1 to 25 of 74 Permanent Customer Insight Jobs in England

design and execute against agreed operating plans Manage a staff of 2-3 including a Product Data analyst and 1-2 operations managers Analyse customer insights to assess overall product health and influence product strategy Lead roadmap communications process–collaborate with product managers and cross functional stakeholders to ensure … to refine and get early advocacy for new features Organise and lead team rituals such as offsites, workshops and functional communities Develop insights from customer feedback including NPS, customer satisfaction surveys and feature requests Communication skills might sound a bit Cliche, but this role will expose you to more »

our organization. Reporting to the Marketing and Product Director you will spearhead the creation and development of new propositions that align with market demands, customer needs and business objectives. Responsibilities Ownership of new proposition development across our 15+ brands and 30+ products/markets across personal lines, small/… medium entities and corporate customer groups distributing in retail, affinity and wholesale (broker) channels Responsible for new product and proposition strategy across current and future markets, and expansion into new territories (eg Europe) including digital and broker distribution Owning the New Proposition Development pipeline including ideation, design, MVP and … development and implementation of new product/propositions with key stakeholders including finance, risk, operations, commercial, distribution, marketing and IT Develop and implement compelling, insight led business cases Champion the development and delivery of core new product/proposition development approaches including design thinking, lean startup and agile delivery more »

s money. For everyone, everywhere.More about our mission.Job DescriptionAbout the role Our Platform Tribe is building the foundations for Wise’s rapid innovation and customer trust. By providing an internal platform as a product, we create a best-in-class developer experience, enabling our engineers to release new features … if you have some of those listed below and are eager to learn more we do want to hear from you!Use analytical and customer insights to learn about problems and understand how to scope and measure the impact of potential changes.Able to clearly articulate problems, work with engineers more »

sector supporting over 10 million students around the world. We work with 28,000 schools, nurseries, and education trusts in 115 countries to deliver customer-centric solutions that improve education outcomes worldwide. What we do helps learners at all stages of their lives, from preschool to higher education and … needs in the context of delivering high quality assessments and driving improved educational outcomes.The role will work closely with Business Growth to gain market insight of emerging trends, pain points and user needs. It will also work closely with Product Management to align product roadmaps that deliver the required … integrating their service offerings into the proposition, ensuring the delivery of high quality and high value services.Collaborate with the Business Growth teams to understand customer requirements, market dynamics and competitive landscape, and agree go to market plans.Establish and maintain catalogue descriptors, pricing and licence models, and compelling bid and more »

and success with us. What you can look forward to as Business Account Manager (m/f/d) - JLR & Volvo: Leads the Global Customer Account Team, manages the customer interface, and drives customer proximity Responsible for all commercial topics, including new project acquisitions, series business, change … management, and annual price negotiations Drives customer profitability and cashflow management, including, accounts receivables, claiming, and VAVE Ensures all P&L related KPIs are aligned with the Business Units and tracks execution within the Sales Team Drives a ‘living’ and ‘actionable’ global customer strategy in line with OP …/SP targets Building a robust customer relationship with reliable customer insight, understanding of market trends, product demand, benchmarking Your Profile as Business Account Manager (m/f/d) - JLR & Volvo: More than 5 years of experience in a similar area with personnel responsibility, preferably in more »

develop a positive, open, and honest working environment for all. This role is to create and execute the CRM plan which meets both our customer and commercial targets, delivered accurately and to schedule. This role plays a significant part in ensuring we deliver a world-class customer experience … increased customer lifetime value and maximises upsell and cross-sell opportunities through various customer touchpoints and communications channels. If you thrive on working in a busy environment and like to get your sleeves up and hit the ground running this could be the role for you. What’s … deployment and hypercare Lead the creative development of CRM communications, collaborating with the design team to ensure high quality, engaging output Manage and develop customer onboarding, retention, loyalty, cross-sell, and upsell flows through our CRM system to enhance the customer experience Continuously review and improve these processes more »

Senior Insights Analyst - Digital/Customer/Product 🚀 Start-up Beauty and Self-Care 🚀 ***Client cannot offer visa sponsorship*** 📍 Join a disruptive challenger beauty brand that is in a phase of ferocious growth! 📍 You will have the opportunity make a real name for yourself working very closely with c … move the business forward through the use of data driven decision making. 📍 A hybrid role, delivering a wide range of analytics across performance marketing, customer insight and broader business questions Salary: £65,000 - £75,000 Location: Hybrid/London This recognisable start-up brand are looking to hire … a Senior Insight Analyst to support the existing Head of Data & Analytics, in continuing to enable the use of data to drive decisioning across marketing, customer, product and digital marketing performance, This subscription based business have already made waves in the beauty and self-care industry, challenging major more »

owning the site's end-to-end performance. Given the product range and growing subscription model the role has emphasis on someone who loves customer journey optimisation, testing and driving sales online. You will be responsible for setting up best practices using expert merchandising and UX experience. As the … multivariate testing to maximise conversion and engagement on the website Optimise relevant data capture/management with the view of building segmentation and gaining customer insights Create detailed customer journey flows with actionable trigger points to drive conversion and engagement, upsell and improve LTV You? An experienced ecommerce more »

key company stakeholders both internally and externally. • Collaborate with members of the leadership team to drive new projects and developments based on industry and customer insights. • Work with internal teams on the development of an integration’s roadmap. • Manage the internal sales pipeline by supporting work on NDAs, contracts … with competitor news and update internal teams. Requirements: • At least 2-4 years’ experience in a commercial role • Good organisational skills • Experience in a customer facing role • Excellent communication skills • Ability to build strong leverageable client relationships. • Experience in the online gaming sector • Data literate – strong analytical skills, to more »

JSON, XML, JavaScript ) and SQL. Proficiency in C# and OOPS concepts. Bonus points for experience in Microsoft Azure, Power Apps, Portal, Field Services, and Customer Insight. Education and Certifications: Degree-level education or equivalent. TOGAF certification is the bee's knees. Certified in Agile methodologies. Microsoft Dynamics 365 CE more »

help to develop and market new (Maths) qualifications and new supporting products which meet teacher and student needs. Working with all parts of our Customer and Product directorate, and more broadly across the organisation, you'll pull together cross-functional teams to deliver product plans which dive commercial success. … Using data and customer insights, you'll uncover and evaluate market opportunities and innovations, liaising with internal and external stakeholders and influencers to capture and develop ideas. You will be supported by the Head of Product for Maths this will be a key role in delivering our strategy for more »

To Go & Savoury Pastry, primarily across our brands Urban Eat, Leaf & Loaf & West Cornwall Pasty Company. Delivering Innovation that is driven by consumer and customer insight. Continuously developing and introducing new and improved products to meet strategic objectives of the business and expectations of customers. Generating internal and external … briefs Conudcting market research to investigate and identify customer needs The Ideal Candidate We believe that success is built upon collaboration and diverse perspectives. At Samworth Brothers, we welcome candidates who are passionate about working together to achieve greatness. As a valued member of our team, you will bring more »

A revolutionary customer strategy, CX and insights consultancy underpinned by unique AI analytics technology and data. The employer: Our client is a revolutionary Customer Strategy, Customer Experience and Customer Insights Consultancy underpinned by a unique AI Analytics software platform. The business is in a phase of … with a push to “scale at pace” Working with several major UK brands including leading names in financial services and retail Unique capability enhancing customer experience and customer growth working across technology, data analytics, business transformation and strategy Leadership and expertise across the end-to-end customer marketing process, from insight and strategy to execution and optimisation Innovative techniques that use company data to better inform strategy, decision-making, improve marketing investments, and automate processes A well-established and highly successful firm with 40+ employees The role: As a result of this growth, they are more »

move the business forward through the use of data-driven decision-making. 📍 A hybrid role, delivering a wide range of analytics across performance marketing, customer insight and broader business questions This recognisable start-up brand is looking to hire a Senior Digital Marketing Analyst to support the existing … Head of Data & Analytics, in continuing to enable the use of data to drive decisions across marketing, customer, product and digital marketing performance. This subscription-based business has already made waves in the beauty and self-care industry, challenging major global brands with their vegan, ethical and cruelty-free more »

growth. The company are scaling and increasing their market share resulting in scope to pick up more responsibility and progress quickly. Core responsibilities: Use customer insight and data to drive the business forward. Partner with the Senior Leadership Team to develop and execute a strategic roadmap A focus more »

A global leader in the design, marketing and distribution of premium lifestyle products is seeking data scientist, to join their global customer insights team. You will be responsible for will helping the Data Science team discover the information hidden in vast amounts of customer data, as well as … to consumers. Utilising advanced analytics tools like Dataiku, you will be responsible for extracting insights, building predictive models, and generating actionable recommendations to optimise customer experiences and drive business growth. Responsibilities: Utilise Dataiku and other analytical tools to extract, clean, and explore customer data from various sources. Identify … patterns, trends, and correlations within the data to uncover actionable insights. Develop predictive models and algorithms to forecast customer behaviour, preferences, next best action. Implement machine learning techniques to segment customers and personalise marketing strategies. Collaborate with cross-functional teams to enhance CRM strategies based on data-driven insights. more »

strategies, processes and collaborations across teams. Nice to have: Experience working with a subscription business model. Experience working in health tech. Experience in implementing customer segmentation strategies and subscriber management across multiple channels (omnichannel). Familiar with marketing automation/CRM systems, both in what can be done internally … Brand and others. Define the strategy for successful introduction of products and features. Market Insights & Strategy: Develop a point of view on market trends, customer behaviors, and competitive changes that impact our Products. Drive in-depth market research alongside our User Research team from segmentation to category drivers. Lifecycle … Strategy: Formulate the strategy and tactics for product marketing that support messaging in an end-to-end journey. Develop a deep understanding of customer journeys that lead to targeted campaigns and greater customer loyalty. Positioning & Messaging Mastery: Deeply understand our market and customers to compose powerful, differentiated positioning. more »

will be responsible for developing product positioning, building go-to-market plans, researching and advocating for customers, and supporting the growth strategy for new customer-facing products and features. The role requires strong cross-functional collaboration, a highly strategic mindset, and an ability to build strong relationships. You will … MarketingLifecycle Strategy: Formulate the strategy and tactics for product marketing that support messaging in an end-to-end journey. Develop a deep understanding of customer journeys that lead to targeted campaigns and greater customer loyalty.Competitive and market research: Conduct in-depth market research to stay on top of … the competitive landscape and identify key industry trends.Customer research: Develop a clear understanding of our target audience through customer insights and segmentation. Conduct qualitative and quantitative research to uncover customer insights to steer and validate the product roadmap. Positioning and messaging: Craft impactful customer-centric messaging and more »

week Monday to Friday) Exceptional benefits + outstanding team + career improvement An exciting opportunity, due to the growth, is now open within our customer-oriented and highly dynamic UK operations team, we are looking for passionate and energetic experts with precision and unwavering attention to detail to support … our Service team with full professional customer service and administrative support. Showcase your responsive approach and world-class relationship management skills to develop this role you'll be the linchpin of UK operations! As part of a highly professional, experienced team, you will be fully supported in your success … facilities and 99% of Class A tertiary hospitals. Our goal is to continuously improve and stand up an inclusive culture where diversity provides deeper customer insights and creates a competitive advantage in the markets we are. By attracting, developing and engaging the best team of diverse, empowered employees, we more »

Senior Insight Analyst/Lead Insight Analyst required to joining our rapidly expanding Customer Insight and Activation team (CIA) The Opportunity: As a Senior Insight Analyst/Lead Insight Analyst you will have the opportunity to work on multiple projects with some of our … largest projects. Reporting to the Insights Lead, you will be responsible for analysing digital behaviour in order to provide key, actionable insight and critical recommendations to our clients. This is more than just an insight role; it’s an opportuniy to help shape the digital and business strategies … or Microsoft tool suite to leverage other type of data in your analysis What you’ll be doing: Creating measurement plans that identify the customer behaviour to be tracked (you will work closely with our implementation analysts for this) Establishing detailed reporting and visualisations that help our clients understand more »

A global leader in the design, marketing and distribution of premium lifestyle products is seeking a customer data platform product manager, to join their global customer insights team. You will be responsible for leading the development of their customer data platform. The ideal candidate will understand customer … gap between business and technical teams. Responsibilities: Bridge the gap between the business and IT; ensure all requirements are documented, understood, and delivered. Own customer data platform development and product roadmap, promoting its value proposition and communicating new features to internal stakeholders. Manage customer data platform implementation process … Partner and collaborate with regional customer insight teams in US and EMEA, managing best practice communication and guidelines. Serve as the first point of contact for platform-related questions and support resolution of data issues. Understand consumer privacy regulations like GDPR and work with DPO, legal, engineering, and more »

RTM). Our ambition is to make the civica.com the leading global sales and service channel – helping delivery high quality MQLs and improving the customer experience. You will be responsible for building our website development strategy to support our business growth ambitions. You will be expected to track KPIs … the role holder will need to partner with the wider organisation, particularly marketing, product and sales enablement functions. You will work with colleagues in customer insight, planning, product marketing, brand & influence, campaigns and operations to deliver on that plan. Whilst you will not have direct line management responsibilities … the delivery and rollout of a new global website. Define, build and manage the website product roadmap – covering key value journey adds, integrations and customer journey improvements. Partner with our Marketing Technology Product Manager to ensure we can leverage and integrate out wider MarTeck stack to optimise one of more »

Dynamics 365/D365/CE/Product Analyst/Customer Engagement/Sales/Customer Insight/Power Apps/Power Automate/JavaScript Gravitas continue their support for a leading Non-Profit Organisation on their search for an experienced D365 Product Analyst. You will be more »

the ContraForce Platform by building a globally led, digital-first scale organization aligned with customers and partners. Dedicated to one of the fastest growing customer segments, the Service Provider Growth organization is committed to delivering the global digital scale engine for our business -- this is where you come in. … achieving their business objectives through best-in-class digital engagement. Diverse and Inclusive, wellbeing, sustainability, giving and learning. If you have been described as customer obsessed and have a passion for digital-first solutions, we invite you to learn more about the ContraForce Sales organization and the value we … engage digitally to help solve their business problems. We are looking for a Director of Partners for EMEA who specializes in Security Operations for customer solutions. You will work with partners and customers to prospect for and initiate the sales engagement for ContraForce’s capabilities and platforms. ContraForce continues more »

commercial update of their proprietary AI driven robotics. With huge financial backing from multi-million-pound business investors, they're already accumulated a healthy customer base across the Food & Beverage industry making a name for affordable automation to the masses. But they need you to take it to the … with stakeholders at all levels, from Production Manager through to CFO Attend select industry trade shows to promote the company (UK and overseas) Feedback customer insight to the product team Customer site visits (approx. 80% of your time) On offer to you is: A competitor salary of more »