving issues pertaining to Windows 10/11 operating systems on both laptops and desktops. Key skills, * Strong 2nd Line support experience * Conduct administration tasks for server operating systems. * Collaborate with RDS, Citrix, and Hyper-V technologies. * Supply assistance more »

2nd Line Support Engineer - Do you have a passion for IT? Do you a practical mindset and perseverance? If so, we could be looking for you! The company has an excellent opportunity for an experienced 2nd Line Support Engineer to join their team based in Needham Market, Suffolk. As one of the 2nd Line Support Engineers you will provide efficient IT support, both remote and on-site, to the company`s diverse client base, with a specific … Bank Holidays. Loyalty Holiday accrued from Year 1 Casual Dress code Company Pension scheme On-site parking Flexible working/Hybrid working available. The 2nd Line Support Engineer key duties include: Utilise investigative lines of questioning to perform effective and informative troubleshooting activities. more »

2nd Line Support Engineer – Do you have a passion for IT? Do you a practical mindset and perseverance? If so, we could be looking for you! The company has an excellent opportunity for an experienced 2nd Line Support Engineer to join their team based in Needham Market, Suffolk. As one of the 2nd Line Support Engineers you will provide efficient IT support, both remote and on-site, to the company`s diverse client base, with a specific … Bank Holidays. Loyalty Holiday accrued from Year 1 Casual Dress code Company Pension scheme On-site parking Flexible working/Hybrid working available. The 2nd Line Support Engineer key duties include: Utilise investigative lines of questioning to perform effective and informative troubleshooting activities. more »

Not just another 2ndline support role. But when where youre seen as one of the most experienced in the team. The go-to person for helping with any issues/technical advice. Youll be the person that people look up to. But is that enough? Well why not … get involved in ad hoc projects and site visits for support & deployment? All whilst working with the latest & greatest technologies. For a growing IT Service Provider who have acquired 6 new clients in 2024 and are happy to offer 40% remote working. Growth of their staff is important … Analyst, who has strong experience of supporting users at a 2ndline support level, ideally in a Managed Service environment This 2nd Line Support Analyst position is looking to start ASAP, will be based near Havant, Hampshire (40% home based after a more »

A 1st/2nd Line Support Engineer/Customer Service person is required for this IT company based near Winchester. Key Responsibilities Providing first and some second line support and escalation of helpdesk tickets to their customer base, working to specific SLA’s Providing incident management & stakeholder facing communication … for customers as required (with the expectation of leading a multi manned P1 Bridge Line). Basic remote support and change management assistance to the customer base Manage and monitor call queues ensuring adherence to customer SLA’s Qualifications/Skills required You do not need more »

Title: 2nd Line Support Engineer Location: Bristol Salary: £28,000 to £30,000 My Client are looking for a 2nd Line Support analyst to join their growing team. What we are looking for someone with: Experience supporting Windows more »

Support Engineer (2nd line Windows O365 Azure VMWare) Epsom to £45k Do you have experience of supporting users within a Microsoft Windows/Azure environment? You could be joining an independent Building Society that specialise in savings and mortgages, in a friendly and … supportive environment. As a Support Engineer you will provide 2nd line support to internal users via telephone, email and ticketing system, providing timely and effective resolution to user issues within the agreed SLA. You'll prioritise effectively and escalate problems where … Friday (with flexibility around start and finish times). Requirements: You have experience working in a help desk/service desk environment in a 2nd line support function You have a strong knowledge of Windows, O365, Azure, Active Directory, Group Policy and Microsoft Exchange/ more »

Are you an IT Support professional looking for your next career opportunity? Are you keen to work for a Microsoft Gold partner, providing first class IT services … to the education industry? You will work on site within schools, ensuring that IT systems and services are always available. You will be providing 2nd Line IT Support as well as manging key accounts, being the bridge between the schools and the business. This is … Working hours: Mon-Fri 8am-4:30pm What you will bring to the role: Previous experience in an IT Support, preferably to 2nd Line Support role. Experience of working within a school, academy or College would be very highly desired and advantageous. Previous more »

Are you an IT Support professional looking for your next career opportunity? Are you keen to work for a Microsoft Gold partner, providing first class IT services … to the education industry? You will work on site within schools, ensuring that IT systems and services are always available. You will be providing 2nd Line IT Support as well as manging key accounts, being the bridge between the schools and the business. This is … Working hours: Mon-Fri 8am-4:30pm What you will bring to the role: Previous experience in an IT Support, preferably to 2nd Line Support role. Experience of working within a school, academy or College would be very highly desired and advantageous. Previous more »

2nd Line Support Engineer - Guildford, Surrey. £30000-£40000 + Microsoft training + Benefits Leading MSP with offices across the South, are looking for a 2nd Line Support Engineer to work with Public and Private sector clients … across the South East. The position is hybrid based and will join an existing 2nd line team. The 2nd Line Support Engineer will require: Proven track record working at a 2nd Line Support Engineer level, with experience working for an MSP preferred (not essential) Experience in 3rd line support beneficial Excellent communication skills and be able to demonstrate the ability to translate technical issues to non-technical staff. Strong desktop support skills with an eye for more »

We are looking to recruit an experienced 2nd line support engineer who enjoys working in an environment in which they will have a broad responsibility and will have the opportunity to improve process and recommend technology improvements. To be a success in this … role will have a broad technical skill base and be able to provide 1st and 2nd line support in an SME environment. You will have a good knowledge of Windows/Azure, Active Directory, Exchange and M365. A working knowledge of networking with the ability more »

Job Title: 2nd Line Support Engineer - Infrastructure Specialist Location: Multiple Campus locations, Portsmouth Salary: £28,315.00 - £30,034.00 (Full-Time Equivalent) Job Type: 37 Hours per week, 52 Weeks per year, Permanent About the College: As a newly merged College, we aspire to … Free car parking across all campus sites (apart from Arundel) About the role: The Infrastructure Specialist will work as part of a team of 2nd line engineers to deliver high quality customer support. 2nd line engineers will also be expected to troubleshoot and resolve … issues, to provide expertise to help with the planning and development of IT systems, support 1st line engineers and escalate and manage issues with 3rd line engineers and 3rd parties. Team working and communications within an overall approach that puts staff and students first more »

2nd Line IT Support Engineer - £36,000 - Billing Hill - Unbelievable Benefits! Role: 2nd Line IT Support Engineer Location: Billing Hill Salary: £30,000 - £36,000 + Unbelievable Benefits! Interviewing Immediately - Apply Now My client's are … looking for an experienced 2nd Line IT Support Engineer to join a rapidly growing IT department in Billing Hill. The successful candidate will be responsible for providing technical support for IT systems, resolving issues and providing advice on technical solutions. Responsibilities … Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2nd line, 3rd line, IT Engineer, Internal IT Support, Remote IT Support Interviewing Immediately - Apply more »

Job Title: 2nd Line Engineer Location: Islington Salary: Up to £35,000 Benefits: * 25 days Holiday + Bank holiday * Additional leave * Casual dress code * Company events * Cycle to work scheme * Work from home options * Schedule: Monday to Friday Job Description: Join our team at the … forefront of IT innovation! We're looking for a Support Specialist to tackle a variety of computing, networking, and cloud challenges in our dynamic IT managed services organisation. You'll play a key role in resolving technical issues, managing your workload efficiently, and gaining valuable experience across different … industries, both remotely and in person. Responsibilities: * Efficiently manage multiple open tickets while meeting SLA thresholds. * Provide technical support for IT hardware and software used by end-users. * Take ownership of incidents, requests, and problems, conducting thorough diagnostics. * Perform regular maintenance and patching of infrastructure, endpoints, and servers. more »

1st/2nd Line Support Engineer - £33,000 - Chobham - Amazing Training! Role : 1st/2nd Line Support Engineer Location : Chobham Salary : £27,000 - £33,000 + Amazing Training! Interviewing Immediately - Apply Now Fancy working for one … Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2nd line, 3rd line, IT Engineer, Internal IT Support, Remote IT Support Built on a more »