Clerkenwell, England, United Kingdom Hybrid / WFH Options
Michael James Associates
My client a large Insurance broker who are looking for an Experienced Service Asset and Configuration Manager. The Service Asset & ConfigurationManager plays a pivotal role in the IT Service Management function and ensures that our organisations IT assets and their configuration are understood, accurately documented … and properly controlled. The SACM will establish and maintain an accurate and up-to-date Configuration Management Database (CMDB), and work to provide a solid foundation for change management, incident identification & resolution, and problem management Responsibilities Support the Head of IT Operations and wider team to ensure the SACM … Identify, document, and classify all IT assets and their attributes and ownership. To include software, hardware, licences, and related components. Develop and maintain a Configuration Management Database (CMDB) to accurately track the relationships and dependencies between IT assets and configuration items (CIs). Support Change and Release Management more »
City of London, London, United Kingdom Hybrid / WFH Options
MJA (LONDON) LIMITED
Service Asset and ConfigurationManager My client, an insurance organisation, is looking for a permanent Service Asset and ConfigurationManager to join them. You must have experience of setting up a CMDB from scratch. The Service Asset & ConfigurationManager plays a pivotal role in … the IT Service Management function and ensures that our organisations IT assets and their configuration are understood, accurately documented, and properly controlled. The SACM will establish and maintain an accurate and up-to-date Configuration Management Database (CMDB), and work to provide a solid foundation for change management … particularly SACM methodology. Possesses an as a minimum an ITIL Foundation certificate and clear understanding of the Service Value Chain. Extensive experience in IT configuration management or a related discipline. Solid knowledge of software development life cycle. Experience with reporting, utilising the Microsoft Office product suite and ITSM tooling. more »
Greater London, England, United Kingdom Hybrid / WFH Options
NTT DATA Business Solutions
than 300 SAP S/4HANA clients. Our clients trust our deep experience and proven approaches - all around the world Job Summary: As a ConfigurationManager you would be accountable and responsible for defining and managing the Service Configuration Management practice and ensuring integration with the other … activities of the practice, including establishing priorities and work assignments. Tracking compliance to policies and procedures and resolving/escalating any compliance issues. Facilitating Configuration Management audits. Facilitating communication and engaging business and IT management to encourage configuration management efforts and value proposition. Engaging with strategic projects to … ensure Configuration Management can deliver required CMS functionality within project timeframes. Reviewing and approving all changes to the CMS infrastructure where applicable. Regularly review discovery output to ensure data accuracy and completeness in the CMDB. Mentoring the organisation on Configuration Management services, concepts, policies and procedures. Providing and more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Jumar Solutions Ltd
IT Change & ConfigurationManager Full time Permanent Location: Birmingham/Remote working The starting salary is excellent and comes withcompany benefits including pension and private medical cover An accomplished, UK based ITIL certified IT Change & ConfigurationManager is required for this superb opening to work in … operational based position operating within the IT Service Management team Many of the responsibilities are general, however working knowledge of the ITIL Change and Configuration Management processes are crucial to the success of the role To support the IT Change & Configuration Management function to help reduce risk, improve … implementations, record CIs, and effect system changes smoothly Experience required: Significant and recent experience in a IT Change & ConfigurationManager role Familiarity with helpdesk ticketing systems (ITSM tools) Experience of ITSM tools are important - experience of ServiceNow or HALO is essential ITIL Foundation qualified Good all-round knowledge more »