COPC, you will be responsible for providing advanced technical support and troubleshooting for staff and students. The role involves managing and maintaining the colleges IT systems, including Office 365 applications, ensuring their optimal performance and security. You will address escalated issues from the 1st line or support, perform system … upgrades and collaborate with the other IT professionals to implement new technologies and solutions. Additionally, you may be conducting training sessions to enhance users proficiency with Office 365 tools and maintain documentation for IT processes and policies. Key Responsibilities: Monitor and maintain network infrastructure to ensure high availability … in this role, below is what we would need from you: Strong technical expertise, proficiency in Office 365 administration, network management and troubleshooting complex IT issues Excellent problem solving abilities and the ability to diagnose then resolve technical problems efficiently and effectively under pressure Strong interpersonal skills, maintaining an more »
Basingstoke, Hampshire, South East, United Kingdom
AG TALENT LTD
Are you an IT Support Analyst who lives locally to Basingstoke? Do you want to provide support to a large business across multiple offices? Location: Basingstoke 5 days a week on-site Salary: £25,000 - £30,000 + Benefits Interview process: 2 stages Youll be responsible for: 1st … and 2nd line support across multiple offices Provide desk support Managing onboarding and offboarding of staffs IT systems and improving processes Youll have: At least 6 months experience as an IT Support Analyst Experience with Microsoft Products including Windows and Microsoft 365. Ideally, experience with Power BI more »
Doncaster, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
DFS Furniture Ltd
As our new IT Service Desk Analyst, you will be working as a team in a fast paced environment providing excellent support to users of desktop, laptop, tablet and mobile devices, in a hybrid working environment. Working closely with IT technical colleagues you will support our business … inquiries, through admin requests to being part of a team working on complex investigations, major incidents or preventing service outages. As the face of IT to many of our DFS Group colleagues, incidents and requests must be handled professionally adhering to our IT and company standards and policies. … on the following Thursday and Friday, effectively granting them a 4 day "long weekend" following the weekend that they work. 37.5hr Contract About DFS It takes a whole lot of passion to be at the centre of what makes a house feel like home and thats just what we more »
We are seeking an experience ITanalyst on behalf of a multiple award-winning law firm. This candidate will join the professional services team and provide technical support and guidance to staff, ensuring seamless operations of IT systems. Client Details Our client is a well-respected law … specialise in multiple areas of law and are renowned for their commitment to delivering high-quality legal services. Description The key responsibilities of the ITAnalyst include but, are not limited to: - Providing first-line support to staff for all IT-related issues for the Northwest - Troubleshooting … and resolving hardware, software, and networking problems - Assisting in the implementation and maintenance of IT systems - Participating in the development of IT strategies to enhance operations - Training staff on new systems and software as needed - Ensuring the security of the company's IT infrastructure - Collaborating with other more »
IT Support Analyst/1st/2nd Line Support Analyst A fantastic opportunity has arisen for an IT Support Analyst/1st/2nd Line Support Analyst to join our London based law firm on a permanent basis. IT Support Analyst/… 1st/2nd Line Support Analyst Key Responsibilities: • Providing a professional and consistent level of Technology support to all staff • Responding to incoming incidents and requests at first point of contact reported via all mediums • Ensuring all incidents and requests are accurately recorded at the time of being reported … of reoccurring incidents and potential issues • Keeping customers apprised and updated • Escalating problems to the senior team members and third-party suppliers where necessary IT Support Analyst/1st/2nd Line Support Analyst Attributes/Skills: • Good troubleshooting and analytical skills • Experience providing support for a more »
Manchester, England, United Kingdom Hybrid / WFH Options
Eutopia Solutions
IT Applications Analyst c£35,000-£45,000 Flexible Hybrid working Our client, a Global leader in their field, is looking to an IT Applications Analyst to compliment their Manchester based team. You may already be in an Applications Analyst support role, or perhaps looking more »
IT Service and Support Analyst Great chance for an IT service professional to join a household name brand with a real time Ecommerce customer website and an established IT team of 10. You will need excellent customer service skills as this role is IT service … focused and the customers support journey is paramount. No commercial IT experience required, happy with people out of education and you will receive full training on their point of sale software solution aswell as other IT Hardware and desktop products. You will work with a top management function … and it’s an excellent environment for tech development/progression. Role/Responsibilities Support franchisees in all IT related incidents/service requests. Where possible provide first call resolution for all IT related incidents/service requests. Log all incidents/service requests within ticketing system. more »
Job Post: IT Operations Analyst Location: Warrington Type: Full-Time Salary: Up to £45,000 We are working with a forward-thinking and innovative company based in Warrington, that is seeking an IT Operations Analyst. This position is with a prominent and progressive technology company located in … chosen candidate will play a pivotal role in the company’s internal Operations/Desktop team, providing vital support and expertise. Role Overview: The IT operations Analyst will engage in diverse tasks involving platforms such as Salesforce, Microsoft Dynamics Business Central, AWS, and a range of Microsoft desktop … of an ITIL-based Internal I.T Service Management system. · Managing incident, problem, change, and request processes. · Conducting root cause analyses and patch management. · Overseeing IT asset inventory and maintaining the endpoint device estate. · Performing general Microsoft 365 administration and related tasks. · Acting as a key point of contact on more »
ITAnalyst (Graduate) Berkshire, England (Hybrid) Upto £31,500 per annum 83DATA are partnered with global manufacturing company who run an exceptional graduate program that is an integrated process for accelerating the development of our future leaders. It is geared toward recent graduates with Information Technology internship more »
Your new company This exciting opportunity is within an Investment Management client based in Central London. My client are looking to expand their IT team, and are hiring an IT Helpdesk Analyst. Your new role We are looking for an IT Helpdesk Officer to join our team … line support for our users, as well as ensure the smooth operation of the Help Desk. What you'll need to succeed As an IT Helpdesk Analyst, you will be responsible for: Serving as the main point of contact for users who need assistance with IT issues. … users on how to use the technology provided and supporting them with business applications. Documenting and following the current tasks and procedures related to IT Support in accordance with internal and external SLA's. Experience Desired 2–3 years of experience in Financial Services, preferably within Investment management. Experience more »
swindon, wiltshire, south west england, United Kingdom
RedRock Resourcing
Graduate/Junior IT Support Engineer/Analyst (SQL) x 3 - Swindon - Training & Progression - New! Salary: £25,000 - £28,000 + Bonus, Benefits, Training & Progression Location: Swindon (Onsite) A leading organization in the Wiltshire area requires a number of Graduate/Junior IT Support Engineers/Analysts more »
Brighton, England, United Kingdom Hybrid / WFH Options
15below
rail and travel management companies, including British Airways, Flight Centre, Qantas, Ryanair and JetBlue use our notifications platform. With exciting plans for the future, it’s time for us to expand our growing team and we’re hoping you are who we’re looking for. The role As Business … Analyst you will work as part of the Delivery team during project delivery and commercial proposal stages, and during transition at project initiation. As part of this role, you will be responsible for: Maintaining expert knowledge in 15below platform functionality and new developments Understanding our customer business needs and … on trust and respect, and always do the right thing by each other and our customers. Accelerating forward: embracing change, challenge and growth Whether it's for ourselves, our colleagues or our customers, we are always looking for ways to improve and to grow. We're not afraid to more »
About the job 💫 Company | Legal 🧢 Role | IT Business Analyst 🪜 Level | Mid Level ✨Requirement | Must have experience working within the insurance sector 📍 Based | Lloyds 💻 Hybrid | Up to 1 day a week in the office 💰 Offer | up to £55k This is an exciting chance to join a fast-growing company … in a vital role aimed at ensuring they can achieve excellent results for their clients. As a Business Analyst, your role involves delivering top-notch projects within defined timelines and budget constraints. You should be adept at hands-on teamwork, leading, implementing, and delivering projects using their hybrid agile … project deliverables and responsibilities. Collaborating with stakeholders and technical experts of various levels to define business requirements and develop solutions aligned with business and IT strategies. Managing multiple overlapping or interlinked projects to align with business requirements effectively. If this is of interest, Please apply more »
An automotive component manufacturer with multiple sites in the UK require an IT Support Analyst to ensure the continuous of the plant's IT systems, supervising the IT infrastructure and support IT software development and training. The ideal candidate will have experience in an IT … one Mon Thurs 6 until 2:15pm Fri 6am until 11am week two Mon Thurs 2pm until 11:30pm and Friday off Suitable for: IT Technician, IT Support Person, ICT Analyst, ICT Technician The Role Reporting into the IT Manager, you will have the following duties … Be engaged in the group and regional IT strategy. -Responsible for all aspects of IT technical management within the plant. -Ensure the IT hardware and software is managed, maintained and utilised to maximise productivity with the plant. The Person Educated to certification level in IT best more »
Prestigious opportunity for an IT Support Analyst within a pioneering technology team based in Manchester City Centre. Following a period of significant growth and expansion, we are seeking an ambitious individual to join our success story! As one of a team of IT Support Analysts on our … support to all users via telephone, email and face to face Working with the Service Management systems to agreed SLAs Maintenance and support of IT systems, hardware and applications as well as IT Project work Resolving or escalating user incidents or queries within SLA and KPI timescales Taking … an out of hours rota, when required. If you possess a combination of some of the following skills then LETS TALK! Previous experience providing IT Support in a professional services environment. Experience in a Service Desk environment working within SLA and KPIs. Windows Server awareness. Active Directory user configuration more »
Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom Hybrid / WFH Options
Stoke On Trent College
There has never been a better time to join our IT and Digital Team! Stoke on Trent College is an exciting and fast-growing place to be, and we are passionate about getting our learners Skills Ready; Future Ready. Be part of an Ofsted Good College with good financial … becoming the innovative, technical and professional College of choice. Our success is through Our People! Step into an exciting role as a Service Desk Analyst in our IT and Digital Team. We have a need for seamless coordination and effective communication with all of our end users at more »
IT Compliance Analyst Cambridge £28k-£30k We’ve partnered with a scientific company based in Cambridge in the search for an IT Compliance Analyst to join their highly successful IT team. You will have a focus on IT Governance, policy writing, security compliance as … well as proving some more general IT Support. This is a new role for the business so there is the opportunity to shape the position slightly depending on your skillset/interests, so we encourage those who are currently in an IT Support role but have been involved … with IT Governance/Audits/Policy writing to apply, Please ensure this is shown on your CV/Cover Letter. Benefits include 25 days annual leave, yearly bonus, annual pay reviews, flexible working, private medical insurance plus many more! The role: compliance with IT Security Standards (ISO27001 more »
IT Compliance Analyst Cambridge £28k-£30k We’ve partnered with a scientific company based in Cambridge in the search for an IT Compliance Analyst to join their highly successful IT team. You will have a focus on IT Governance, policy writing, security compliance as … well as proving some more general IT Support. This is a new role for the business so there is the opportunity to shape the position slightly depending on your skillset/interests, so we encourage those who are currently in an IT Support role but have been involved … with IT Governance/Audits/Policy writing to apply, Please ensure this is shown on your CV/Cover Letter. Benefits include 25 days annual leave, yearly bonus, annual pay reviews, flexible working, private medical insurance plus many more! The role: compliance with IT Security Standards (ISO27001 more »
ITAnalyst On-site in Central London Contract for 5 Months £250-£260pd An exciting opportunity has come up for an experienced ITAnalyst to join a well renowned governing body to Manage their Software and Hardware Assets. You will be responsible for everything from software more »
IT Infrastructure Analyst Location: Borehamwood, Hertfordshire Salary: £35,000 - £38,000 + bonus + benefits Reporting to: IT Infrastructure Manager Capstone have partnered with a leading international Storage Solutions provider, who are looking for an ambitious and highly diligent IT Infrastructure Analyst to join their … team. The main purpose of the role is to optimise and improve their systems and infrastructure through maintenance and support. The role supports the IT team in delivering excellent 2nd and 3rd line support to over 600 users across 170 stores and Head Offices in the UK and Europe. … and maintains all software and hardware deployed in stores and head office in order that all systems run smoothly and efficiently. Aspects of our IT infrastructure include:Multiple Servers across multiple locations Nutanix VM cluster of Microsoft Servers O365 Hybrid Microsoft Exchange with Mimecast Cisco & Meraki networking MPLS network more »
IT Infrastructure Analyst Location: Borehamwood, Hertfordshire Salary: £35,000 - £38,000 + bonus + benefits Reporting to: IT Infrastructure Manager Capstone have partnered with a leading international Storage Solutions provider, who are looking for an ambitious and highly diligent IT Infrastructure Analyst to join their … team. The main purpose of the role is to optimise and improve their systems and infrastructure through maintenance and support. The role supports the IT team in delivering excellent 2nd and 3rd line support to over 600 users across 170 stores and Head Offices in the UK and Europe. … and maintains all software and hardware deployed in stores and head office in order that all systems run smoothly and efficiently. Aspects of our IT infrastructure include:Multiple Servers across multiple locations Nutanix VM cluster of Microsoft Servers O365 Hybrid Microsoft Exchange with Mimecast Cisco & Meraki networking MPLS network more »
Job description - IT infrastructure and Cyber Security Analyst Reports to: IT Operations Infrastructure Team Leader Department: Information Technology The Infrastructure Team requires an additional Infrastructure Engineer to join their ranks. The role requires someone who holds a wide-ranging technical skillset, works well within a close-knit … The position sits alongside fifteen other engineers and specialists. As a team, they are responsible for supporting, maintaining, and implementing all aspects of the IT infrastructure This is an excellent opportunity to work closely with a team skilled in all aspects of IT, with decades of experience between … s role is to provide occasional 1st and majority 2nd line levels of technical support to the clients Life business, covering all areas of IT deployed within the company. In particular: Provide excellent customer service and be the first point of call for IT support queries from internal more »
Business Analyst - London Front to back office, SQL, Excel Our well established Hedge Fund client is seeking and experienced Business Analyst/Project Manager to join their London based team in a permanent role: This role is circa £70 - 80k base salary and will be based onsite in … central London 4 days a week with 1 home office. Your Role: We seek an experienced Business Analyst/Project manager for our Hedge Fund business. The successful candidate will work closely with all different business stakeholders on workflow automation solutions concerning compliance, risk, portfolio management, operations, and trading. … solution to the end business user. The role is one that requires full understanding of the in house and third-party systems and dependencies. It is also required to be able to design and create the reporting and controls that need to be in place to maintain the solutions. more »
University Hospitals Birmingham NHS Foundation Trust
Job summary As member of the IT Service Centre team, reporting to the IT Application Support Team Leader, the post holder will assist in the provision of responsive, customer focussed service, providing routine 1st and 2nd Level IT Support to Trust users and stakeholders as directed. Working … under supervision and as directed by the IT Application Support Team Leader, the post holder will provide Registration Authority services to users of systems, including the day-to-day support of the local Registration Authority, the issue of Smartcards and associated role profiles in compliance with the National and … local registration policies and procedures. Main duties of the job Under supervision, provide assistance and support within the IT Service Centre Team with a view to supporting an efficient and reliable IT Customer centric service to the Trust, utilising basic customer service skills in order to maximise positive more »
