ITSupportManager - Cheshire - £40K My Client, an MSP based in Cheshire are looking for an ITSupportManager to join their technical team. About the role Oversee a dynamic technical support/Helpdesk department within an MSP. Serve as the primary escalation … training, and support. This role combines technical proficiency with managerial responsibilities, including conducting employee appraisals, managing recruitment, overseeing SLAs, and coordinating 24/7 support schedules. Benefits Expensed Mileage Workplace Pension Free Parking 28 Days Annual Leave Main duties Offer both proactive and reactive technical support to our … customer base Maintain continuous coverage of the technical desk, including 24/7 support, by coordinating with technical teams. Act as the primary point of technical escalation for the support team. Take ownership of all technical issues within Amita, ensuring they are resolved within service level agreements. Organize more »
Job Description We are currently seeking a Senior ITSupport Manager. In this role, you will perform support for our employee population, analyze our current systems and assets, recommend and implement solutions and upgrades, and provide training. Our ideal candidate has extensive knowledge of network maintenance, experience … to keep us on the cutting edge. From day one, you'll have an immediate impact on the day-to-day efficiency of our IT operations, and an ongoing impact on our overall growth. Objectives of this Role •Lead large IT projects, including the design and deployment of … new IT systems and services •Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware •Own projects, solutions, and key responsibilities within a larger business initiative •Handle business-critical IT tasks and systems administration •Research and evaluate emerging technologies more »
Sheffield, South Yorkshire, United Kingdom Hybrid / WFH Options
Akkodis
to stay for a long time, in no small part because of the culture and industry they're working in....Then this is the ideal IT Management role for you! This is a newly created role within the business and I'm looking for a seasoned ITManager … firm, for instance, but you'll still be part of a forward-thinking environment which continually invests in technology. I'm looking for an ITManager who knows exactly how to motivate, inspire and get the very best out of their people. This is a brand new role … supporting all flavours of Linux, Windows, PC, Mac, Networking (Palo Alto), Configuration Management, Microsoft Teams and Voice. Your team are responsible for product-based support for various market leading enterprise applications that are utilised globally! Your team consists of 9 incredibly talented and capable Engineers (spanning the US and more »
fields, in an environment where entrepreneurial and solution-oriented thinking is the norm. While this position will see you covering all levels of reactive support over the helpdesk, a forward-thinking approach to proactive implementations, upgrades and automation is encouraged to improve the user experience. You will be working more »