Do you want to work in an exciting and supportive environment? If you answered yes, then please read on! We are currently seeking an ITSupport Executive to join our team and help us tackle 1st and 2nd line technical issues, working for an internationally renowned manufacturer. As … an ITSupport Executive, you will be responsible for diagnosing and resolving technical issues, providing timely and effective solutions to ensure minimal downtime for our clients. You will have the opportunity to work with cutting-edge technology and collaborate with a talented team of IT professionals. Key … responsibilities include: Providing first and second line technical support for hardware, software, and network issues. Troubleshooting and resolving technical problems in a timely manner. Escalating complex issues to the appropriate teams for further investigation. Documenting support procedures and maintaining accurate records of all support activities. To be more »
Bradford, Bierley, West Yorkshire, United Kingdom Hybrid / WFH Options
CV Screen Ltd
CV Screen is recruiting for a ITSupportEngineer to join a tech solutions company based in Bradford. You will join an established and successful business where there is ample opportunity for training and progression. ROLE RESPONSIBILITIES Monitor, review and resolve technical support tickets and calls … escalated to 3rd parties – both internally and externally Liaise with presales to offer advice and solutions to customer issues Occasional client site visits to support project work and deliver technical resolutions Provide support to junior team members REQUIREMENTS Microsoft 365 Product suite Microsoft Azure cloud services Knowledge of more »
Our wonderful client based in Weybridge are looking for an ITSupportEngineer to join their team. This role would be responsible for providing technical support, main point of contact for technical queries and responsible for system maintenance. If you have experience in Computer Network and … resolve technical issues and excellent communication skills then this role would be for you. The role of Insight Executive/Analyst involves: Provide technical support for employees and clients Main point of contact for technical queries Operating security systems Responsible for system maintenance Providing security support and checks … Executive/Analyst will: Experience in Computer Network and Communication MS Windows skills Ability to logically resolve technical issues Excellent communication skills Knowledge of IT infrastructure Great customer focused skills Experience working in customer support Speak, writing and reading in Korean Please apply for more information on this more »
Wisbech, Cambridgeshire, East Anglia, United Kingdom
JOSKOS SOLUTIONS LIMITED
Are you a driven, ambitious and professional ITSupportEngineer that is looking for growth, rewards to match and to join a company that makes a big difference to the lives of learners? Joskos Solutions is the ICT partner that schools can trust, delivering outstanding service and … support whilst keeping education at the heart of what we do. Our vision is to become the UKs most trusted provider of ICT support and Infrastructure Services to schools and other educational organisations - a provider of outstanding service at every level, delivering award-winning service that are used … always combining service and relationship longevity into the solutions and service that we take pride in delivering. Key Job Responsibilities Providing 2nd Line Technical Support to education sector customers Ensuring continuity, efficiency and enhancing ICT networks Management and maintenance of client network environments Build key relationships with key technical more »
Are you looking for a new exciting opportunity working as an ITSupportEngineer for a successful Service Provider based in Bristol? This can be a hybrid opportunity with an alternating shift pattern including an afternoon shift. Main Duties of the Role Provide 2nd Line Supportmore »
Job Title: ITSupportEngineer Industry: Advertising Job Type: Permanent Salary: £40,000 - £45,000 Location: City of London (Hybrid) Role: Providing 1st and 2nd line support. Collaborate with help desk team to resolve support tickets. To escalate and work with third parties to appropriately resolve … issues. Conduct audits and make recommendations regarding the customer's IT environment. Manage and support Office 365, Google Suite, Slack, Adobe, JAMF, Intune and other services. Maintain data security within the wider business to ensure the company’s data is backed up and stored securely. Provide BAU Support which includes laptop builds, printers and mobile phone support. Resolve technical issues. Assist other support team members. Support in the preparation of technical documents and proposals. Skills At least 4 years’ experience in a similar IT role Excellent verbal and written communication skills. Excellent customer service more »
in-class imaging, high reliability, and operator satisfaction, to help customers find threats and contraband with ease and confidence. Role overview As an I.T SupportEngineer your job will be to diagnose and remediate I.T Issues, build, configure, and qualify IT solutions that address each customer's … on our cargo scanning systems. The primary function of this position is to act as the main point of contact for all Cargo service IT related queries. The scope of this position includes hardware, network, software configuration, documentation releases, and relevant software releases, in support of the ongoing … health and maintenance of all product offerings. The candidate will work alongside the Cargo Engineering Software Team, Cargo product support engineers, Cyber Security and Cargo service business development teams. Responsibilities: Operations – IT Systems Support: Address IT system-related and/or computer hardware-related sustaining issues more »
2nd Line ITEngineer - Lancing - £32,000 - Unbelievable Benefits! Role: IT Helpdesk Engineer Areas: Lancing Salary: £25,000 - £32,000 - Unbelievable Training! I am working on an exciting new opportunity with my client. We are looking for a keen and driven engineer to join the … world-class team and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential IT recruitment company. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy. more »
2nd Line ITEngineer - Lancing - £32,000 - Unbelievable Benefits! Role: IT Helpdesk Engineer Areas: Lancing Salary: £25,000 - £32,000 - Unbelievable Training! I am working on an exciting new opportunity with my client. We are looking for a keen and driven engineer to join the … world-class team and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential IT recruitment company. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy. AMRT1_UKTJ ... more »
Have you recently completed an IT degree/qualification and looking for your first career within the IT industry? We are looking in Southend- on- Sea for someone to do ITsupport alongside a UK based team. Ideally you will have some relevant experience besides your … IT qualification. The role will include;- Desk setups, machine replacements, moves and changes Support all users alongside the UK IT team Southend site local IT support. Help maintain core system uptimes. Company asset administration. IT system and asset reports. Respond to support calls within more »
Chester, Cheshire West and Chester, Cheshire, United Kingdom
Marstep Resourcing Solutions
/future technologies to help the Company, customers, themselves and their team. Be able to take ownership of a task or project to see it through to completion and to exceed expectations whenever possible. To be self-motivated and a contributing member of the team. Have a flair for … to a customer’s satisfaction and meet Service Level Agreements where necessary. Good time management. Full UK driving licence. Ability to work under pressure. SupportEngineer Due to continued expansion, they are looking for experienced IT engineers to join their Support Team, providing support both … duties will include: To troubleshoot and resolve customer issues and questions, whilst maintaining an accurate task record in our helpdesk system Proactively help resolve support tickets as required To participate in infrastructure installation, hardware refresh and other projects as occasion demands Installation of new equipment and software at customer more »
Employment Type: Permanent
Salary: £28000 - £40000/annum + Benefits + Career Growth
Cambridgeshire, England, United Kingdom Hybrid / WFH Options
Xpertise Recruitment
3rd Line SupportEngineer – Hybrid (Cambridgeshire) – £35k + £8k on call 3rd Line Support | Networks | LAN/WAN | VMware | Veeam | SQL | HPE Salary: £35,000 + £8,000 on call allowance Location: Hybrid (Cambridgeshire) Are you a 3rd Line Support professional, looking for a new challenge … infrastructure and networks? Have you previously worked with VMware? Interested in working for a global company who invest in the latest technologies and will support the development of your career? If so, I have a fantastic opportunity for you! I’m looking to speak with individuals who are experienced … to overseeing the existing infrastructure and networks, there will be the opportunity to recommend improvements and enhancements. Key Responsibilities Provide daily network and infrastructure support and analyse system requirements Analyse existing infrastructure and make recommendations for improvements Resolve technical problems to meet business requirements Investigate service, system and process more »
My client is a leading manufacturing business looking to expand their Infrastructure Support team, providing 2nd line ITSupport to Windows Desktop and associated applications. You will be 2nd line support on Servers and Application Services as well as providing escalation point for 1st Line Supportmore »
Role: Senior Technical Support Location: Cheshire/Crewe Salary: £35,000 - £40,000 Industry: Managed Services Benefits: 28 days Holiday, car allowance and pension Are you ready to elevate your career in ITsupport? We're on the lookout for a Senior Technical Support champion to … revel in the convenience of free parking. * Embrace a generous 28 days of annual leave to recharge and explore. Your Responsibilities: * Collaborate with and support our dynamic team, fostering a culture of success. * Harness your expertise to diagnose and resolve software and hardware issues, whether through remote networking or … client site visits. * Deliver top-tier customer care, ensuring efficient problem resolution and maintaining clear communication with clients. * Provide 1st and 2nd line helpdesk support across various technical domains, including hardware, software, audio-visual, and telephone equipment. * Embrace flexibility by tackling additional duties as needed, rising to meet evolving more »
Employment Type: Permanent
Salary: £35000 - £40000/annum 28 days Holiday, car allowance and p
Job Title: ITSupportEngineer Location : London (Piccadilly) Onsite Salary: Up to £70,000 Total Compensation + company benefits Do you want to work for a global investment management organisation? Are you passionate about technology and providing high level support to clients, ensuring smooth operations within … an infrastructure team? Responsibilities: Offer support to the firm’s employees, addressing their needs promptly and efficiently. Execute basic administrative duties, such as creating and managing accounts within a Microsoft Active Directory environment. Aid investment team members with trading applications, ensuring they have the necessary tools for success. Efficiently more »
Second Line SupportEngineer (Tier 2) Salary is dependent on experience (£26,000 - £31,000) Office based work - Plymouth Strong experience across 2nd Line Service Desk Support Full right to work in UK - Must hold a UK Driving License If you are a 2nd Line SupportEngineer, working in a Managed Service (MSP) environment, or looking to land into this space, then this role is for you! What you will be doing You will be joining a UK leading MSP, looking to add value to their ever growing and fast paced Service Desk team … as a Tier 2 (2nd Line) Support Engineer. This is a progressive opportunity, with plenty on-site and external training, to help you develop through your work and look at progression into 3rd line capabilities. You will be expected to hit the ground running, and showcase a strong yet more »
We are Tela Technology Tela Technology are one of the UK’s largest independently owned communication solutions providers, with three individually operating divisions; Tela IT, Mobile Telephony and Unified Communications. We partner with globally recognised brands such as Microsoft, Vodafone, Gamma, Samsung and Google. Our customer-first approach is … ensuring we deliver products and services which will provide genuine benefit to their business and people, in addition to offering superior customer care. Tela IT is growing - we have achieved a lot in a small period of time, our most recent achievement was winning Infinigate's ‘Modern Workplace Partner … of the Year’ award for 2023, and more recently having won ‘Most Influential Partner of the Year’ at the 2024 IT Governance Channel Awards. Role : We have created a new role to strengthen our ITSupport team, which requires a professional, likeable and thorough 2nd Line Technician more »
Newark on Trent, Nottinghamshire, United Kingdom Hybrid / WFH Options
EMBS Engineering
I'm excited to outline this fantastic opportunity for a 2nd Line Tech Support Engineer. Our client is seeking a versatile, communication-savvy professional to operate at various depot locations as part of their IT team, providing onsite and remote support and maintenance of software, hardware, and … the company intranet. Help deliver a reliable and efficient service for IT users in this engaging role! Join one of Nottingham's leading employers catering to thousands of users, where you'll be a vital part of the journey to migrate all desktop/server technology into the Azure … chance to be part of an exhilarating transformation, accelerate your learning curve, and contribute to the team's groundbreaking achievements. Role & Skills: - Provide technical support and maintenance of desktop, mobile devices, peripherals, and software to deliver exceptional service to our client's IT users. - Organise the configuration, delivery more »
Croydon, Greater London, United Kingdom Hybrid / WFH Options
Keyman Personnel
Shine as a tech onboarding pro, setting up new employees' workstations and ensuring a seamless transition into their roles. Maintain a secure and efficient IT environment, safeguarding our data and ensuring smooth system operations. Embark on an exhilarating journey into the world of blockchain! This role provides a unique … opportunity to gain hands-on experience in this revolutionary industry. Collaborate closely with the IT team to optimize processes and enhance efficiency. Leverage your expertise in administering cloud-based solutions such as Google Workspace, Atlassian products (Jira, Confluence, etc.), Okta, Jamf, and Slack. You're a Great Fit If … hardware, operating systems, and software applications. Navigate networks with ease, boasting a solid grasp of networking concepts and protocols. Prioritize security and adhere to IT security best practices. Excel in problem-solving, with a talent for diagnosing and resolving technical issues. Communicate clearly and effectively, both verbally and in more »
Ipswich, Suffolk, United Kingdom Hybrid / WFH Options
Focus Resourcing
vehicle essential for this role This is a home based role where you twill report in to the service desk manager of a successful IT managed service provider. You will take responsibility for schools in Ipswich, Hadley and Sudbury, therefore you must be in commutable distance of these areas. … You will travel to school sites on a daily basis to delivery IT solutions and to conduct IT health checks. Mileage will be paid. Overall, you will support the schools with 1st, 2nd, and 3rd Line support so we are seeking an experienced Service Desk Engineer with experience of the educational environment. Your role as Service Desk Engineer: Manage and assist with Schools visits and IT service tickets. Independently resolve tickets and support other engineers ticket work. Write high quality procedures and client communication. Manage project tickets - including planning, monitoring and completion. more »
Ipswich, Suffolk, East Anglia, United Kingdom Hybrid / WFH Options
Focus Resourcing Group
vehicle essential for this role This is a home based role where you will report in to the service desk manager of a successful IT managed service provider. You will take responsibility for schools in Ipswich, Hadley and Sudbury, therefore you must be in commutable distance of these areas. … You will travel to school sites on a daily basis to delivery IT solutions and to conduct IT health checks. Mileage will be paid. Overall, you will support the schools with 1st, 2nd, and 3rd Line support so we are seeking an experienced Service Desk Engineer with experience of the educational environment. Your role as Service Desk Engineer: Manage and assist with Schools visits and IT service tickets. Independently resolve tickets and support other engineers ticket work. Write high quality procedures and client communication. Manage project tickets - including planning, monitoring and completion. more »
Sudbury, Suffolk, United Kingdom Hybrid / WFH Options
Focus Resourcing
is essential for this role This is a home based role where you twill report in to the service desk manager of a successful IT managed service provider. You will take responsibility for schools in Ipswich, Hadley and Sudbury, therefore you must be in commutable distance of these areas. … You will travel to school sites on a daily basis to delivery IT solutions and to conduct IT health checks. Mileage will be paid. Overall, you will support the schools with 1st, 2nd, and 3rd Line support so we are seeking an experienced Service Desk Engineer with experience of the educational environment. Your role as Service Desk Engineer: Manage and assist with Schools visits and IT service tickets. Independently resolve tickets and support other engineers ticket work. Write high quality procedures and client communication. Manage project tickets - including planning, monitoring and completion. more »
are working with a long-established and successful AV Systems Integrator based on the South Coast. Due to an increasing workload in their busy IT department, they are now recruiting for an AV/IT Helpdesk Support Engineer. Within this role, you will be reporting to the … Team Lead and providing support for all of the IT/AV systems within the companies clients. You will be supporting all team members, providing desktop hardware, mobile and software device troubleshooting, with a high level of customer service included. The roles and responsibilities include: The monitoring of … Assessing issues in timely manor, and taking the necessary steps to help resolve, and if unresolved, escalate and refer these issues to Level 2 support level team members. Be prepared to also be able to deal with any remote issues the IT/AV systems have. Qualifications and more »
Graduate Technical Engineer - South East England, £37-38k - Clients are a very smart, Intelligent company working on Next Level Technologies, Software and Applications. AI, Machine Learning, NLP, IoT, IT Security, Contact Centre applications, SaaS, Cloud, and much more. Graduate Technical Consultant,The role will lead into a … Physics, Natural Science, Electronic Engineering Graduate, who want to work with awesome Technologies such as, AI, Machine2Machine Learning, Cloud Applications, Unified Communications, Software Solutions IT Security, and Project applications, the list goes on, 2:1 or above with A Levels A-B Grades or BTEC at Distinction Level. Smart more »
fields, in an environment where entrepreneurial and solution-oriented thinking is the norm. While this position will see you covering all levels of reactive support over the helpdesk, a forward-thinking approach to proactive implementations, upgrades and automation is encouraged to improve the user experience. You will be working more »