Manager, the Application Support Analyst has primary responsibility for providing day to day operational support for the Application Portfolio, through the effective use and management of incident, requests and problems. ou will be responsible for the regular monitoring and maintenance of the application portfolio. You will be responsible for … the changemanagement process, ensuring that the all changes are managed in accordance with the appropriate policies and that they have an appropriate roll-back plan and are scheduled in conjunction with the SSC and 3 rd party suppliers as appropriate. Responsibilities Provide 2 nd and 3 rd … to the application architect and project services as required for project deliverables Provide test support for new and enhanced systems/applications Responsible for ChangeManagement process, ensuring that changes are managed, roll-back plans are in place and that they are appropriately scheduled and approved by CAB more »
bring new medicines to market for the patients that we serve. In coordination with PRD and COE colleagues, provide consultative services (business solutions), project management - execution and delivery (e.g., project schedule, resources, budget, issues, and risks etc.), changemanagement, and communication for PRD stakeholders. This role will … a passion for developing creative solutions to meet changing clinical development needs. Job description: JOB RESPONSIBILITIES Strategy & Implementation Provide consultative services (business solutions), project management - execution and delivery (e.g., project schedule, resources, budget, issues, and risks etc.), changemanagement, and communication for PRD stakeholders. Lead a variety … with colleagues to understand and document business processes and capture requirements. Possess an interest and ability to learn about new approaches and technologies. Content Management & Authoring Provide expert level guidance on the use of generative AI, structured content authoring, and content management solutions Development of LLM prompts to more »
University Hospitals Coventry and Warwickshire NHS Trust
can, if interested. Main duties of the job (1) Assist in the support of corporate computer systems covering routine housekeeping/maintenance tasks, configuration management, incident management, changemanagement and problem management. Enrol users on corporate systems, as directed, fully testing functionality prior to release. … kept informed and any outstanding service requests are escalated to the relevant line manager. (7)Ensure the accuracy and integrity of the IT Service Management (ITSM) system is maintained at all times by making sure any new registrations or amendments to existing user details are updated accurately and in … a timely manner. (8)Use the ITSM as the Trusts ICT asset management system, and to use the system for the production of management reports, as required. (9)Ensure that any system failures are escalated appropriately in line with Service Desk documented procedures. Also ensure that accurate and more »
Greater London, England, United Kingdom Hybrid / WFH Options
Aventum Group
technical expertise in SQL, Power BI, Power Automate and Microsoft Azure with a strong background in report development, data modelling, data warehousing, strong stakeholder management relationship, good communication and collaboration skills. Role Accountabilities Strategy Design, develop, test and deliver Power BI reports and dashboards that provide insightful and actionable … documentation for accessibility and understanding. Optimise table design, data models and semantic models for onward consumption by content creators across the firm. Observe configuration management and change control methods. Offer technical support and training for other team members and end-users. Ensure the appropriate configuration, backup and restoration … e.g. finance, maths, physics etc.) Other beneficial qualifications (e.g. MBA, CFA, etc.) Previous experience and good understanding of Azure/Fabric data tools Project Management and experience with software development methodologies such as Agile Skills and Abilities Proficient in Structured Query Language (SQL), Critical Thinking, R or Python-Statistical more »
the core server hardware, databases and force software applications, ensuring integrity, security and availability of force systems at all times. This includes Data Centre management, backup/disaster recovery, server and storage environments, email infrastructure, active directory and server operating systems, as well as all force operating environments, virtualisation … Microsoft Exchange Online, Platform as a Service (PaaS) Infrastructure as a Service (IaaS), Software as a Service (SaaS) implementations as well as data centre management and backup/disaster recovery, server and storage environments, email infrastructure, active directory and server operating systems. Role requirements: Minimum of 5 years’ experience … in an IT role with the following focuses; IT Support: Strong foundation in IT support roles, including troubleshooting, incident management, changemanagement and incident reporting within the ITIL framework. Understanding of the connectivity between applications and DB environments. Solid experience in Windows & Cloud Technologies; Server, Active Directory more »
practice growth. Must have requirements: Must be eligible or already possess BPSS Security Clearance Practical experience with ITILv4 best practices and frameworks, including Incident Management, ChangeManagement, Problem Management, and Service Desk operations An ITILv4 Foundation or higher-level certification demonstrating formal training and understanding of more »
Warwickshire, Whitley, Coventry, West Midlands (County), United Kingdom Hybrid / WFH Options
Adria Solutions Ltd
to ensure they align with organisational goals. The successful candidate will collaborate across departments, implement process enhancements, and support the effective deployment of Execution Management System (EMS) projects, ensuring a seamless and efficient workflow. As a Business Process Analyst, you will identify opportunities for process improvement, drive efficiency, and … closely with business process owners to gather requirements, understand challenges, and suggest solutions to improve processes. Foster a culture of continuous improvement across departments. ChangeManagement Support: Assist in developing and implementing strategies to manage organisational change, ensuring smooth transitions during process updates. Provide clear communication and … Skills & Experience: Proven Experience in Process Analysis: Demonstrated experience in business process analysis, optimisation, and stakeholder management. Knowledge of Methodologies: Familiarity with business process management techniques, process mapping, and performance measurement. ChangeManagement Support: Experience supporting organisational change initiatives and ensuring effective communication and stakeholder engagement. more »
into the role through training provisions and guidance from an experienced EPMA team. Using your knowledge and experience of interoperability as well as process changemanagement we want you to be involved in meeting the Trust requirements following a successful implementation of EPMA throughout Wye Valley Trust. Key … The post holder will be the Digital Medicines Pharmacy Technician for the Trust. The purpose of this job is: Assisting in the operational maintenance, management running and development of the Trust EPMA systems, including business continuity processes in the event of systems failure. Assisting in management & co-ordination … all relevant Trust staff are trained in the effective use of Trust EPMA system. In the absence of the EPMA system manager, providing operational management of the Trust EPMA system, and Trust representation at EPMA system user groups, conferences or seminars. Supporting the EPMA system manager in the future more »
Major Incident Management Lead (Full time Out of hours may be required)Reporting to: Chief Operations Officer Company Description Conferma is a global payment technology company who combines innovation and expertise to push the boundaries of what can be achieved in the world of virtual payments. We were created … the worlds largest payments platform for virtual cards. Weve engineered connectivity to over 50 of the worlds best commercial card partners, over 700 travel management companies and over 150 travel technology partners. Every day, our team members work together to make it easier for travellers to connect with people … end-to-end process for major incidents, ensuring timely resolution and minimal impact on business operations. This role requires a deep understanding of incident management, ITIL practices, and effective communication with stakeholders at all levels. The Major Incident Manager at Conferma is responsible for: IT Service Management Business more »
hardware, Overview : Test & Cutover Manager to join the core project team for the global implementation of a new Time & Attendance (T&A) and Workforce Management (WFM) solution. This initiative will replace the existing global Kronos platform with UKG Pro Workforce Management and expand T&A at towards Workforce … Management (WFM) including Advanced Scheduling and Project Time Tracking. The project also involves revising integrations with systems such as Workday HCM and global Payroll providers. The Test & Cutover Manager will report to the Global Project Lead and will be responsible for both testing & assurance activities and the planning and … business readiness, data migration and preparation of physical time clocks at sites. This position will work closely with various stakeholders including Regional Harmonization Leads, Change and Adoption Lead, IT Infrastructure, User Training Team and Hypercare teams to ensure a seamless transition to the new platform. An SI partner is more »
specific business challenges and domains. Developing cloud adoption strategies and roadmaps. ITILv4 Foundation (or higher) Certification Knowledge of ITILv4 frameworks and best practices [incident management, problem management, changemanagement] What's in it for You? An opportunity to shape and lead transformative cloud strategies for a more »
specific business challenges and domains. Developing cloud adoption strategies and roadmaps. ITILv4 Foundation (or higher) Certification Knowledge of ITILv4 frameworks and best practices [incident management, problem management, changemanagement] What's in it for You? An opportunity to shape and lead transformative cloud strategies for a more »
Chemistry/Regs/Tox up 39-49k (prorate benefits) Database ManagementChange Specialist (Science) ABJ7294 South East HYBRID working 12 month contract A science graduate with a background/degree in chemistry/regulatory affairs/product compliance or toxicology with experience in database management could suit this unusual role focussed on supporting the database development, changemanagement for a bespoke IT system in science/product compliance/toxicology of a global organisation that enables the regulatory team to document and assess Toxicology and Product compliance subfunctions. With training the Database … Change Specialist in science will be a Subject Matter Expert (SME) to the Toxicology/product compliance related improvement pipeline, engaging with partners using the IT system to map processes and proposing changes to existing business processes supporting the initial testing of the IT solutions before deployment. As a more »
Newcastle Upon Tyne, United Kingdom Hybrid / WFH Options
NHS Business Services Authority
Job summary We are looking for an experienced leader in Digital, Data, and Technology (DDaT) with a strong background in people management within a matrix model to join us as a DDaT People Lead. In this role, you will focus on managing our team of DDaT People Managers. You … and high street discounts! Main duties of the job As our newest DDaT People Lead, you will form part of our DDaT People Senior Management Team, working closely with our Academy & Development Manager and our established DDaT People Leads. While you focus on the line management and professional … development of DDaT People Managers, the other People Leads will be dedicated to supporting managers across the wider directorate to ensure consistent people management practices are applied, as well as working closely with our Lead Delivery Managers in implementing effective people processes and resource management across the matrix more »
Watford, Hertfordshire, South East, United Kingdom
ALB GROUP LTD t/a take two Recruitment
of various applications and platforms, including SharePoint (both online and on-premises) and Power Platform products within Microsoft 365. Key Responsibilities: - **Incident and Problem Management:** Handle issues related to Power Platform and SharePoint, ensuring timely resolution and minimal disruption. - **ChangeManagement:** Participate in changemanagement, from minor amendments and service requests to larger initiatives, like automating manual processes and designing company-wide Document Management Systems. - **Proactive Monitoring:** Keep a close watch on Power Platform and SharePoint solutions, identifying and addressing potential issues proactively. - **Governance and Compliance:** Manage Power Platform apps and workflows to … Power Automate workflows and integrate with external tools, especially within our global Microsoft 365 environment. - **Global Collaboration:** Collaborate with international colleagues for effective service management and relationship building. - **Legacy Workflow Redevelopment:** Update and decommission outdated forms and workflows to align with current needs. - **User Support and Consultation:** Provide guidance more »
experience as a ERP Project Manager implementing IFS Cloud and/or on-premise version in a similar Consulting firm or systems integrator. Project Management qualification (e.g., Prince2, MoP) and understanding and experience of other project management methodologies (e.g. Agile/Waterfall). Strong stakeholder management, changemanagement, negotiation and communications skills (written and verbal) across all levels. Excellent organizational, problem solving and analytical skills. Manage milestones across multiple teams using project management tool sets Lead and execute project risk management and mitigation Ability to deliver complex and time sensitive projects. Willingness to more »
computer infrastructure, information systems and to ensure the organization maintains an acceptable risk posture. The Senior Information Security Analyst is highly engaged in risk management and mitigation, including evaluating vendor risk, examining vendor contracts for terms of service, understanding third-party risk, and data privacy issues. The analyst serves … SLA's. Evaluate and implement CIS critical security controls where necessary. Will provide input into cybersecurity strategic roadmap and annual budget. Adhere to applicable changemanagement policy and procedure. Qualifications: Bachelor's degree required; advanced degree highly desirable. Candidates must possess significant analytical skills, which evolved from early … network security, administration of DLP, antivirusantimalware, IDS/IPS, SIEM, SMTP, Email security, AD, Group Policy, DNS, DHCP, and VLANs. Experience with identity access management solutions, such as SAMLOATH Experience with HIDS and NIDS The ideal candidate possesses relevant information security or cybersecurity certifications. Requires the ability to analyze more »
Basildon, England, United Kingdom Hybrid / WFH Options
Stratospherec Limited
Change Manager for Essex based FinTech Company – Up to £38,000 plus bens – 12-month fixed term contract My client is a highly successful Fintech company with offices in Essex and the Midlands. Due to its continued growth this company has a really exciting opportunity for a Change Manager to join its agile, multidisciplinary team. As a Change Manager, you will join a team of Change Managers responsible for the delivery of all the company’s technology and business change initiatives and projects. This is an incredibly exciting opportunity for someone who may have … been working as a junior Change Manager, or possibly as a Change Co-ordinator, who is now seeking career progression and to gain invaluable experience working in a FinTech environment for a company who provide world class support and regulatory expertise to the finance industry, grounded in its more »
job Successful delivery of the data warehouse for the Trust's clinical and non-clinical systems. Adhere to and participate in the Trusts IT changemanagement process. To provide technical support as required to the Information Department teams. Build a high achieving team that can deliver data excellence … senior external colleagues. Deputise for the Head of Information and Performance when required. Derive, and ensure delivery of, an overall strategy of master data management that supports data exploitation for analysis, including linking/matching across diverse datasets. Establish a strategy and processes for specialised data handling for example … fullest. Job description Job responsibilities For full details of the role, please read the Job Description and Person Specification. Summary points below. Platform Environment Management Provision and maintain on premise servers and SQL servers where required Manage Azure data environment including system health monitoring. Manage cloud service fees and more »
Manchester Area, United Kingdom Hybrid / WFH Options
Chroma Recruitment
operating processes and procedures Organising cross-functional teams to address and resolve escalated customer issues efficiently Driving continuous service improvement within assigned accounts Incident Management, Problem Management, Service Request Management and ChangeManagement experience Ability to produce technical analytical reports, trend analysis and progress measurement. … Conducting regular service reviews Working with the Service desk to improve service delivery processes and SLA’s 3rd party supplier and contract management experience Maintaining and developing customer relationships and identifying opportunities Perks: Remote working 25 days Holiday (+Bank holidays) Car Allowance Life Assurance Health Cashplan Pension & more This more »
are recruiting for a Project Manager here at City & Guilds on a 12 month Fixed -Term Contract. As Project Manager you will provide project management services to the business. You will be required to lead the delivery of business-critical projects ensuring that they adhere to the agreed schedule … the organisation to meet its strategic objectives. Working with the Senior Leadership teams and key stakeholders across City & Guilds, you will provide project and changemanagement skills and expertise to shape and implement technical and business change programmes and projects as required. This appointment will be made … and welcome applications from these communities. About the role As Project Manager, you will support the development of project business cases, display strong project management skills, and utilise your generic technical expertise and knowledge of the organisations systems landscape to benefit of the project. You will be required to more »
B4, Birmingham, West Midlands (County), United Kingdom
W Talent
CFOs and finance executives, providing deep insights and recommendations on aligning ERP systems with business strategy, improving financial controls, and optimising working capital management. ChangeManagement & Stakeholder Engagement: Lead changemanagement initiatives to ensure smooth adoption of new ERP systems across the organisation. Build relationships with more »
Employment Type: Permanent
Salary: £75000 - £85000/annum Bonus, Car, Company Benefits
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Evri
Evri we always think about what it's like to be in your position when making those big decisions. It takes courage to make change happen in your life, and we're here to help you with that. We're here for the first step, the next step, and … a fixed term vacancy for 12 months You will be accountable for: Creating and facilitating governance reporting to governance forums including day to day management of change lifecycle and Portfolio Roadmap Managing and reconciling portfolio capitalisation budget including timesheets. Purchase orders, invoices collaborating with finance, business stakeholders, procurement. … Jira, Confluence), Developer tools (GitHub, Jenkins) and ServiceNow. Supporting Principal PMO Manager/Senior Portfolio Manager in Identifying opportunities to automate delivery of Portfolio Management and Assurance. Supporting with testing visual reports, dashboards, & KPIs in Power BI, including custom visuals for specific data. Scrutinizing and analysing the financials to more »
Employment Type: Temporary, Part Time, Work From Home
they operate, deliver digital transformations quicker, and improve key business applications at dramatically reduced costs. Today, we are pushing the boundaries of traditional network management through AI and machine learning to deliver more value, actionable insights, and capabilities to enterprise network management with Coevolve Smart Services. With our … with our clients and to provide support for our Escalation Engineers in the CRC Team (our Coevolve Response Center which is our 24x7 Incident Management & Activations Team). Your expertise will be essential in guiding prospects and existing customers through complex technical landscapes, particularly in areas such as Global … meetings and assist project teams during implementation as needed. a. Review monthly report drafts prepared by the CRC and participate in monthly client Service Management meetings. b. Assist in design, Proof of Concept (PoC), or pilot testing as part of the sales process. c. Support the Client Experience team more »
and configuration of integrations Take part in Out Of Hours Support for a limited number of applications in the portfolio Follow ITIL processes for ChangeManagement as an example to ensure that changes are implemented in a controlled manner Your skills and experiences: Essential: Good stakeholder focused experience … with the ability to maintain regular communications Have familiar experience of working within ITIL aligned processes - Request, Incident, Problem and ChangeManagement Experience of Supplier Management and be able to communicate with hosting providers and software vendor support teams Desirable Experience of Oracle and/or SQL more »