Exeter, Devon, South West, United Kingdom Hybrid / WFH Options
THE CHANNEL RECRUITER LTD
JOB TITLE: 2ndLineSupportEngineer SALARY: £26,000 - £32,400 BENEFITS: 32 days holiday (including bank holidays), Private medical Insurance, Pension Scheme + More LOCATION: Exeter/Hybrid (3 days in 2 days at home) Our client is looking for a 2ndLineSupportEngineer to join an existing team of engineers. As a 2ndLineEngineer, you should be a good communicator who is friendly, patient, and happy engaging with customers of all levels while demonstrating professionalism. This is … combined with a strong technical background and knowledge necessary for the delivery of 1st to 2ndLine support. JOB SPECIFICATION: 2ndLineSupportEngineer You will prioritise and manage workload effectivity, ensuring customer satisfaction and meeting Service Level Agreements as more »
This is an exceptional opportunity to work for one of the largest and most well-known IT brands in the world as a SecondLineSupportEngineer based on a highly secure site near Reading. SecondLineSupportEngineer Summary: As the SecondLineSupportEngineer you will join the existing team responsible for providing desktop and breakfix support and technical assessment to over 7,000 end users on site. Other tasks include: Speaking with suppliers to get pricing … Critical illness Healthcare Dental Holidays - 23 days with option to buy and sell Childcare vouchers Yearly pay reviews Health cash plan If the SecondLineSupportEngineer role is of interest please apply now more »
Employment Type: Permanent
Salary: £30000 - £33000/annum + benefits and £2000 DV allowance
Dartford, Kent, South East, United Kingdom Hybrid / WFH Options
Movement8 Ltd
2ndlinesupportengineer – Firewalls, switches, routers, servers, Hyper-V, virtualisation, onsite Working for a leading MSP across support, business applications and IT services you will be experienced in working in a fast-paced environment and are committed to providing high … Firewalls – Fortigate • Switches – Cisco Nexus/FortiSwitch • Servers – HP • Hyper-Converged Infrastructure - Nutanix • Virtualisation – VMware, • Storage – Nutanix • Backup – Veeam Backup and Replication Infrastructure & support: • Take responsibility for the maintenance and management of the Cloud platform and Data • Centre and collate and maintain up to date documentation on the … gain an insight into usage trends for capacity planning • Monitor and maintain Customer and Internal Backup schedules, ensuring all retention levels are in line with agreed obligations • Act as an escalation point for the 1st Line Engineers, taking ownership of the problem and providing troubleshooting assistance more »
A fantastic opportunity has arisen for an enthusiastic 2ndlinesupportengineer to join a forward-thinking Managed Service Provider, based in Bristol. Salary - £30,000 - £34,000 Job type - Permanent Working Hours - Mon - Fri The key purpose of a 2ndLineSupportEngineer: To provide 2ndLineSupport either directly from the customer or escalated from the 1st line team. This involves assistance by phone, email, and/or using a ticket management system. You will also be … responsible for updating the internal knowledge base with issue resolution details. As a 2ndLine/Technical supportengineer, you will have the following skills/experience to be considered. Experience working as 2ndLine Technical SupportEngineermore »
Bolton, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
Oscar Associates (UK) Limited
Job Role - 2ndLineSupportEngineer Location - Bolton Salary - Up to £31,000 plus benefits! Work Pattern - Hybrid The Company We have a brand new role for an ambitious 2ndLineSupportEngineer who is ready … IT support. The role is being offered on a hybrid basis with 2 days on-site per week. Tech Requirements 2-4 years of 2ndLine experience Azure AD O365 Cisco Windows Servers Networking Veeam Hyper-V Active Directory Previous MSP experience is a bonus Non-Tech … Driving Liscence is a plus! Benefits 25 days holiday Healthcare Plan Maternity and Paternity Cover Birthday's Off! Next Steps: If you are a 2ndLineSupport and you are looking to progress with an organisation that has a fantastic approach to work, in a more »
Senior 2ndLineSupportEngineer - Kent - £35,000 + Excellent benefits & career development Overview: An excellent opportunity has arisen with a leading Managed Service Provider based in Kent. They specialise in providing comprehensive IT Solutions and support to help their clients … optimise their technology infrastructure, enhance productivity and achieve their business goals. As the Senior 2ndLineSupportEngineer you will be responsible for delivering exceptional IT support services to the clients remotely from the Kent offices and onsite when required. You … You will be providing mentoring, team plans, 1-2-1’s and being the point of contact for Senior escalations. Role & Responsibilities: Provide secondline technical support to clients via phone, email, or on-site visits. Provide leadership, training and mentoring to the team. Dealing with more »
Newark on Trent, Nottinghamshire, United Kingdom Hybrid / WFH Options
EMBS Engineering
I'm excited to outline this fantastic opportunity for a 2ndLine Tech Support Engineer. Our client is seeking a versatile, communication-savvy professional to operate at various depot locations as part of their IT team, providing onsite and remote support and maintenance … to be part of an exhilarating transformation, accelerate your learning curve, and contribute to the team's groundbreaking achievements. Role & Skills: - Provide technical support and maintenance of desktop, mobile devices, peripherals, and software to deliver exceptional service to our client's IT users. - Organise the configuration, delivery, and … and maintain IT stock levels to ensure continuity of service. - Adhere to the client's IT security standards, managing incidents per security practices. - Support the maintenance of the client's IT security perimeter, helping identify and understand new and existing attack vectors. Tech & Tools: - Work with Microsoft Intune more »
2ndlineSupportEngineer Microsoft Stack/Azure Circa £30k Bristol/Portishead - Hybrid We are representing a managed service provider specialising in Microsoft technologies. They are looking for a 2ndlineSupportEngineer to support their customers. As 2ndlinesupport you will be handling escalations from the 1st Line Team and actively monitoring infrastructure through a variety of products. This team operate on a hybrid basis working both at home and in the office. You … to a range of technologies and have the opportunity to further develop your skillset with fellow enthusiastic IT professionals. What we are looking for: 2ndlinesupport experience Microsoft Stack - Azure/SharePoint Active Directory A positive mindset and a willingness to learn. Network Supportmore »
Poole, Dorset, South West, United Kingdom Hybrid / WFH Options
Leo Recruitment Limited
Are you an experienced 2ndLineSupportEngineer yearning for an opportunity to take your skills to the next level? Perhaps your learning capabilities and career prospects seem stagnant in your current company? Do you possess key qualities that distinguishes exceptional customer service … and remote working options Modern office environment that promotes enjoyment and productivity A collaborative, team-oriented culture where everyone strives for excellence! The Role: 2ndLine Infrastructure SupportEngineer Leo Recruitment is hiring for an esteemed and award-winning Microsoft Gold Partner located … expanding your skills through professional training and development plans. To Be Successful: You will need to have strong hands-on technical experience in a 2ndLineSupport role (minimum). You'll need to have a background working on a service desk within an MSP more »
2ndLineSupportEngineer (VIP Support) Akkodis are currently working in partnership with a global market leading client to recruit a number of IT Support Specialists with experience supporting VIP and C-Level customers. You will be joining a … team with a genuine passion for technology and providing high level customer support. The Role As an IT Support Specialist, you will be responsible for technology incidents and requests which are raised, ensuring that they are resolved, or appropriately escalated and managed to resolution, You will also proactively … all hardware and software. The Responsibilities Diagnose and find solutions for all hardware and software issues. Identify and anticipate technology opportunities and impacts. Support workplace issues and requests, including building, audio and visual management. Set up and configure consumer technology (IOT). Provide an on-call service. Escalate more »
2ndLineSupportEngineer Watford Up to £35,000 DOE Our client is a leading MSP based in Watford, dedicated to providing innovative IT Services and Solutions to their long standing client base. We are seeking a skilled 2ndLine … SupportEngineer to join their dynamic team and contribute to our continued success and growth in the industry. As a 2ndLineSupportEngineer, you will play a key role in ensuring the smooth operation of our IT systems … the setup and configuration of new IT equipment and software. Liaise with external vendors and service providers when necessary. Requirements: Proven experience as a 2ndLineSupportEngineer or similar role. Experience working for an MSP is advantageous. Solid understanding of IT systems more »
2ndLineSupportEngineer - Cheshire - £28K My Client, an MSP based in Cheshire are looking for a 2ndLineSupportEngineer to join their technical team. Main duties To offer consumers first-line help … desk support. Helping and collaborating with the team. To conduct site inspections and offer installation and support locally. To be able to precisely identify hardware and software issues and to be able to use remote networking and client site visits to fix the majority of client issues. To more »