a must with the ability to interact with stakeholders of all levels in a professional manner. You should have an understanding and awareness of ITIL framework and processes. You must have a high level understanding of laptop and mobile device hardware. Excellent troubleshooting and problem solving skills will be required more »
City of London, London, United Kingdom Hybrid / WFH Options
MJA (LONDON) LIMITED
identification & resolution, and problem management Key Skills: Good understanding of IT Service Management (ITSM) principles, particularly SACM methodology. Possesses an as a minimum an ITIL Foundation certificate and clear understanding of the Service Value Chain. Extensive experience in IT configuration management or a related discipline. Solid knowledge of software development more »
days remote). Essential Experience: MSP background 2-3 years’ experience in a 1st/2nd Line role Experience of working for an ITIL framework in a service desk environment Microsoft Windows Server (Apply online only) Microsoft 365 support for email, SharePoint, OneDrive and Teams Active Directory Management Windows more »
and client management skills, with direct exposure to handling tricky and hard to please clients In-depth understanding and certifications in service management methodologies (ITIL V4, ServiceNow) Willing to support the Incident Management team by working as part of a rota to ensure 24/7 coverage Please call James more »
Burton-On-Trent, Staffordshire, West Midlands, United Kingdom
Amtis Professional Ltd
problems to Service Managers. Organizing and prioritizing workload efficiently. Contributing to improving first-time issue resolution. Keeping updated on new technologies. Qualifications and Skills: ITIL certification or familiarity Previous IT Service Desk or customer support experience is a plus. Strong analytical and communication skills. Familiarity with Microsoft technologies and operating more »
focussed individual who loves working with other and problem solving. Any experience with Remedy, ServiceNow or Samanage would be advantageous. Experience working in an ITIL environment would be great. If you like what you see and are keen to apply, please do so via the advert and send through your more »
Employment Type: Permanent
Salary: £24000 - £29000/annum £24k-£29k base salary plus benefits
Harrow, England, United Kingdom Hybrid / WFH Options
iO Associates - UK/EU
tenancy. Strong project management skills, including experience with methodologies like Prince 2. Excellent communication and organisational skills. Familiarity with IT industry standards such as ITIL, ISO, and Prince 2. My client is offering a competitive salary of up to £68,000 for this position, alongside an excellent benefits package. This more »
identity management tools such as Azure AD/Entra ID, JumpCloud or Okta Workforce Basic networking knowledge - DNS, DHCP, TCP/IP Familiar with ITIL environments and working with ITSM tools such as ServiceNow & FreshDesk Within a commutable distance to Central London and happy to commute daily Strong customer-focused more »
Aylesbury, Buckinghamshire, South East, United Kingdom
JWGC IT Recruitment
MODELLING Small scale bespoke development experience in VB.Net Experience in project delivery and project management (ideally PRINCE2 or Agile). Experience/understanding of ITIL General Microsoft systems knowledge (Office365) Excellent data analysis skills using MS Excel, Access and Crystal reports. Desirable TRAINING AVAILABLE Experience using Sage 200 or other more »
function. Demonstrable experience supporting technologies from a diverse product stack inducing AD, Exchange, Office, Teams and Citrix. Experience of leading shifts alongside core responsibilities. ITIL background or awareness. Experience of leading shifts alongside core responsibilities. Main Responsibilities Acting as a point of escalation for the team and taking responsibility for more »
for all users of DCHFT computer and data services. Person Specification EDUCATION, QUALIFICATIONS & TR Essential 5 x GCSEs (must have English and Mathematics) Desirable ITIL, ICT Key Skills level 2 or equivalent EXPERIENCE Essential Knowledge of MS Office products Customer service experience Desirable Some experience of working in a digital more »
of quality and professionalism. • Excellent Time management skills. • Team Player – ability to work as part of the team to deliver operational excellence. • Awareness of ITIL methodologies and best practice. • Previous employment in a similar role. • Ability to show flexibility to help the changing needs of the team. • Adhere to company more »
Greater London, England, United Kingdom Hybrid / WFH Options
itemit
or a similar role. Strong knowledge of IT infrastructure, systems, and applications. Experience with network administration and IT security. Proficiency in project management and ITIL processes. Excellent leadership and team management skills. Strong problem-solving and decision-making abilities. Good communication and interpersonal skills. An interest and proficiency in the more »
Sphere Digital Recruitment | Best Small Company 2022
designing and implementing operating models in technology domains. Familiarity with cloud technologies, data analytics, and business intelligence tools. Relevant professional certifications such as PMP, ITIL, or similar. more »
maintenance suppliers Imaging and maintaining laptops Deployment and maintenance of mobile devices Administration of the telecoms systems Good knowledge of Microsoft applications, particularly Outlook ITIL aware Sound troubleshooting skills Good knowledge of Windows 10 Experience of supporting Multi-Functional Devices and printers Experience of supporting mobile devices including iPhones Experience more »
Norfolk, England, United Kingdom Hybrid / WFH Options
Revoco
Anti virus, Server management, DR planning and execution, file serve management, patching, hardware management, database ops, network design, MS 365 and more. Familiar or ITIL Certified. Excellent communication skills and stakeholder/3rd party management. They are looking for passionate, can-do, positive people, that love working with technology, have more »
West Yorkshire, England, United Kingdom Hybrid / WFH Options
Revoco
Anti virus, Server management, DR planning and execution, file serve management, patching, hardware management, database ops, network design, MS 365 and more. Familiar or ITIL Certified. Excellent communication skills and stakeholder/3rd party management. They are looking for passionate, can-do, positive people, that love working with technology, have more »
migrations. Experience of cloud platforms (Azure, AWS) Cloud-based technologies, O365, Exchange Online and Azure O365 Skills including usage, licencing, and administration. InTune VMWare ITIL knowledge including change, problem, and incident management is advantageous but not essential. Extensive knowledge of key infrastructure elements. In return, you will be rewarded with more »
Employment Type: Permanent
Salary: £42000 - £50000/annum Circa £45,000 + Benefits
Preferred Qualifications: Relevant industry certifications such as Azure certifications, MCSA, or equivalent. Experience in cloud migration projects and hybrid cloud environments. Previous exposure to ITIL practices for IT service management. Why Join Us: Opportunity to work with cutting-edge technologies in a collaborative and supportive environment. Competitive salary and benefits more »
Worcestershire or Herefordshire, United Kingdom Hybrid / WFH Options
NHS Herefordshire and Worcestershire Integrated Care Board
and trends Understanding of ISO27001, Network & information systems regulations and Cyber Assessment Framework Understanding of the GP IT operating framework Understanding of SLAs and ITIL standards for IT service delivery Ability to drive strategic planning activities and to develop plans for work activities over the medium and long-term. The more »
is a plus. Certifications: Preferable certifications include CISSP, CISM, CISSP-ISSMP, CRISC, GIAC, Azure, and AWS equivalent. Frameworks: Good understanding of COBIT and ITIL processes. Feel free to apply directly or contact Giuliano.dangelo@harringtonstarr.com #YourSuccessOurBusiness more »
there are key dependency with our suppliers. Person Specification Knowledge/Experience/Skills: Bachelors degree in computer science, computer engineering, or informationtechnology, ITIL Certification or equivalent. Detailed knowledge of IT technical concepts from support through to infrastructure. Technical knowledge and experience of SQL, Visual Studio, SOQL, Azure Dev more »
there are key dependency with our suppliers. Person Specification Knowledge/Experience/Skills: Bachelors degree in computer science, computer engineering, or informationtechnology, ITIL Certification or equivalent. Detailed knowledge of IT technical concepts from support through to infrastructure. Technical knowledge and experience of SQL, Visual Studio, SOQL, Azure Dev more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Hays
application and software development life cycle. An understanding of release and change management. An understanding of Agile and Product-based development. An understanding of ITIL Service Management practices, processes, and procedures. Experience of higher education environments in genera would be beneficial. Experience of research systems specifically would be beneficial. The more »
fast-paced, rapidly changing environment (need people who can be energetic, agile, pro-active, positive and react to change). IT certifications such as ITIL are advantageous but not compulsory. Competitive salary + benefits. Please contact Benjamin Welsh for further information. more »