a complex technology estate serving digital products to customers and internal usersDemonstrated application of best practices to assess service performance through frameworks such as ITIL, DevOps, SAFe and Site Reliability Engineering Experience implementing reporting and dashboarding capabilities using PowerBI, ServiceNow, Azure DevOps and Confluence Understanding of agile/digital software more »
weekend coverage Generation of scripts & deployments Essential Skills & Experience: Ability to prioritise and manage multiple tasks 2+ Years experience of 3rd line IT Support ITIL framework understanding Strong customer relationship skills Strong working knowledge of Microsoft Server environments and Office 365 solutions including Azure Active Directory and Endpoint Manager Strong more »
Swindon, England, United Kingdom Hybrid / WFH Options
F5 Consultants
Consult with the Service desk and infrastructure team to address in-depth issues. Experience Required: Experience of managed service environments, with an awareness of ITIL best practice. Experience of build, test, and implementation of systems, along with 3PrdP line operational support Windows 10/11 Office 365 suite, including Visio more »
Rugby, Warwickshire, United Kingdom Hybrid / WFH Options
Thrive IT Systems Ltd
Technical NOC (L3 level) Engineer role, responsible for supporting the Network Infrastructure and associated DC services. This includes operational and administrative tasks under an ITIL framework to deliver support for two Data Centre's. The role is to deliver Network Service Requests, Incident resolution, and Change execution for the Data more »
Exeter, Devon, South West, United Kingdom Hybrid / WFH Options
Your Tech Future
solutions,including Azure Active Directory Cyber security awareness and a logical approach to minimising risk within our technical environment An understanding or certification in ITIL, specifically incident, problem and change management Ability to demonstrate experience of in-depth problem-solving skills and solution based thinking An ability to analyse complex more »
required 2+ years within a Service/Change Configuration role within Financial Services sector - essential Familiarity with ITSM tools and technologies Strong understanding of ITIL principles and their application in IT service management Knowledge of configuration management databases (CMDB) and their role in maintaining accurate configuration information. Familiarity with current more »
setting up and troubleshooting video meetings. Experience with Freshservice IT service management or another leading ITSM tool. Software applications support Understanding/Awareness of ITIL support framework The role is primarily office-based with plenty of face to face interaction with staff at all levels. There are occasional visits to more »
Farnborough, Hampshire, South East, United Kingdom
Sopra Steria Limited
PKI Management (Thales HSM) Tiered Active Directory Models Current SC Clearance It would be great if you had: Scripting and Automation Security Best Practices ITIL Framework Ability to troubleshoot and problem solve database related errors Eligible for DV clearance If you are interested in this role but not sure if more »
North Cumbria Integrated Care NHS Foundation Trust
oWorking in a technical environment with a Service Desk and associated tools Desirable oDelivering continual service improvements oWorking within an environment that applies the ITIL Service Management framework oWorking in the NHS Knowledge Essential oWorking knowledge of the NHS oUnderstanding of application purposes and requirements in a clinical environment (e.g. more »
Application Support experience is essential. Strong experience of working with production iSeries environments. Pervious experience supporting applications in a financial services environment is desirable. ITIL® Foundation Certification This exciting opportunity comes with an excellent corporate benefits package, career opportunities, salary reviews and training. more »
Reading, Berkshire, Tadley, Hampshire, United Kingdom Hybrid / WFH Options
Polar Recruitment Services
development experience (Business Rules/Client Scripts/Workflows/Form Design/UI Actions/Service Portal etc.) Scripting experience Strong knowledge of ITIL Familiar with Agile/Waterfall Excellent written & verbal communication skills Desirable; ServiceNow certification Experience of other ServiceNow modules/applications (CSM/HRSD/FSM more »
Employment Type: Permanent
Salary: £50000 - £57000/annum + Health, Life, Pension, 23 Days Hol
Application Support experience is essential. Strong experience of working with production iSeries environments. Pervious experience supporting applications in a financial services environment is desirable. ITIL® Foundation Certification is desireable This exciting opportunity comes with an excellent corporate benefits package, career opportunities, salary reviews and training. more »
Chatham, Kent, South East, United Kingdom Hybrid / WFH Options
Intec Select
Application Support experience is essential. Strong experience of working with production iSeries environments. Pervious experience supporting applications in a financial services environment is desirable. ITIL Foundation Certification is desireable This exciting opportunity comes with an excellent corporate benefits package, career opportunities, salary reviews and training. more »
to, day by day operational needs Adept at avoiding service disruptions and maintaining SLA and information security requirements Escalate any unresolved issues Ideally hold ITIL framework knowledge and qualifications. Have a good understanding of ServiceNow Working Hours Consistency of work - 5 days per week Monday - Friday between the hours of more »
your supporting statement in this section here. Qualifications Essential 1. Administrative knowledge of Microsoft Active Directory 2. Microsoft Certified Engineer or equivalent Desirable 1. ITIL Certified or equivalent. 2. End user cloud computing experience (O365) 3. Understanding of ISO 27001 Experience Essential 1. Experience of working in a IT 1st more »
Leatherhead, Surrey, United Kingdom Hybrid / WFH Options
Michael Page Technology
of Conditional Access and MFA Deployments Understanding and implementation of Subscriptions, Azure RBAC and IAM roles Active Directory and management of ADDS Understanding of ITIL Framework Good understanding of Microsoft 365 Admin Portal and O365 Services Hyper-V or VMWare Good understanding of LAN/WAN technologies Experience in working more »
Cambridge, Milton, Cambridgeshire, United Kingdom Hybrid / WFH Options
Arcus Global
in order to provide accurate, valid and complete information Desirable: Previous Service Desk experience with an understanding of help desk requirements Understanding of the ITIL Incident Management Process An Interest in and understanding of Cloud Technologies How to Apply If interested, please click on the link provided and you will more »
Cambridge, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Arcus Global
in order to provide accurate, valid and complete information Desirable: Previous Service Desk experience with an understanding of help desk requirements Understanding of the ITIL Incident Management Process An Interest in and understanding of Cloud Technologies How to Apply If interested, please click on the link provided and you will more »
/platform teams with a customer-oriented, team-based learning approach.Additional Preferences:Industry experience in Animal Health/Life Sciences and familiarity with regulated, ITIL-driven environments.Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender more »
niche systems, including incident management, system commissioning, provision of technical advice and asset and system management. Skills: Linux administration VMWare Windows administration Active Directory ITIL service manager and asset manager Problem solving/troubleshooting. If you are an IT Support Engineer with the necessary clearance, then please send a copy more »
Hammersmith, England, United Kingdom Hybrid / WFH Options
La Fosse
admin team. Ideally as support analyst 1st and 2nd Line IT support experience, ideally helping users both face to face and remotely. Experience with ITIL or Microsoft Operations Framework (MOF) processes.. Has a working knowledge of Microsoft Active Directory, Microsoft Exchange Server 2016, Office 365 for creating and editing user more »
and updating technical documentation regularly Essential Skills & Experience: 2+ years' experience in a 1st/2nd line support role Good knowledge and experience of ITIL Best Practice Knowledge and experience of working with support of Active Directory, MS exchange, Office 365, Windows 10/11, VPN Familiarity with basic networking more »
Driffield, East Riding of Yorkshire, United Kingdom
Principal IT
long and short term application. To be successful in this role they are looking for someone who is a confident people person working to ITIL principles, the successful candidate will ensure that all IT policies and procedures are maintained whilst proactively reviewing and evaluating emerging trends from a client perspective more »
Dartford, Kent, United Kingdom Hybrid / WFH Options
ALLEGIANCE TECHNOLOGY LTD
and updating technical documentation regularly Essential Skills & Experience: 2+ years' experience in a 1st/2nd line support role Good knowledge and experience of ITIL Best Practice Knowledge and experience of working with support of Active Directory, MS exchange, Office 365, Windows 10/11, VPN Familiarity with basic networking more »
identity management tools such as Azure AD/Entra ID, JumpCloud or Okta Workforce Basic networking knowledge - DNS, DHCP, TCP/IP Familiar with ITIL environments and working with ITSM tools such as ServiceNow & FreshDesk Within a commutable distance to Central London and happy to commute daily Strong customer-focused more »
