Incidents occurring within all technology towers across Internal, External and 3rd Party suppliers and will unite internal and external teams across Service Management, Technology Services Platform teams, Business Platform teams and Product teams to ensure suitable process automation is in place and that there is a collaborative and effective … Major Incident Management. The Sr. Manager, Global ITServiceDelivery Management will develop and embed processes throughout Technology Services that focus on delivering service excellence to our Brambles users, this will include the delivery of improved Incident Management and ServiceDelivery … carry out Service Improvement and undertake exercises that will improve levels of User satisfaction. Therefore, this is a key operational role in the Technology Services organisation and requires the ability to operate effectively under pressure and to demanding deadlines. Major/Key Accountabilities Provide ServiceDelivery and more »
My client is currently looking for an ITServiceDeliveryManager to work onsite in Northwood. Your role would be to manage a team of 5 Technical Support Engineers and oversee the operations of the ITService Desk. You will need to … helpdesk manager, help desk manager, service desk manager, ITServiceManager, ITServicesManager, ITManager, ICT Manager, Desktop Support Manager, helpdesk lead, help desk lead, service desk lead, ITService lead, IT Lead, ICT lead, Desktop Support lead, Edtech, Office 365, Windows Desktop, ITIL, Network Support, Established in Didsbury, Connexa Technology Ltd is becoming one more »
Corby, England, United Kingdom Hybrid / WFH Options
Chapman Tate Associates
Position: ServiceDeliveryManager Location: Corby (Hybrid) Salary: £48,000 - £60,000 About the Role: We are recruiting on behalf of a prominent charity seeking a dedicated ServiceDeliveryManager to join their … IT team. In this role, you will oversee a team of four, ensuring the efficient delivery of ITservices across the organization. Your expertise in ITIL and JIRA will be crucial in managing and improving service processes. Key Responsibilities: Lead and mentor a … working arrangement. Opportunity to contribute to a meaningful cause. Supportive and dynamic team environment. If you are passionate about delivering exceptional ITservices and want to be part of a charity making a difference, we would love to hear from you more »
Greater Bristol Area, United Kingdom Hybrid / WFH Options
Cognitive Group | Part of the Focus Cloud Group
ServiceDeliveryManager - ITIL Permanent Must be able to obtain SC Clearance Bristol - Hybrid working Contribute to the Incident Management, Service Request, and Escalation processes, ensuring high levels of performance in these processes, accurate reporting and establishing service improvement activities when required. Take ownership of major … incidents to ensure coordination of resolving parties, effective communication to stakeholders and post incident review. Monitor, control and support servicedelivery; ensuring systems, methodologies and procedures are in place and followed. Drive continuous service improvement within the account. Set an example of what great ServiceDelivery … the team and client to resolve issues. Collaboration and Partnering Skills Effectively manage team dynamics when working across disciplines and other boundaries Servicedelivery managers need to work well as part of a team, to take on tasks during busier periods to help colleagues, and to be of more »
with experience in infrastructure and operations to realize their own vision on managing and delivering projects for their group ITservices team. This is about bringing unique ideas to the table, not working to a specification. There is no better time for an ambitious Services … support to our client’s European offices, working closely with peers in their global offices as part of the larger IT Infrastructure Services & Operations function. Requirements · Proven experience within ITservicesdelivery or IT infrastructure ideally 10+ years · Experience within … IT Asset management, IT Security Operations, ITService desk, Software Support and Cloud Services · Experience within financial service or insurance is a plus · Experience in managing people and driving process and technology change in a dynamic operating environment · Must have right to work more »
Templeton and Partners are on the look for a Service Introduction DeliveryManager to join one of our clients with a large presence within the Telco space. Duration: 6months initial with extensions Location: London or Leeds Work Structure: Hybrid (2days in office) What you’ll do … As an experienced Service Introduction DeliveryManager within … our clients Group Service Management organisation, who will be responsible for the delivery of Operational and Support Readiness of new Products and Services across the business. Working as part of the GSM Transformation organisation, you will also contribute to Service Improvement initiatives and Operational Excellence across their more »
Birmingham, West Midlands (County), United Kingdom Hybrid / WFH Options
Xpertise Recruitment
ServiceDeliveryManager - IT Security - West Midlands (Hybrid) - £65k - £70k + Car Allowance + 15% bonus ServiceDelivery | Risk | Governance | Compliance | Cyber Essentials | PCI DSS | ISO27001 Salary: £65,000 - £70,000 Location: West Midlands (Hybrid) Are you an experienced ServiceDelivery professional, looking for a new challenge in your career? Do you have an excellent knowledge and passion for IT Security? Have you got experience of writing security policies and ensuring frameworks are adhered to? Do you have an excellent knowledge of Cyber Essentials, PCI DSS and … service improvement mindset and an ability to manage 3 rd party stakeholders. Key Responsibilities Take the lead on the company's UK Cyber Security Services, assuring critical operations Deliver advice and guidance to ensure the UK team is compliant with the group function Monitor compliance tools, reduce vulnerabilities and more »
Employment Type: Permanent
Salary: £65000 - £70000/annum Car Allowance & 15% Bonus