Senior ITSupportSpecialist/IT Senior User SupportSpecialist A fantastic opportunity has arisen for a Senior ITSupportSpecialist/IT Senior User SupportSpecialist to join our London based global law firm on a permanent … basis. Senior ITSupportSpecialist/IT Senior User SupportSpecialist Responsibilities and Duties: Primarily the team will provide remote support to colleagues globally, however there will be desk side or meeting room support required on premise. The team will need to … work together to ensure that where possible the support hotline always has coverage. All requests for support must be logged in our ITSM (ServiceNow) accurately whether they have been received by phone, email, text, chat, or in person. Make certain that all tickets are acknowledged and responded to more »
Senior ITSupportSpecialist/IT Senior User SupportSpecialist A fantastic opportunity has arisen for a Senior ITSupportSpecialist/IT Senior User SupportSpecialist to join our London based global law firm on a permanent … basis. Senior ITSupportSpecialist/IT Senior User SupportSpecialist Responsibilities and Duties: Primarily the team will provide remote support to colleagues globally, however there will be desk side or meeting room support required on premise. The team will need to … work together to ensure that where possible the support hotline always has coverage. All requests for support must be logged in our ITSM (ServiceNow) accurately whether they have been received by phone, email, text, chat, or in person. Make certain that all tickets are acknowledged and responded to more »
Eccles, Greater Manchester, England Hybrid / WFH Options
BluetownOnline Ltd
Job Title: Tier 1 SupportSpecialist Location: Eccles, Greater Manchester Salary: Competitive Job Type: Permanent, Full Time Start Date: ASAP An exciting opportunity has arisen to join us as an ITSupportSpecialist - Tier 1. Netteam tX is a comprehensive IT Managed Service Provider … refining our skills and knowledge, collectively as a team as well as individually. We actively encourage creativity and innovation, and we strongly believe that it is our people that make us great. We have Offices in Manchester & Newbury (Berkshire) as well as a team of field engineers working out … of London and Scotland. We work with a diverse range business, and we have a specialist knowledge of the Hospitality sector. About the role: We are looking for an ambitious ITSupportSpecialist - Tier 1, Apprentice, to join our Helpdesk Team, working from our Eccles office. more »
staines, south east england, United Kingdom Hybrid / WFH Options
The People Network
ITSupportSpecialist A boutique consulting firm are on the lookout for a proactive and enthusiastic ITSupportSpecialist to join their newly formed ITSupport function. With two UK offices in Staines and London, you will be splitting your time across … both locations, supporting users with their desktops/laptops as well as a variety of other applications and security issues. In this varied support role, you will help manage and run the day-to-day IT operations for the global business. This is an employee facing role so … manage relationships to ensure the effective resolution of issues. The right candidate will have/be: Minimum of 1-2 years commercial experience in ITSupport/1st Line/2nd Line Support role Good experience of working in a Microsoft environment support M365 Exposure to more »
ITSupportSpecialist Joining a global organisation, you will be a member of an international team located at their St Albans office. Your main task will be to support the IT users on-site, but you will also liaise with employees and the IT … to their Manchester and Scotland offices (2 night stay twice a month which can be shared with the ICT Manager). Duties for the ITSupportSpecialist: 1st and 2nd level support within Standard Applications (M365, Adobe and SAP B1/FSM) Joiner/Mover/… Leaver handling with ServiceNow Software provisioning (SCCM) Client hardware (desktop, laptop, tablet, barcode scanner) & Peripherals (printer, scanner, copier, fax) - installation, maintenance & provisioning- VoIP Network support (LAN) and monitoring of WAN and server Mobile devices (Android & IOS) Introduction & training Asset & Licence Management Team member of projects Local contact for Platform more »
ITSupportSpecialist - VIP Akkodis are currently working in partnership with a global market leading client to recruit a number of ITSupport Specialists with experience supporting VIP and C-Level customers. You will be joining a team with a genuine passion for technology and … providing high level customer support. The Role As an ITSupportSpecialist, you will be responsible for technology incidents and requests which are raised, ensuring that they are resolved, or appropriately escalated and managed to resolution, You will also proactively maintain, assess suitability and suggest improvements of … all hardware and software. The Responsibilities Diagnose and find solutions for all hardware and software issues. Identify and anticipate technology opportunities and impacts. Support workplace issues and requests, including building, audio and visual management. Set up and configure consumer technology (IOT). Provide an on-call service. Escalate to more »
ITSupportSpecialist - VIP Akkodis are currently working in partnership with a global market leading client to recruit a number of ITSupport Specialists with experience supporting VIP and C-Level customers. You will be joining a team with a genuine passion for technology and … providing high level customer support. The Role As an ITSupportSpecialist, you will be responsible for technology incidents and requests which are raised, ensuring that they are resolved, or appropriately escalated and managed to resolution, You will also proactively maintain, assess suitability and suggest improvements of … all hardware and software. The Responsibilities Diagnose and find solutions for all hardware and software issues. Identify and anticipate technology opportunities and impacts. Support workplace issues and requests, including building, audio and visual management. Set up and configure consumer technology (IOT). Provide an on-call service. Escalate to more »
pride ourselves on our technical acumen, our collaborative problem-solving ability, and the warm professionalism of our teams. Mission We are hiring an experienced ITSupportSpecialist to help scale and optimize our business processes, work with users globally to improve productivity, and provide in-person service … at our offices by resolving all technical issues. You will be a key member of the ITSupport team and ensure the best possible user experience is being provided in every single interaction. You will provide exceptional customer service in your interactions through tickets, email, and Slack pings. … analysis, setting the bar for providing capabilities to facilitate exceptional customer interactions through tickets, systems, AV, and other mediums of engagement. Outcomes: ● You will support our core platforms - user support, ticketing, procurement, and provisioning. ● You will take ownership of customer issues escalations as a member of the ITmore »
pride ourselves on our technical acumen, our collaborative problem-solving ability, and the warm professionalism of our teams. Mission We are hiring an experienced ITSupportSpecialist to help scale and optimize our business processes, work with users globally to improve productivity, and provide in-person service … at our offices by resolving all technical issues. You will be a key member of the ITSupport team and ensure the best possible user experience is being provided in every single interaction. You will provide exceptional customer service in your interactions through tickets, email, and Slack pings. … analysis, setting the bar for providing capabilities to facilitate exceptional customer interactions through tickets, systems, AV, and other mediums of engagement. Outcomes: ● You will support our core platforms - user support, ticketing, procurement, and provisioning. ● You will take ownership of customer issues escalations as a member of the ITmore »
Uxbridge, England, United Kingdom Hybrid / WFH Options
Rise Technical
Graduate Technical SupportSpecialist Uxbridge, London £25000-£28000 + Full Training + Pension + Holiday Exciting opportunity for a motivated individual who is looking to kick start their IT Career within an established company offering superb progression opportunities. In this position, you will provide valuable technical support to support with business operations. This company is a leading supplier within the machinery manufacturing industry. They are passionate about creating innovative and trustworthy products for factory automation processes. In this role, you will provide hands on technical support, including being the first point of contact for … all IT issues that arise, supporting IT issues across the UK offices, installing and maintaining software and hardware, and staying up to date with the ticketing system. This is a collaborative role within a friendly environment with a clear route for you to take ownership and progress within more »
london (uxbridge), south east england, United Kingdom Hybrid / WFH Options
Rise Technical
Graduate Technical SupportSpecialist Uxbridge, London £25000-£28000 + Full Training + Pension + Holiday Exciting opportunity for a motivated individual who is looking to kick start their IT Career within an established company offering superb progression opportunities. In this position, you will provide valuable technical support to support with business operations. This company is a leading supplier within the machinery manufacturing industry. They are passionate about creating innovative and trustworthy products for factory automation processes. In this role, you will provide hands on technical support, including being the first point of contact for … all IT issues that arise, supporting IT issues across the UK offices, installing and maintaining software and hardware, and staying up to date with the ticketing system. This is a collaborative role within a friendly environment with a clear route for you to take ownership and progress within more »
We are currently recruiting for a Service Desk SupportSpecialist working within a rapidly expanding Audio-Visual company based in Maidenhead. Our ideal candidate will havestrong ITsupport experience, training will be offered to cover the AV element of the role. IT certifications would be … beneficial. This role is office-based. Service Desk SupportSpecialist Brief Overview of Role: Responsible for inbound fault ticketing and the direction of the helpdesk function for Audio Visual equipment for various job sites Oversees internal IT systems and assets, and assists with upgrades and fixes. Preparation … accessories ahead of project installation to ensure all required items are configured correctly. 80% Accountabilities Include: Knowledge & Key Skills Deployment and management of company IT hardware & software. Call logging/ticketing/1st and 2nd line support within their SLA. Supporting and troubleshooting a wide variety of AV more »
about how the data we own can be used to drive better decision making and competitive advantage. We have an excellent opportunity for an IT Application SupportSpecialist at our head offices, Cowick Hall in East Yorkshire. As a key role within the Group Applications team, the … Application SupportSpecialist is responsible for the technical and end user support of the Group Forecast & Replenishment Planning software (Logility/Voyager). You will also ensure that global sites are supported with best practices via support, monitoring, and training. You will get to work with … software such as QLIK dashboards and will work within the global SAP team, aligning changes and improvements with the Supply Chain team and wider IT & business teams. Benefits Package: The successful candidate will receive a competitive benefits package including: Defined benefit pension scheme with death in service benefit more »
Shrewsbury, Shropshire, West Midlands, United Kingdom
In Technology Group Limited
Job Role: IT Application SupportSpecialist Location: Shrewsbury Salary: Up to £30k My client are a huge Law Firm who are continuing to invest in its IT for consistent, high-quality systems and services. The Legal Applications Specialist provides expert support on key business … addressing incidents promptly. * Collaborate with stakeholders to meet evolving application needs. * Provide training on legal applications and improve practices. * Document applications and comply with IT management processes. * Stay updated on technical developments and maintain service quality. * Ensure data protection compliance and maintain information security. * Act as an ambassador for … IT Service, fostering positive relationships. * Provide support within the department as needed. Technical requirements: * ITIL Foundation * Microsoft Office applications * Windows Server/Exchange * VMware * Citrix * Active Directory, * DNS, DHCP, TCP/IP Desireable skills : Legal applications : * Practice Evolve * IManage * Intapp * Laserforms * Bighand * Zylpha * Litera Excellent interpersonal communication skills more »
east grinstead, south east england, United Kingdom
TalentHawk
1st Line Support Professional - East Grinstead - Permanent - £25-30k per annum Do you thrive in a fast-paced environment and enjoy helping others? Are you a tech whiz with a knack for problem-solving? Then we want to hear from you! We are seeking a motivated and customer … focused 1st Line Support Professional to join our clients growing team in East Grinstead. In this role, you will be the first point of contact for internal and external clients, providing technical support and troubleshooting a wide range of IT issues. What you'll do: Respond to … inquiries via phone, email, and in-person support Troubleshoot common IT problems related to hardware, software, and network connectivity Provide clear and concise explanations to clients with varying levels of technical knowledge Maintain a positive and professional demeanor at all times Contribute to the continuous improvement of our more »
will require an extensive 2nd/3rd line skill set with patching experience and will play a crucial role in maintaining and enhancing our IT infrastructure, ensuring optimal performance and reliability, helping client grow into a first-class operational hub serving the defence and security industry. As 24x7 operations … phased approach to supporting our services and helping us create our 24x7 function. The candidate will join a working day shift moving into weekend support onto a full 24x7 rota; the established rota will run as a 12-hour shift, working 4 days on 4 days off. Role Responsibilities … will be required as we move to round-the-clock operations later in the year. Education And Experience Requirements As the 24/7 Support Engineer you will have: The successful Engineer will need to possess 3 years' experience within ITSupport, ideally covering 2nd line and more »