1 to 25 of 62 Permanent Customer Insight Jobs in England

CUSTOMER INSIGHT MANAGER - HYBRID/BIRMINGHAM - UP TO £55000 - J12791 An exciting opportunity for this medium sized retail financial services organisation to join their Analytics Team and provide insight that delivers commercial value. The Customer Insight Manager will use analytical methods to understand, test and … predict customer and marketing profitability. Role responsibilities:- Manage data and analytics capabilities to drive full end to end customer journey insight, to deliver commercial success Define analytics roadmaps to support company goals and objectives Manage and engage with key 3rd party relationships Provide analytical insight around … customers including profiling, acquisition, marketing, segmentation and behaviours. Support various teams to optimise sales and marketing channels by providing analysis, insight and recommendations Provide test and learn performance results using A/B & MVT Skills and experience: - Financial Services, Banking or retailer customer insight experience (regulated environment more »

CUSTOMER INSIGHT MANAGER - HYBRID/BIRMINGHAM - UP TO £55000 - J12791 An exciting opportunity for this medium sized retail financial services organisation to join their Analytics Team and provide insight that delivers commercial value. The Customer Insight Manager will use analytical methods to understand, test and … predict customer and marketing profitability. Role responsibilities:- • Manage data and analytics capabilities to drive full end to end customer journey insight, to deliver commercial success • Define analytics roadmaps to support company goals and objectives • Manage and engage with key 3rd party relationships • Provide analytical insight around … customers including profiling, acquisition, marketing, segmentation and behaviours. • Support various teams to optimise sales and marketing channels by providing analysis, insight and recommendations • Provide test and learn performance results using A/B & MVT Skills and experience: - • Financial Services, Banking or retailer customer insight experience (regulated environment more »

Customer Journey Manager Salary up to £46,000 depending on experience Hybrid Working – 2 days in office, Leeds. Contract - Permanent position Working Hours – Monday – Thursday 8.30am-5pm Friday 8.30am-4.30pm. Purpose of the job: Define and shape the customer journey strategy across all touch points, platforms and systems … Create a seamless and consistent customer journey at every stage and touchpoint of the customer lifecycle. Own, monitor and measure the end-to-end customer proposition, experience and performance of our customer journey Understand the customer's needs, preferences, and behaviours, and using this information … improve the customer experience and drive customer loyalty and satisfaction. Main Responsibilities: Develop comprehensive customer journey maps to understand and document the end-to-end customer experience Identify key touch points and moments of truth throughout the customer lifecycle Responsible for the end-to-end more »

CUSTOMER INSIGHT MANAGER EAST BIRMINGHAM (hybrid) UP TO £55,000 + benefits Bring your SQL and customer insight skills to support this leading financial services company! Being able to work across the business and use data and insights to make changes across the business, this is … from around the globe, communicating in a way that works for all hands on with SQL, SAS and Python for conducting analytics work, understanding customer behaviour, lifetime value, retention, etc. and deployment of segmentation models to fully understand the customer base, propensity models to predict future customer behaviour, and customer frequency modelling different business problems and how data can help the business YOUR SKILLS AND EXPERIENCE: experience in a customer insight analytics role, working across similar projects as listed above technical skills in SQL, SAS, and/or Python, as well as a more »

Head of Customer Experience & Insight (Social Housing) Hemel Hempstead, Hertfordshire (Hybrid/Smart Working) Salary £75,000 Per Annum Plus Benefits Permanent, Full Time 37 hours per week (Monday Friday, Flexibility Negotiable) Thrive Homes is seeking a Head of Customer Experience & Insight to oversee the Customer Experience Team, which includes customer engagement and insights, complaints and the contact centre. The main focus of this role is to drive excellent performance and promote colleague development. The candidate will be responsible for improving and expanding the use of customer profiling and segmentation to ensure the … delivery of customer-centric services and engagement. Thrive is proud to deliver flexibility for employees to work in a manner that suits their wants/needs best. Our SMART working policy allows individuals to take full control of their productivity by offering a choice between working in-house or more »

A revolutionary customer strategy, CX and insights consultancy underpinned by unique AI analytics technology and data. The employer: Our client is a revolutionary Customer Strategy, Customer Experience and Customer Insights Consultancy underpinned by a unique AI Analytics software platform. The business is in a phase of … with a push to “scale at pace” Working with several major UK brands including leading names in financial services and retail Unique capability enhancing customer experience and customer growth working across technology, data analytics, business transformation and strategy Leadership and expertise across the end-to-end customer marketing process, from insight and strategy to execution and optimisation Innovative techniques that use company data to better inform strategy, decision-making, improve marketing investments, and automate processes A well-established and highly successful firm with 40+ employees The role: As a result of this growth, they are more »

products include: Software: Learning management system (LMS) technology, competence management software and VR simulation platforms Services: Support services, training, onboarding and consultancy and advice, customer focused policies and processes. Content: e-learning content and 3D content services Innovation: Product roadmap developments, upgrades and patches, proof of concept developments The … Holland with offices in Farnborough, Edinburgh and Delft. Role Aim The overall aim of the role is to provide excellent first and second line customer support for a range of LPG software products, working initially to support pdrPro Competency Management Platform, but to provide support and cover to other … changes and fixes as appropriate Escalating issues as needed and as per company protocol Working with colleagues to handle critical incidents Delivering effective frontline customer communications to include effectively managing customer expectations Providing day to day support and cover to other frontline support operators as needed. Product Interest more »

develop a positive, open, and honest working environment for all. This role is to create and execute the CRM plan which meets both our customer and commercial targets, delivered accurately and to schedule. This role plays a significant part in ensuring we deliver a world-class customer experience … increased customer lifetime value and maximises upsell and cross-sell opportunities through various customer touchpoints and communications channels. If you thrive on working in a busy environment and like to get your sleeves up and hit the ground running this could be the role for you. What’s … deployment and hypercare Lead the creative development of CRM communications, collaborating with the design team to ensure high quality, engaging output Manage and develop customer onboarding, retention, loyalty, cross-sell, and upsell flows through our CRM system to enhance the customer experience Continuously review and improve these processes more »

and success with us. What you can look forward to as Business Account Manager (m/f/d) - JLR & Volvo: Leads the Global Customer Account Team, manages the customer interface, and drives customer proximity Responsible for all commercial topics, including new project acquisitions, series business, change … management, and annual price negotiations Drives customer profitability and cashflow management, including, accounts receivables, claiming, and VAVE Ensures all P&L related KPIs are aligned with the Business Units and tracks execution within the Sales Team Drives a ‘living’ and ‘actionable’ global customer strategy in line with OP …/SP targets Building a robust customer relationship with reliable customer insight, understanding of market trends, product demand, benchmarking Your Profile as Business Account Manager (m/f/d) - JLR & Volvo: More than 5 years of experience in a similar area with personnel responsibility, preferably in more »

A global leader in the design, marketing and distribution of premium lifestyle products is seeking a customer data platform product manager, to join their global customer insights team. You will be responsible for leading the development of their customer data platform. The ideal candidate will understand customer … gap between business and technical teams. Responsibilities: Bridge the gap between the business and IT; ensure all requirements are documented, understood, and delivered. Own customer data platform development and product roadmap, promoting its value proposition and communicating new features to internal stakeholders. Manage customer data platform implementation process … Partner and collaborate with regional customer insight teams in US and EMEA, managing best practice communication and guidelines. Serve as the first point of contact for platform-related questions and support resolution of data issues. Understand consumer privacy regulations like GDPR and work with DPO, legal, engineering, and more »

RTM). Our ambition is to make the civica.com the leading global sales and service channel – helping delivery high quality MQLs and improving the customer experience. You will be responsible for building our website development strategy to support our business growth ambitions. You will be expected to track KPIs … the role holder will need to partner with the wider organisation, particularly marketing, product and sales enablement functions. You will work with colleagues in customer insight, planning, product marketing, brand & influence, campaigns and operations to deliver on that plan. Whilst you will not have direct line management responsibilities … the delivery and rollout of a new global website. Define, build and manage the website product roadmap – covering key value journey adds, integrations and customer journey improvements. Partner with our Marketing Technology Product Manager to ensure we can leverage and integrate out wider MarTeck stack to optimise one of more »

Senior Insights Analyst - Digital/Customer/Product 🚀 Start-up Beauty and Self-Care 🚀 ***Client cannot offer visa sponsorship*** 📍 Join a disruptive challenger beauty brand that is in a phase of ferocious growth! 📍 You will have the opportunity make a real name for yourself working very closely with c … move the business forward through the use of data driven decision making. 📍 A hybrid role, delivering a wide range of analytics across performance marketing, customer insight and broader business questions Salary: £65,000 - £75,000 Location: Hybrid/London This recognisable start-up brand are looking to hire … a Senior Insight Analyst to support the existing Head of Data & Analytics, in continuing to enable the use of data to drive decisioning across marketing, customer, product and digital marketing performance, This subscription based business have already made waves in the beauty and self-care industry, challenging major more »

CUSTOMER ANALYTICS MANAGER BIRMINGHAM £45,000 – 55,000 Global leader in financial services going through a huge insight transformation. Take on a managing role where you help to lead an arm of company in providing detailed customer insights! THE COMPANY Financial service going through a digital transformation … You will work with one of their leading retail partners focussing on how to benefit and grow the external brand! THE ROLE As a Customer Analytics Manager your focus will be to aid the business in providing insights across customer and campaign analytics, specifically you will: Use SQL … and Python to understand and breakdown large sets of data to extract impactful insights on customer lifetime value, customer churn and retention Segment customers through data modelling and deep dive analysis, allowing for targeted marketing and a more personalised customer experience Provide insights to senior stakeholders (internal more »

clients. Working with the Business Analysis practice and client teams to design, build, oversee, and implement solutions using the Power Platform and Dynamics 365 customer engagement first-party applications. What will the CRM Solution Architect be doing day-to-day? Advising customers on the fit of Microsoft Dynamics to … CSS, JSON, XML, Javascript and SQL Good to have experience and knowledge of Dynamics for Marketing Microsoft Azure Power Apps and Portal Field Services Customer Insight What education and certification credentials are needed for this role? Educated to degree level or equivalent TOGAF certified ideally Certified in an … Agile methodology Microsoft Dynamics 365 CE/CRM certification (preferably Dynamics 365 Customer Service and Sales MB-210) is highly desirable Microsoft certifications in Power Platform (e.g., Power Platform App Maker, Power Platform Functional Consultant, Power Platform Developer and Solution architecture) EMPLOYMENT ELIGIBILITY Cognizant Microsoft Business Group requires candidates more »

Dynamics 365/D365/CE/Product Analyst/Customer Engagement/Sales/Customer Insight/Power Apps/Power Automate/JavaScript Gravitas continue their support for a leading Non-Profit Organisation on their search for an experienced D365 Product Analyst. You will be more »

move the business forward through the use of data-driven decision-making. 📍 A hybrid role, delivering a wide range of analytics across performance marketing, customer insight and broader business questions This recognisable start-up brand is looking to hire a Senior Digital Marketing Analyst to support the existing … Head of Data & Analytics, in continuing to enable the use of data to drive decisions across marketing, customer, product and digital marketing performance. This subscription-based business has already made waves in the beauty and self-care industry, challenging major global brands with their vegan, ethical and cruelty-free more »

use of the platform, expanding its use in Ometria and ensuring it is used to its fullest potential. Who are we? Ometria is a Customer Data and Experience Platform built for retail marketers to be the fastest route to sustainable growth. Ometria helps marketers plan and launch their most … profitable campaigns twice as fast, increasing their customer loyalty and CRM revenue with personalized marketing messages all throughout the customer journey. Our platform combines the data unification and customer insight of a CDP with an experience platform, letting retail marketers easily and efficiently create experiences their more »

lifecycles and replacement costs in line with industry and market conditions Development and review of standard products and specifications considering routes to market and customer insight. Consider customer insight around quality of home identifying where greatest value can be delivered and where product improvements can be made more »

commercial update of their proprietary AI driven robotics. With huge financial backing from multi-million-pound business investors, they're already accumulated a healthy customer base across the Food & Beverage industry making a name for affordable automation to the masses. But they need you to take it to the … with stakeholders at all levels, from Production Manager through to CFO Attend select industry trade shows to promote the company (UK and overseas) Feedback customer insight to the product team Customer site visits (approx. 80% of your time) On offer to you is: A competitor salary of more »

but not necessarily in the TV or entertainment industry. A passion for TV and good understanding of Sky’s content offering. Able to distil customer insight and performance data into clear and actionable plans. Knowledge on Adobe Message Center Platform. Team overview Want to unlock the power of … data? Our Group Data Hub works with millions of data transformations every day to deliver value, improve customer experience and enable new product launches. From architecture to analytics and engineering to science: it’s how we bring customers more of what they love. The rewards There's one thing more »

but not necessarily in the TV or entertainment industry. A passion for TV and good understanding of Sky’s content offering. Able to distil customer insight and performance data into clear and actionable plans. Knowledge on Adobe Message Center Platform. Team overview Want to unlock the power of … data? Our Group Data Hub works with millions of data transformations every day to deliver value, improve customer experience and enable new product launches. From architecture to analytics and engineering to science: it’s how we bring customers more of what they love. The rewards There's one thing more »

but not necessarily in the TV or entertainment industry. A passion for TV and good understanding of Sky’s content offering. Able to distil customer insight and performance data into clear and actionable plans. Knowledge on Adobe Message Center Platform. Team overview Want to unlock the power of … data? Our Group Data Hub works with millions of data transformations every day to deliver value, improve customer experience and enable new product launches. From architecture to analytics and engineering to science: it’s how we bring customers more of what they love. The rewards There's one thing more »

but not necessarily in the TV or entertainment industry. A passion for TV and good understanding of Sky’s content offering. Able to distil customer insight and performance data into clear and actionable plans. Knowledge on Adobe Message Center Platform. Team overview Want to unlock the power of … data? Our Group Data Hub works with millions of data transformations every day to deliver value, improve customer experience and enable new product launches. From architecture to analytics and engineering to science: it’s how we bring customers more of what they love. The rewards There's one thing more »

but not necessarily in the TV or entertainment industry. A passion for TV and good understanding of Sky’s content offering. Able to distil customer insight and performance data into clear and actionable plans. Knowledge on Adobe Message Center Platform. Team overview Want to unlock the power of … data? Our Group Data Hub works with millions of data transformations every day to deliver value, improve customer experience and enable new product launches. From architecture to analytics and engineering to science: it’s how we bring customers more of what they love. The rewards There's one thing more »

but not necessarily in the TV or entertainment industry. A passion for TV and good understanding of Sky’s content offering. Able to distil customer insight and performance data into clear and actionable plans. Knowledge on Adobe Message Center Platform. Team overview Want to unlock the power of … data? Our Group Data Hub works with millions of data transformations every day to deliver value, improve customer experience and enable new product launches. From architecture to analytics and engineering to science: it’s how we bring customers more of what they love. The rewards There's one thing more »