organisations as typified by desegregated supply chains. Combination of agile and waterfall project delivery methods, exposure to GDS standard for service design and delivery. ITIL 3/4 experience beyond foundational level, with at least 5 years performing this role and exposure across a number of different projects in both more »
within an MSP environment. - Experience in ServiceNow and Sage platforms, with the ability to architect solutions utilizing these systems and others. - Strong understanding of ITIL framework and IT service management principles. - Excellent communication and interpersonal skills, with the ability to interact effectively with clients, vendors and internal teams. more »
Birmingham, England, United Kingdom Hybrid / WFH Options
InterQuest Group
excellent customer communication and relationship building skills, with the ability to liaise at non-technical and technical level. Experience of a Service Management Framework (ITIL) would be advantageous but not essential. An inquisitive mind-set and a desire to learn. more »
Bristol, England, United Kingdom Hybrid / WFH Options
MSI Reproductive Choices
services to our clients. Analytically minded, forward thinking and professional. Working knowledge of database systems. Desirable Knowledge of GDPR and PCI compliance. Understanding of ITIL v3/4. Familiarity with Prince2 or Agile project frameworks more »
Process re-design, optimisation and lean practices Delivery Management and Business Analysis IT Operations Requirement’s elicitation Value stream mapping IT Service Management and ITIL Product Ownership and Management Product Centric operating models Benefits: Base Salary: £55,000 - £85,000 (DoE) Discretionary Bonus DV Bonus Flex Fund: £5,000 Health more »
Salford, England, United Kingdom Hybrid / WFH Options
Talent
Meraki - administration of routers, switches, servers etc. (2019) - MS Azure (cloud migration projects) A role like this would suit someone outgoing, who can understand ITIL principles, explain changes and processes to the wider business, offering a really valuable service and personality from day one. It's an exciting time for more »
Knowledge of the latest IT technologies that can be integrated to deliver a world-class IT Infrastructure. Understanding of modern architecture design, based on ITIL principles. Project Management IT governance processes. What you'll get in return Salary - £37,336.00 - £40,221.00 Significant employer contribution to the Local Government Pension more »
a similar role. Extensive Google suite expertise. Strong knowledge of MS 365 Office suite. Proficiency in troubleshooting hardware, software, and network issues. Familiarity with ITIL best practices is a plus. Excellent communication and interpersonal skills. Ability to work independently and collaboratively in a fast-paced environment. Familiar with OneDrive and more »
High Wycombe, England, United Kingdom Hybrid / WFH Options
BlueGate Consulting
POS or retail payment solutions is essential, as is the ability to work under pressure and coordinate complex problem-solving efforts. Familiarity with the ITIL framework is advantageous. Key skills include strong proactive customer service, excellent communication, the ability to work with diverse teams and customers, and a knack for more »
City Of Bristol, England, United Kingdom Hybrid / WFH Options
Amdaris
which the service is defined, managed, tested, and delivered. Develops services in line with business strategy as defined by the Enterprise Architecture Framework and ITIL principles. Translating business visions, goals, objectives, and high-level requirements into Service Architectures Developing service strategy and designs, within the context of dynamic, agile, rapidly more »
s Degree: Business or Technology related BA/BS • Dynamics 365 F&O or AX certifications • Software development and/or PM methodology (PMI, ITIL, Prince2) • Clear and concise oral and written communication skills • Ability to lead people, teams and projects • Understanding of aspects of business management and strategic evaluation more »
and motivated individual to join our implementation team, actively participating in the green-field deployment of the platform. This initiative involves the utilisation of ITIL b... more »
management. Key Experience Needed: IT Incident Management Incident resolution Document Creation Process Improvement Stakeholder Management/Customer Service Advantageous (but not essential) experience includes: ITIL or similar Continuous Improvement (CI) Please note, for this role you will be required on-site 3 days per week, and you must have access more »
IT related issues, to ensure that all incidents and requests follow processes and are logged in the ITSM tool. Have very good understanding of ITIL Processes, Process knowledge of Incident/Request/change/problem. You will have to minimize the impact of IT incidents by resolving first time more »
is crucial - this includes all elements of managing and motivating technical teams. Significant experience of project management in a technical management role. ITIL (InformationTechnologyInfrastructureLibrary) certification. Experience with vendor negotiations and stakeholder communication is essential. Must have a solid understanding of the IT technologies in use and be more »
Experience of leading a team of analytical professionals in Telecommunications environment and driving Service Performance improvements through tangible insights. Certified in balanced scorecard professional ITIL Expert Qualification. more »
or property development sector. Education: Bachelor’s degree in informationtechnology, Computer Science, or a related field. Advanced degrees and relevant certifications (e.g., CIO, ITIL, CISSP) are highly desirable. Skills: Strong strategic planning, leadership, and project management skills. Proficiency in enterprise IT systems and infrastructure. Knowledge: In-depth understanding of more »
Birmingham, England, United Kingdom Hybrid / WFH Options
James Andrews Technology
technical background in IT, covering operating systems, databases, integrations, cloud-based Software/Platform/Infrastructure-as-a-Service, business continuity and information security. ITIL Service Management Processes and understanding of the full SDLC James Andrews Technology is acting as an employment agency and business in relation to this role more »
Infrastructure, you will expertly manage customer tickets, meeting defined SLAs and KPIs through diverse channels like Phone, Email, or Web portals. Working within the ITIL framework, you will ensure clear ticket updates, managing your own ticketing queue and helping your team where possible. Requirements for the 3rd Line Azure Cloud more »
Manchester Area, United Kingdom Hybrid / WFH Options
Version 1
have. Qualifications Required: Oracle Cloud Infrastructure 2023 Architect Associate (1Z0-1072-23). Desirable: Oracle Certified CNC administrator, Hashicorp Terraform Associate, Oracle Linux Certification, ITIL Additional Information Why Version 1? Strong Career Progression & mentorship coaching through our Strength in Balance and leadership schemes with a dedicated quarterly Pathways Career Development more »
Leicester, Leicestershire, United Kingdom Hybrid / WFH Options
Culina Group
Development Lifecycle methodologies Familiar with at least one help desk and customer support tool. Proficient in Software Testing and Quality Assurance methodologies. Proficient in ITIL processes and practices. Proficient in Business Process Analysis (as-is and to-be). Additional advantageous skills, experience, and familiarity: Two years’ experience in a more »
Desborough, Northamptonshire, United Kingdom Hybrid / WFH Options
Culina Group
Development Lifecycle methodologies Familiar with at least one help desk and customer support tool. Proficient in Software Testing and Quality Assurance methodologies. Proficient in ITIL processes and practices. Proficient in Business Process Analysis (as-is and to-be). Additional advantageous skills, experience, and familiarity: Two years’ experience in a more »
Kettering, Northamptonshire, United Kingdom Hybrid / WFH Options
Culina Group
Development Lifecycle methodologies Familiar with at least one help desk and customer support tool. Proficient in Software Testing and Quality Assurance methodologies. Proficient in ITIL processes and practices. Proficient in Business Process Analysis (as-is and to-be). Additional advantageous skills, experience, and familiarity: Two years’ experience in a more »
Corby, Northamptonshire, United Kingdom Hybrid / WFH Options
Culina Group
Development Lifecycle methodologies Familiar with at least one help desk and customer support tool. Proficient in Software Testing and Quality Assurance methodologies. Proficient in ITIL processes and practices. Proficient in Business Process Analysis (as-is and to-be). Additional advantageous skills, experience, and familiarity: Two years’ experience in a more »
Market Harborough, Leicestershire, United Kingdom Hybrid / WFH Options
Culina Group
Development Lifecycle methodologies Familiar with at least one help desk and customer support tool. Proficient in Software Testing and Quality Assurance methodologies. Proficient in ITIL processes and practices. Proficient in Business Process Analysis (as-is and to-be). Additional advantageous skills, experience, and familiarity: Two years’ experience in a more »