1 to 2 of 2 Permanent 3rd Line Technical Support Jobs in England

Job Title: 3rd Line Technical Support Engineer Location: Bicester/Remote (initially WFH with client sites visits around the Oxfordshire area) Salary: £38,000- £42,000 (DOE) My client, an established MSP is looking for an experienced 3rd Line Engineer … their team. You will be responsible for supporting the IT infrastructure of all our customer base including server, storage, network, data, and applications. Responsibilities: 3rd line support- via telephone/email/ticketing systems Troubleshooting of hardware/software issues Maintenance and implementation of client … WAN (routers, switches, Wi-Fi, firewall) Communications (VOIP, Leased Lines) Dell/HP Server Hardware This is a great opportunity for an experienced Support Engineer with an MSP background to get involved in providing support to SMEs across different industries. If you are interested, please respond more »

Technical Support Specialist – 2nd/3rd line Ashford, Middlesex Permanent - £32,000 - £35,000 + Additional remuneration for OOHs £250pw and Weekend shifts £225pd (1-in-8) 3 days per week Hybrid (following initial 3 months full time onsite). The Technical Support Specialist will have the following skills/background ; Essential experience: to navigate and … work efficiently using IT software. using inhouse CRM. Accurate ticket resolution. Document and maintain detailed records of support interactions and solutions. with 3rd parties with 2nd/3rd line queries effectively to competition. Patient with excellent customer service skills/commercial awareness Excellent Problem more »