26 to 50 of 68 Permanent Knowledge Management Jobs in England

US law firm is expanding their Knowledge Management/Professional Support Lawyer function and is hiring a new Knowledge Lawyer (UK Tax) to join their Tax Department: Hybrid working 3/2 Salary will be between £130-200K+ dependent upon experience Open to both Knowledge experience or candidates wanting to move in to a Knowledge based role – Tax experience essential Knowledge Lawyer (UK Tax) Requirements: Our client is looking for a candidate who wants to be or already is a Knowledge Lawyer with a 3 to 8+ year PQE proven track … record in Tax, ideally from a recognised London based law firm. In this role the Knowledge Lawyer (UK Tax) will support the UK Tax team in all aspects of knowledge and technical knowhow, which will include: monitoring UK tax legislative changes and case law developments; creating, improving and more »

information, and assist the business by implementing straightforward, user-friendly, and efficient technology solutions. Application Support Analyst Key Responsibilities: • Provide comprehensive support for Document Management and Knowledge Management applications issues, collaborating with the infrastructure team, other IT teams, project teams and suppliers. • Own the management of more »

Orama policies and procedures, including Health & Safety, ISO Quality Standards, Information Security, GDPR, HR Policies & Procedure and Customer codes of practice. continuous communication and knowledge to the business about Digital and Technology strategic and tactical objectives. necessary support to the IT Service Desk. best use of the Orama Enterprise … architecture model. Functional Accountabilities Promote the successful implementation of the digital transformation strategy. Provide Project Management and Technical Lead function for all group Business System implementations. Mentor the Business Analysis function in realising business requirements into actionable deliverables. Manage vendor relationships related to Business Systems. Identify, develop and implement … Technology team has a deep understanding of performance of its Business Systems. Drive digital adoption of Business Systems to ensure operational excellence. Support the Knowledge Management System with the required business processes and process mapping. Continue to look externally for best practice and technological advancements in business systems. more »

health and safety practices, and providing technical leadership and training to customers and colleagues Job Description Essential Responsibilities Reliability, Availability and Maintainability Studies and Management (RAMS) • Defining RAMS study structure and processes; • Monitoring the performance of RAMS processes; • Tracking and reporting to the Project Directorate the status of the … respect to own safety and systems and product integrity. Qualifications/Requirements • Bachelor of Engineering degree or equivalent from an accredited institution • Proven substantial knowledge and practical experience in performing reliability engineering in different industries Desired Characteristics Education Preferably educated with a Master of Engineering degree or above from … an accredited institution or equivalent knowledge or professional experience. Technical Domain Competencies At least proficient in the following areas: • HVDC domain knowledge • Reliability, availability and maintainability (RAM) assessment and management • Reliability Block Diagrams (RBD • Failure Mode & Effects Analysis (FMEA) Knowledgeable in the following areas: • Reliability Centred Maintenance more »

process strategy into specific goals, tools, workflows, service objectives, performance priorities, and improvement plans that demonstrate business value, following process excellence and financial value management principles. Project Leadership : Lead and deliver multiple improvement projects simultaneously across various and evolving business models. Stakeholder Engagement : Collaborate with and influence stakeholders at … teams achieve expected outcomes, improve process performance, adhere to standards, and manage significant process changes with proper controls for effective, measurable results. Training and Knowledge Management : Oversee the creation and maintenance of training materials and knowledge management. Manage financial master data critical to the Direct-to-Consumer … DtC) strategy in each business division. Advanced Process Improvement : Apply industry-standard knowledge, skills, and experience in advanced process improvement, agile quick assessments, and Finance Mastery principles to support the DtC agenda in each business division. Qualifications 3-5 years of experience leading the implementation of direct-to-consumer more »

processes and fostering a culture of continuous improvement within the Service Operations Team at Davies. This will include the establishment and embedding of a knowledge framework to enable the production of effective communications and knowledge sharing within and outside of the Service Operations function. Role responsibilities Develop and … the Service Operations Team members Support the team with a no blame culture mindset, implementing BPM framework Facilitate the capture, documentation and sharing of knowledge and best practices Skills and experience required Demonstrable experience of leading (and/or managing) teams and implementing process improvements (ideally within a service …/department Strong understanding of customer service principles and practices, with an emphasis on problem solving and problem management. Thorough understanding of ISO20000 Previous Knowledge Management experience. Excellent communication and interpersonal skills, with the ability to engage and influence at all levels. Confident conflict management skills Customer more »

years have been as a senior client facing consulting leader Specialisation in New Product Planning, Transaction Advisory or Commercial Strategy and Transformation Extensive project management experience across small-medium-large sized project/case teams, and a range of project scopes and sizes (i.e., $150K to $1M+) Strong working … knowledge of at least 2 to 3 high-interest therapy areas such as rare diseases, oncology, neurology, diabetes, auto-immune disease, and metabolism Experience working in an international environment which includes the US and Europe, and preferably with exposure to Emerging Markets It would be great if you also … to personal and professional development through trainings, unstructured learnings, workshops and conferences Contribute to the social environment by executing assigned firm-building activities including knowledge management, internal training sessions and assisting with recruiting top talent; and engender a strong collegial culture that encourages and sustains camaraderie, support, apprenticeship more »

guidelines, including adherence to code standards and user interface design guidelines. Assist in the preparation of systems and user documentation. Contribute to and maintain knowledge management systems. Liaise with software vendor support services to ensure incidents are resolved within agreed Service Levels, escalating when required. Continually update skills … relevant technologies. About you: Previous experience in a similar Application Service Desk or support role. Proficiency in providing 1st and 2nd line software support. Knowledge of software development practices, including coding standards and user interface design. Experience working with API Tools (e.g. Postman) Solid understanding of SQL or demonstrable more »

International law firm is looking to recruit an eDisclosure Project Co-ordinator to join their busy and expanding eDiscovery/Knowledge Management practice department in their London office: £80,000 permanent salary Hybrid working (3 days office/2 days remote) Stunning City based location The eDisclosure Co … they deliver an efficient, consistent and high-quality approach to eDisclosure (Litigation and Arbitration), Data Subject Access Requests (DSARs) and investigations and provide client management and support with limited supervision for a wide variety of matters. eDisclosure Project Coordinator responsibilities will include: Recommend and deliver technical solutions, e.g., on … their clients Assist and enable fee earners to work with document review software Train fee earners in the use of Relativity and early case management platforms Give on-going support to fee earners during eDisclosure projects to ensure that users understand the software and eDisclosure processes Respond to technical more »

projects of varying value concurrently, managing direct reports and also contributing to general wider business responsibilities. Responsibilities To deliver high calibre and professional cost management services across the Commercial Offices space. Be a leader of both internal teams and external parties. Manage and develop client relationships & representing the office … re-positioning of Commercial Office Space etc. Ability to advise clients and stakeholders on procurement & contract strategy. Undertake data collection to support benchmarking and knowledge management. Experience of delivering high quality services from inception to completion. Enthusiastic, proactive and self-motivated. Very good communication skills. Flexible and have the … ability to work to deadlines. Good knowledge of Microsoft Office products. Willing to integrate into a dynamic, engaged and supportive team. Qualifications MRICS qualified candidates with experience and clients within the Offices sector is preferred. The successful candidate will take a lead role in the delivery of high-profile more »

will involve managing cases, incidents and service requests, and also handling communication with the users regarding. Key Responsibilities Capturing resolution information and feeding into Knowledge Management Routing Incidents to support specialist groups when needed Analysing for correct prioritisation, classification and providing support to 1st Line teams Providing ownership … Incident progress Ensure data protection process rules are abided to at all times. To act on any other reasonable request from a manager. Skills, Knowledge and Expertise Interpersonal skills, such as telephony skills, communication skills, active listening and customer care training Business awareness: specific knowledge of the organizations … diagnosis skills Support tools and techniques Awareness training and tutorials in new systems and technologies, prior to their introduction Processes and procedures (Incident, Change , Knowledge and Problem) Wider overview of ITSM processes and procedures Customer service experience must be customer focussed with excellent communication skills and happy to be more »

business and technical requirements and the ability to bridge the gap between the two Full project life-cycle experience Business Analysis experience - with demonstrable knowledge of different project life cycles: waterfall, agile; with hands on experience in agile (Scrum) Experience of working in matrix environment and able to provide … and winning trust of relevant business/IT stakeholders Previous experience of working in a similar capacity in other Consultancy or Insurance Industry Excellent knowledge in London Market insurance covering both Lloyds & Company market, up to date with Blueprint-2 market initiative, London Market messages, ACORD, ECF2, Subscription risk … processing, Premium management, Premium & Claims settlements, Delegated Authority business, Prop & Non-Prop Treaty processing, Statutory Reporting. Personal Attributes: A best practice practitioner Business Analyst (BA), with outstanding full project lifecycle Business Analysis skills Able to work on simultaneous projects Comfortable working in a team, building strong relationships with clients more »

regulatory affairs role and will need a degree (or equivalent) in food science, food law, regulatory affairs or similar. You will have in depth knowledge of food law acquired in a commercial, enforcement or policy setting environment along with a deep understanding of food regulations and of Codex Alimentarius … FAO, WHO, and WTO provisions. The Head of Regulatory will be responsible for the development and the implementation of the regulatory compliance management strategy in line with company goals and objectives. This is an ideal opportunity for someone looking to join a trusted partner to blue chip companies across … the globe. The Head of Regulatory Role: · Accountable for developing and implementing the company’s regulatory management strategy in line with business goals and objectives. · Leading and developing the business plan for Horizon Scanning Management and identifying changes in legislation and guidance for key countries as well as more »

cases, prioritize based on urgency and problem type, and categorise them accurately for efficient resolution. Case Investigation and Resolution: Utilise various resources including Salesforce, knowledge articles, MHR Test Systems, and customer system reviews to investigate and resolve issues promptly. Defect Replication and Coordination: Replicate software defects, coordinate fixes with … configuration changes. Communication and Updates: Keep customers informed about case progress and resolution via telephone and Salesforce updates, ensuring transparency and maintaining customer satisfaction. Knowledge Management: Contribute to the creation and modification of knowledge articles to facilitate self-service and enhance support efficiency. Customer Relationship Management … telephone manner. Excellent problem-solving skills. An ability to adapt to changing priorities. Organisational skills. Quick learner who is motivated to pick up new knowledge Payroll or HR knowledge (Desirable) Support centre experience (Desirable) Benefits to support you personally and professionally Alongside the opportunity to work with an more »

the quality control. The successful candidate(s) will work closely with other staff, Level 3 Application team to ensure cross-system interfaces, collaboration and knowledge management are managed effectively and proactively. Key Responsibilities Maintaining production stability & availability * You will ensure production break-fix and service improvement requirements take … priority over change through effective stakeholder management and expectation setting. * You will actively work on and resolve any IT risks and vulnerabilities across the application stack. * You will contribute towards ensuring all batch SLA's/OLA's are appropriate, understood and agreed for the critical path of your … any failures along that path. * You will ensure all fixes or known errors are maintained in the relevant knowledgebase. * You will ensure logical access management/security procedures and policies are followed. Analytics, problem solving & reporting * You will focus your attention on the identification of incident root cause and more »

the quality control. The successful candidate(s) will work closely with other staff, Level 3 Application team to ensure cross-system interfaces, collaboration and knowledge management are managed effectively and proactively. Key Responsibilities Maintaining production stability & availability * You will ensure production break-fix and service improvement requirements take … priority over change through effective stakeholder management and expectation setting. * You will actively work on and resolve any IT risks and vulnerabilities across the application stack. * You will contribute towards ensuring all batch SLA's/OLA's are appropriate, understood and agreed for the critical path of your … any failures along that path. * You will ensure all fixes or known errors are maintained in the relevant knowledgebase. * You will ensure logical access management/security procedures and policies are followed. Analytics, problem solving & reporting * You will focus your attention on the identification of incident root cause and more »

opportunity to create engaging high-quality content and training for our employees and Scheme partners. Considering the end-to-end journey touch points, delivering knowledge and tools to provide great customer outcomes. You'll develop e-learning and training content for face-to-face and virtual trainer led sessions. … You will also develop communication and resources content for email campaigns, our partner website and internal knowledge management system using online platforms and software. This will involve proactively building relationships and engaging with stakeholders to understand operational changes, performance gaps, technical, Scheme and partner information into clear and … You will write and edit copy including, e-newsletters, emails, e-learning, trainer notes, slide decks, assessment questions, process maps, and online website and knowledge management resources and content. You will create, produce, and manage communication plans, email campaigns, photoshoots, events, resources, training, and video content to deliver more »

of the century: switching to low-carbon energy. We are a collective committed to the actors who are making the energy switch. Sharing our knowledge, expertise and values allows us to innovate and think differently about the energy transition. Drawing on more than 55 years' experience in highly regulated … sectors subject to strict security and safety requirements, we provide our customers with engineering and project management services, as well as digital services and solutions to optimize the performance of complex infrastructure projects throughout their life cycle. The Group is currently ranked second in the world for nuclear engineering. … To ensure a viable, efficient, and reliable energy future for all. Job Description 🚧 Knowledge Management Lead for Major Infrastructure Projects 🚧 🌟 Role Overview: Are you passionate about driving knowledge management within major infrastructure projects? Join us as a Knowledge Management Lead and support our projects more »

MIP Knowledge Management Lead Up to £70 per hour. Plymouth PL1 4SG United Kingdom A prominent force in Defence, Nuclear, Marine industries is looking for a MIP Knowledge Management Lead. From aerospace and defense to energy and transportation, they deliver bespoke solutions tailored to meet the … unique needs of its diverse clientele. Driving knowledge management inside Devonport's large infrastructure projects will be your responsibility. You'll be asked to lead workshops, carry out after-action reviews, and present the results in a way that makes knowledge sharing possible. Roles and Responsibilities:- Able … to assist in formulating and organising the knowledge management plan In charge of liaising with the knowledge management community outside of major infrastructure projects to ensure proper information sharing and alignment with the broader business. Skills:- A degree in STEM fields or proof of experience An more »

primarily working from home. This is highlighted from achievements such as UK’s Best Workplaces and Best Workplaces for Wellbeing 2023. They specialise in management software revolutionising the delivery service. Their key product is integrated by major retailers and brands such as the Royal Mail, and due to recent … high quality operational and technical application and systems support to their customers and internal business functions. Owner of the Incident, Problem, Change and release management process for respective projects, ensuring Incident and problem management goals are achieved. As a Service Delivery Manager you will be working closely with … the Head of Testing and Service Delivery, Application Support Team and Test Manager to ensure the Environment, change, and release Management process are followed as implemented and agreed. You will be responsible for the development and implementation of documented Processes and Procedures where required with self-initiatives. The ideal more »

all tickets within SLA and serve as an escalation point for junior team members. Your responsibilities will also include implementing internal improvements and overseeing knowledge management and documentation. About You: To be successful in this role you will need: At least 5 years of experience on an IT … Desk/MSP in a similar role. Relevant certifications (e.g., Microsoft 365 Fundamentals, Azure Fundamentals, Azure Administrator Associate). An appreciation of ITIL Service Management Disciplines i.e., Incident, Problem, and Change Request Management. You will have experience with: Microsoft Cloud solutions, Office 365, and Azure. Device Management and … products and disaster recovery solutions (e.g., Azure, SkyKick, Barracuda and Spanning). Strong understanding of Windows Server Operating Systems, Windows and MacOS. In-depth knowledge of laptop/desktop hardware troubleshooting. Practical knowledge of troubleshooting TCP/IP, DNS, DHCP, Active Directory, Exchange, and WDS. Practical Knowledge more »

a leading Law Firm headquartered in London. As the Applications Support Analyst, you will play a key role in providing comprehensive support for Document Management and Knowledge Management applications, contributing to business analysis related to new and existing applications. We are keen to speak to candidates who … support, troubleshoot and configure business applications in a legal environment, ideally around iManage or Netdocuments. Experience required: Knowledge of enterprise applications and systems including DMS Familiarity with emerging technologies and their potential applications Experience with Software as a Service (SaaS) and/or Platform as a Service (PaaS) environments … Strong foundational knowledge of Microsoft 365 Experience with cloud platforms such as AWS or Azure Proficiency in SQL As a responsible business, it is important that we represent the diversity of our people, our clients and our communities. We believe that the firms that thrive are those with the more »

with overarching corporate milestones. Capability & Capacity Building: Build, lead, and evolve a world-class internal consulting team, spanning across domains such as research, project management, PMO, business analytics, IT architecture, and other vital areas of expertise. Minimise external consultant reliance, catalysing fiscal prudence, expedited resolutions, and seamless project orchestration. … team's deliverables accordingly. Strengthen cross-functional collaboration and ensure alignment with stakeholder expectations, resulting in better project outcomes and stronger inter-departmental cohesion. Knowledge Management: Champion the creation and maintenance of a knowledge base, ensuring that best practices, lessons learned, and expertise are shared and accessible … right expertise is assigned to the appropriate strategic initiatives. Ensure timely project completion, optimize resource utilization, and maintain a high standard of deliverables. Performance Management: Monitor, review, and enhance the performance metrics for the consulting team, ensuring that they consistently deliver value and meet AXA's exacting standards. o more »

procedures and providing step-by-step instructions. When necessary, visit customer sites to assess and resolve complex issues that cannot be resolved remotely. Escalation management: Collaborate with internal teams, including engineering and development, to escalate and prioritise critical customer issues. Communicate progress, updates, and resolutions to customers in a … clear and timely manner. Documentation and knowledge base: Create and maintain documentation, including troubleshooting guides, FAQs, and knowledge base articles, to enhance the efficiency and effectiveness of customer support. Continuously update and expand the knowledge base to provide self-service options for customers. Training and education: Conduct … internal teams for product enhancement and improvement. Collaborate with the product development team to share customer pain points, suggestions, and feature requests. Customer relationship management: Build and maintain strong relationships with customers, understanding their needs and expectations. Provide personalised support and serve as a trusted advisor, ensuring customer satisfaction more »

deep understanding of programming, cloud-based infrastructures, and cybersecurity best practices is critical for this role. You will also be instrumental in providing venue management, tech and AV support for a variety of events, ranging from webinars to live streamed in-person concerts, talks and conferences. This aspect of … in a collaborative environment and is eager to make a meaningful impact on our events and venue operations. If you have the experience and knowledge to bring to this dynamic role, we want to hear from you! Salary and working hours : £30,000 Full time, including out-of-hours … will be responsible for: Booking system maintenance and improvements : Ensuring the booking system remains in good condition and evolves to meet changing needs. IT management : Administering the entire cloud-based IT infrastructure, including technically onboarding and offboarding new team members, managing cloud-based backups, managing organisation-owned devices, ensuring more »