point of contact for all IT related issues from users across the UK. It will require someone technically strong (ideally you will have an MCP certification/ITIL qualification, or similar) who can lead a team of 4/5 service desk analysts, manage IT development install requests, co-ordinate more »
concepts in simple terms. Proficient in Cisco networking, Polycom devices, and Apple product support. Familiarity with ITIL framework and processes. Certifications in CCNA, ITIL, MCP preferred, showcasing a strong foundation in networking, service management, and Microsoft technologies.d more »
Farnborough, Hampshire, South East, United Kingdom Hybrid / WFH Options
Sopra Steria Limited
you had: Awareness of ITIL service management processes and practices Technical knowledge in a Cloud based platform Use of ITSM tools e.g. ServiceNow MicrosoftMCP qualified DV Clearance Employment Type: Permanent Location: Farnborough, with some remote working Security Clearance Level: SC Cleared, Must be eligible for DV Internal Recruiter: Rebecca more »
Unified Communications. - Expertise with implementing, configuring, and testing solutions - Proven leadership skills - Strong creative and analytical thinking - Professional certifications preferred (i.e. A+, Network+, CCNA, MCP) The position is based in Central London. The salary is competitive and will be circa £45K - £60K. Please send your CV to us in Word more »
Cabling survey and installations experience Exposure to Ubiquiti/Cisco Wireless technologies Previous experience working in a Managed Service Provider (MSP) environment Recognised accreditations (MCP's, CompTIA, Apple) Person specification: A logical and methodical approach to tasks A willingness to learn and teach Excellent documentation and communication skills High standards more »
years of hands-on SOC/TOC/NOC experience GCIA required. GCIH, GCFE, CISSP, Security +, Network +, CEH, RHCA, RHCE, MCSA, MCP, or MCSE preferred Familiarity with tools such as IDA Pro, PEiD, PEview, Procmon, Snort, Bro, Kali Linux, Metasploit, NMAP, and Nessus Familiarity with GPO, Landesk, or more »
of security and compliance standards Clear communication in both written and verbal English Ability to work on own initiative and as a team player MCP certification (desirable) Linux CompTIA and/or RHCE (desirable more »
in SQL Server and evidence of the development of systems using relational database systems and related technologies Desirable Any industry standard certification, e.g. MicrosoftCertifiedProfessional series, Cisco Networking standards Completion of industry standard recognised courses in any database or programmable language. Recognised healthcare qualification in information security or management more »
work experience in the IT Service Desk area Relevant educational qualifications SAP/SAP Business One knowledge will be advantageous. Additional trainings for Microsoft (MCP level) and Cisco (CCNA Discovery) ICT service operations Basic ITIL knowledge Broad technical skills hardware, OS & software (Microsoft, mobile devices) Basic technical skills Server OS more »
part of a team. Behavioural Competencies: Innovation, adaptability, decision-making, communication, customer focus, building strategic working relationships, initiating action, quality orientation, managing work. MicrosoftMCP, MCSA, MCSE certification, or equivalent experience preferred. Familiarity with Operational Technology used in Manufacturing, LabView, and Engineering Test Systems is preferred. What we can offer more »
current SC security clearance. Experience working in a Software Asset Management Environment ITIL v3 or 4 Foundation Desirable Skills: Certified Software Asset Manager MicrosoftCertifiedProfessionalmore »
continuity. Benefits: Company van provided Fuel card/mileage covered Free parking on site 28 days annual leave Collaborative team environment Technical Skills Required: MCP Qualified or equivalent MS Certs (desired) Previous experience working within a small to medium end user environment To communicate well to all levels within the more »
hardware and software issues, managing web and email filtering permissions, and handling business systems accounts and remote access tools. ITIL v3/v4 Foundation & MCP qualification are desirable. If you have a good IT technical support background and capable of managing a support team - please apply. more »
full-time, office-based career opportunity for an experienced IT services support specialist, someone who has invested in professional learning and development, who is MCP Qualified with a formal IT qualification. Working 5 days per week, this opening offers a competitive salary up to £32,000, 25 days holiday, enhanced more »
Agreements [SLA]. Provide IT UC network operational statistics to the IT Operational leadership team. QUALIFICATIONS A Level IT, BTEC in Computing or equivalent. MCP or equivalent. CCNA. CCNA Voice. M365 - Teams Voice Engineer or equivalent. (MS-720, 721) ITIL - V3/V4 Foundation. more »
as assigned. Candidate Required Minimum Qualifications and Skills: Bachelor’s Degree or equivalent in Computer Science or related field. CompTIA A+, MicrosoftCertifiedProfessional (MCP) or better. Minimum of 5 years of IT experience. ServiceNow, Windows 10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and more »
Bachelor’s Degree in business administration or similar Preferred Experience: Have worked in either Finance, Accounting or Information systems at fortune 500 companies MicrosoftCertifiedProfessional Dynamics Certifications Additional Information: Work Location: Home Office You must be located in the UK Ability and flexibility to travel mainly throughout the UK more »
analysis experience Bachelor’s Degree in business administration or similar Preferred Experience: Have worked in either Finance,Accountingor Information systems at fortune 500companies MicrosoftCertifiedProfessional Dynamics Certifications Additional Information: Work Location: Home Office You mustbe located inthe UK Ability and flexibility to travelmainly throughoutthe UK (Travel requirement - 10 to more »
analysis experience Bachelor’s Degree in business administration or similar Preferred Experience: Have worked in either Finance,Accountingor Information systems at fortune 500companies MicrosoftCertifiedProfessional Dynamics Certifications Additional Information: Work Location: Home Office You mustbe located inthe UK Ability and flexibility to travelmainly throughoutthe UK (Travel requirement - 10 to more »
including recruitment, disciplinary actions, and targets, with support from HR and the Managing Director. Support Account Managers in client reviews. Requirements Preferably certified with MCP or an equivalent current Microsoft qualification, though not mandatory. Possession of a valid and clean UK driving license. Demonstrated expertise in small to medium-sized more »
the transition and release process, such as compatibility issues, infrastructure limitations, or potential security vulnerabilities. QUALIFICATIONS * A Level IT, BTEC in Computing or equivalent. * MCP or equivalent. * PRINCE2 would be desirable. * ITIL - V3/4 Foundation. * ITIL - V3/4 Practitioner (Service Transition, Release Management - preferred) * ITIL - Practice Manager (desirable more »
building and deploying mobile devices and laptops Ability to configure and install switches and routers Great communication and teamwork skills An ITIL qualification/MCP cert or similar would be a bonus The role will be based out of the Bournemouth head office with very occasional visits to regional sites more »
support and 2nd level of incident investigation. What you'll need to succeed Education and Qualifications: • ITIL v3/v4 Foundation qualification is desirable • MCP certification would be desirable Knowledge & Experience: • 2+ years’ experience of providing team leader support in a similar role What you'll get in return Competitive more »
Access Points Be able to demonstrate the relevant practical skills required for this role Be methodical and accurate. ITIL v3/4 Foundation and MCP certification qualified (is desirable) Be confident in interactions with colleagues in own team and elsewhere. Demonstrate a high degree of personal integrity. Able to work more »
