Role: ITServices & Product Manager Location: Islington Salary: £60,000 + Bonus Why are we all here? Well, the answer is simple. Our purpose is ‘Sharing the Joy of Italian Dining’ and we do this through our menu (our product), our service (our people) and … a friendly, supportive and inclusive environment where you can build genuine relationships… and, importantly, be yourself. What You'll Do: As ITServices and Product Manager you will be responsible for ensuring a working BAU environment for all systems from an IT perspective … support and BAU support documentation, with training for the IT 3rd Line Support Analyst and the separate 7-day One Call Shared Services helpdesk, with assistance from the IT 3rd Line Support Analyst where appropriate, and develop strong relationships with supplier contacts at all levels more »
london (islington), south east england, United Kingdom
Prezzo
Role: ITServices & Product Manager Location: Islington Salary: £60,000 + Bonus Why are we all here? Well, the answer is simple. Our purpose is ‘Sharing the Joy of Italian Dining’ and we do this through our menu (our product), our service (our people) and … a friendly, supportive and inclusive environment where you can build genuine relationships… and, importantly, be yourself. What You'll Do: As ITServices and Product Manager you will be responsible for ensuring a working BAU environment for all systems from an IT perspective … support and BAU support documentation, with training for the IT 3rd Line Support Analyst and the separate 7-day One Call Shared Services helpdesk, with assistance from the IT 3rd Line Support Analyst where appropriate, and develop strong relationships with supplier contacts at all levels more »
Sheffield, South Yorkshire, United Kingdom Hybrid / WFH Options
Adria Solutions Ltd
IT Technical ServicesManager – Sheffield Our Sheffield client seeks a skilled IT Technical ServicesManager to lead a UK-based team supporting a global multi-site environment. You will oversee service desk analysts and infrastructure engineers, ensuring high-quality technical … A deep understanding of ITIL, SLA management, vital networking, and Microsoft hybrid solutions is required. You will have a strong technical background in infrastructure services, proficient in networking, cloud computing, and managing ITIL service teams. Responsibilities: Define technical strategy aligned with the global IT vision. Manage ITIL … Hybrid working Flexible working 25 days + Birthday off Life Assurance Learning and development opportunities Interested? Please Click Apply Now! IT Technical ServicesManager – Sheffield more »
Business Development Manager - ITServices Do you have experience selling ITservices to the SME market? If the answer is yes, we want to talk to you! Sharp ITServices has an excellent new career opportunity based in London … as a Business Development Manager. Key Responsibilities As a Business Development Manager, you will be growing our list of clients, always on the lookout for new business opportunities while converting existing Sharp Business Systems clients to contracted IT support clients. This includes: Carrying out new business … appointments, offering the best IT support solutions for potential clients. Carrying out follow-ups, both face-to-face and remotely to finalise new client wins. Working with the marketing team to help implement new campaigns. Keeping all CRM systems up to date. Building and maintaining relationships with different more »
of your 25 days leave. The spec below The ITService Delivery Manager is responsible for overseeing the delivery of services provided by an external vendor to ensure that they meet or exceed contractual obligations, service level agreements (SLAs), and customer expectations. The SDM serves … relationship. The ITService Delivery Manager is responsible for the day to day service delivery of defined ITServices provided by both internal and external service providers. The ITService Delivery Manager looks after operational relationship with the service … including Change Enablement, Incident Management, IT Asset Management, Problem Management, Release Management. Responsibilities Work closely with service provider to ensure quality of services delivered and manage their CSIPs. Oversee the delivery of services by vendors to ensure they align with the company's standards and objectives more »
Employment Type: Permanent
Salary: £60000 - £65000/annum Excellent Benefits including bonus
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Nextech Group Limited
IT Technical ServicesManager - Up to £ 60 ,000 - Sheffield Position - ITManager Location - Sheffield Salary - Up to £60,000 Key Responsibilities - A well-established company operating in the Sheffield area want to invest in your future! They are seeking a strategic … leadership skills and a passion for technology. Take the next step in your career and apply now to become our IT Technical ServicesManager in Sheffield. About the role and key responsibilities - Seeking a high-skilled IT Senior professional to lead and mentor … a small IT Team across BAU and Infrastructure Support Delivering a high-quality technical service, whilst also managing the global IT Function Act as a liaison between IT and other departments, addressing their technology needs and requirements Oversee the day-to-day operations of more »
of your 25 days leave. The spec below The ITService Delivery Manager is responsible for overseeing the delivery of services provided by an external vendor to ensure that they meet or exceed contractual obligations, service level agreements (SLAs), and customer expectations. The SDM serves … relationship. The ITService Delivery Manager is responsible for the day to day service delivery of defined ITServices provided by both internal and external service providers. The ITService Delivery Manager looks after operational relationship with the service … including Change Enablement, Incident Management, IT Asset Management, Problem Management, Release Management. Responsibilities Work closely with service provider to ensure quality of services delivered and manage their CSIPs. Oversee the delivery of services by vendors to ensure they align with the company's standards and objectives more »
of your 25 days leave. The spec below The ITService Delivery Manager is responsible for overseeing the delivery of services provided by an external vendor to ensure that they meet or exceed contractual obligations, service level agreements (SLAs), and customer expectations. The SDM serves … relationship. The ITService Delivery Manager is responsible for the day to day service delivery of defined ITServices provided by both internal and external service providers. The ITService Delivery Manager looks after operational relationship with the service … including Change Enablement, Incident Management, IT Asset Management, Problem Management, Release Management. Responsibilities Work closely with service provider to ensure quality of services delivered and manage their CSIPs. Oversee the delivery of services by vendors to ensure they align with the company's standards and objectives more »
B2B Account Manager - ITServices and Electronics What: ITServices & Electronics B2B Sales Account Manager Where: Warrington Salary : £25,000 - £35,000 Basic Salary (£50,000 - £100,000+ OTE) Requirements : B2B Sales Experience, Hungry and Driven Personality, Interest in Technology … NHS, police forces and even football teams, with the plans to grow their clientele even further! They are looking for a sales account manager with excellent phone manner and relationship building skills. You need to be organised, energetic and work well within a diverse sales team. This company … strategy Requirements: Hungry, humble and driven personality Ample experience in Sales Account Management or Business Development You MAY have experience in office supplies, IT sales or telesales Experience in building up a base of customers and account manage them by adding to their portfolio of products from our more »
in healthcare and we are on an exciting mission to provide world-class healthcare to the people of the North West and to improve services, regionally, nationally and internationally. To realise our ambitions and transform exciting potential into impressive results, we need an excellent IT team. The … North West GLH is now seeking to recruit a Genomics ITServices Manager. Providing IT management for the North West GLH you will work closely with the NW GLH Bioinformatics and Informatics Lead and will be responsible for managing and developing the IT infrastructure supporting the services provided by the GLH. You will work closely with the laboratory to develop IT solutions to improve and automate services, developing close working relationships with teams across the GLH and central IT teams. Additionally, you will identify and more »
B2B Account Manager - ITServices and Electronics Considering making an application for this job Check all the details in this job description, and then click on Apply. What: ITServices & Electronics B2B Sales Account Manager Where: Warrington Salary more »
Role: Procurement Manager - Services contracts, IT , and Telco Location: Leeds, with 3 days in office Salary: c.£70,000 and excellent benefits package I'm working on behalf of a services based organisation, who are supporting the transformation and promotion of business in local … will be part of the process of further developing their efficiency. We are recruiting a Procurement Manager with a background in broad services/indirect spend categories such as facilities services, professional services, telco, or IT contracts . You will manage the tendering … and contract negotiation for a broad range of services and product. This is a growing and developing organisation and the role offers a great opportunity for you to be part of building and developing a function, and progressing your career by implementing new processes and delivering cost savings. Experience more »
endeavour and initiative and encourage teamwork and togetherness because collective experience and expertise is VIRTUS’ greatest strength. Job Summary As ITServiceManager at VIRTUS, you will be responsible for supporting and driving the IT Infrastructure Strategy. This involves ensuring efficient operation of VIRTUS … Risk, Incidents, and Changes, collaborating with teams across multiple sites to align IT solutions with VIRTUS’ business goals. ITServiceManager - Key Duties & Responsibilities Contribute to and implement the overall IT Strategy for VIRTUS Own and represent all aspects of the IT … with peers who are responsible for OT Understand and own all aspects of IT infrastructure that run the Data Centre (Network, Cloud services, Office systems and applications) Ensure that all IT hardware and systems always have appropriate support structure and lifecycle management Understand and own more »
endeavour and initiative and encourage teamwork and togetherness because collective experience and expertise is VIRTUS’ greatest strength. Job Summary As ITServiceManager at VIRTUS, you will be responsible for supporting and driving the IT Infrastructure Strategy. This involves ensuring efficient operation of VIRTUS … Risk, Incidents, and Changes, collaborating with teams across multiple sites to align IT solutions with VIRTUS’ business goals. ITServiceManager - Key Duties & Responsibilities Contribute to and implement the overall IT Strategy for VIRTUS Own and represent all aspects of the IT … with peers who are responsible for OT Understand and own all aspects of IT infrastructure that run the Data Centre (Network, Cloud services, Office systems and applications) Ensure that all IT hardware and systems always have appropriate support structure and lifecycle management Understand and own more »
Manchester, North West, United Kingdom Hybrid / WFH Options
Circle Group
ITServiceManager - Field Based/hybrid Key skills - ServiceManager, Account Manager, ITIL A brand-new role for an ITServiceManager/Account Manager. We are currently seeking a dynamic and customer-oriented ITServiceManager or an IT Account Manager to join a Manchester HQ based multi-site organisation. This role is field based, requiring travel throughout the UK. The ideal candidate will possess excellent people skills, stakeholder management capabilities, and the ability to coordinate … and ensure adherence to service standards. Adequate reporting and service standards are met. Drive continual service improvement across various areas. Constant review of IT costs in the business, understanding if there's opportunity to reduce or deliver increase value of service. Promote IT operations, embedding yourself more »
ITService Desk Manager Role: To manage and own the Service Desk function of the ITServices Division within the Company To ensure the performance of IT support services to customers within contractually agreed metrics Work with all departments, and … appropriate in order to deliver excellence in service levels Forward thinking strategic knowledge of ITIL processes, to streamline and ensure efficiency of the IT department Ability to demonstrate proven and great experience in delivering ITIL Service Desk Objectives in a service management capacity, against financial returns Amazing customer … and resolve to seek solutions wherever possible Proven excellent people team leadership and management skills Good overall understanding and broad knowledge of emerging IT systems and technologies Proven experience in Design, implementation, and improvement of ITIL v3 Service Delivery Desirable: ITIL Practitioner qualified accreditation ITIL-MP, ITIL Master more »
Sales Account Manager/Sales Executive IT Managed Services Solutions Monday to Friday – Hybrid – 1 day a week at HQ (Reading) Salary – up to £50,000 (DOE) + Uncapped OTE Excellent commission structure, personal development, fantastic working culture, ongoing training, endless development + Excellent Other … company benefits! Lucid Connect are working in exclusive partnership with a market leading IT Managed Services Provider to recruit this role due to expansion and ambitious growth plans. This represents an opportunity to join a well-established company who have an excellent team and very well recognisable … Service Desk and Managed Service solutions is absolutely essential, not just licences/hardware, someone who has a great understanding about the industry and services that are provided, and what is required by end organisations. Essential Skills and Experience Experience in a B2B sales roles who possesses excellent verbal more »
Incidents occurring within all technology towers across Internal, External and 3rd Party suppliers and will unite internal and external teams across Service Management, Technology Services Platform teams, Business Platform teams and Product teams to ensure suitable process automation is in place and that there is a collaborative and effective … Delivery and Major Incident Management. The Sr. Manager, Global ITService Delivery Management will develop and embed processes throughout Technology Services that focus on delivering service excellence to our Brambles users, this will include the delivery of improved Incident Management and Service Delivery processes (Proactive … carry out Service Improvement and undertake exercises that will improve levels of User satisfaction. Therefore, this is a key operational role in the Technology Services organisation and requires the ability to operate effectively under pressure and to demanding deadlines. Major/Key Accountabilities Provide Service Delivery and MI Management more »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
DVSA
The ITServiceManager (ITSM) reports to the Head of User Services and is accountable for the application of tools and techniques to define and validate solutions within the ITSM platform (Service Now) to ensure DVSAs requirements are aligned to its strategic objectives. The post … and Functional Leads to prioritise and respond to emerging requirements and support colleagues leading the departments deliverables. Job description Your key responsibilities: Promote ITService Management best practice across DVSA, keeping abreast of developments and trends such as emerging processes and standards for ITService Management … Now); understanding the ITSM processes well enough to envision the product. Regular engagement with suppliers in the development and monitoring of ITservices, working closely with the vendor management function. Maintains up to date industry knowledge of ITSM tooling and best practice. Communicate such information to colleagues more »
Birmingham, West Midlands (County), United Kingdom Hybrid / WFH Options
Xpertise Recruitment
Service Delivery Manager - IT Security - West Midlands (Hybrid) - £65k - £70k + Car Allowance + 15% bonus Service Delivery | Risk | Governance | Compliance | Cyber Essentials | PCI DSS | ISO27001 Salary: £65,000 - £70,000 Location: West Midlands (Hybrid) Are you an experienced Service Delivery professional, looking for a new … challenge in your career? Do you have an excellent knowledge and passion for IT Security? Have you got experience of writing security policies and ensuring frameworks are adhered to? Do you have an excellent knowledge of Cyber Essentials, PCI DSS and ISO27001? Interested in working for an innovative … service improvement mindset and an ability to manage 3 rd party stakeholders. Key Responsibilities Take the lead on the company's UK Cyber Security Services, assuring critical operations Deliver advice and guidance to ensure the UK team is compliant with the group function Monitor compliance tools, reduce vulnerabilities and more »
Employment Type: Permanent
Salary: £65000 - £70000/annum Car Allowance & 15% Bonus
of the global supply chain. Unlike many consultancies Squarcle is as equally dedicated to delivery as it is to design. The Technology Services department is responsible for providing expert Technology Services advice to clients that operate within a fast-moving global environment. The team is made … up of subject matter experts that work a manager/senior Services and provide evidence and insight to support the work of the broader department. Working together or independently each role will be expected to work, onsite and remotely, with our clients to help them resolve their … play a pivotal role in driving ITservice excellence and process improvement initiatives for our clients. Reporting to the Head of Technical Services whilst collaborating directly with clients, you will lead teams of consultants and analysts to deliver high-quality ITService Management (ITSM) solutions more »
ITService Request Manager 💰£40,000 - £45,000 + Benefits ⏰Permanent 🎯Wigan – on-site ITService Request Manager - Wigan - Permanent A technology solutions provider is seeking an experienced Service Request Manager. The business are undergoing internal investment and changes with this role … a strong customer base within the UK and Europe. As the client base grows there is a requirement for a dedicated and focussed ITService Request Manager. As the Service Desk Manager, you'll be responsible for overall management of the ITIL Service Desk, providing support more »
Letchworth Garden City, Hertfordshire, United Kingdom Hybrid / WFH Options
Big Red Recruitment Midlands Ltd
Job Title: ITServiceManager Location: Hybrid working with business requirement travel to Letchworth Package: Up to £80,000 We are seeking a dynamic and experienced ITServiceManager to join one of the UK's best-known and successful brands to … help shape and form their ITservice strategy. This opportunity would suit you if you wish to join an organisation who are low to medium maturity from a service perspective and you would enjoy the challenge of helping them mature their approach further. You will have the ability … would like to talk to you if: You have proven experience in ITservice management, with a focus on delivering high-quality services to internal stakeholders. You have strong leadership and management skills, with the ability to motivate and inspire a team. You have a proven ability more »
London, England, United Kingdom Hybrid / WFH Options
HireTalent - Diversity Staffing & Recruiting Firm
Title: ITService Delivery Manager Position Type: Full-Time Location: London W1U 8ED. Hybrid work model (3 days/week on-site initially). JOB DESCRIPTION: We are seeking a dynamic and experienced Service Delivery Manager to lead the service delivery and support desk … luxury skincare brand undergoing a significant digital transformation. This is an exciting opportunity to be at the forefront of a major revamp in IT support and service delivery for a prestigious and innovative brand in the luxury skincare industry. The candidate for this role should be technically proficient … with a strong background in IT support and service management, combined with project management skills and the ability to lead and inspire a team. KEY RESPONSIBILITIES: Lead the service delivery and support desk operations, ensuring high-quality IT support. Manage a revamp of the ITmore »