SOC Team Lead Location: This position is ideally in Leeds / Hybrid The schedule will be a Panama schedule: (slow rotating shift pattern that uses 4 teams and two 12-hour shifts to provide 24 / 7 coverage. The working and non-working days follow this pattern … shift, providing mentorship, workflow assistance, quality and performance reviews, and provide excellent customer service. Supervise and mentor Security Analysts during a standard working team / shift which includes scheduling, PTO, and working with peers to ensure adequate coverage Manage analyst workload and workflows while acting as an escalation point … Strong teamwork and interpersonal skills, including the ability to work effectively with a globally distributed team Able and willing to work in a 24 / 7 / 365 environment, including nights and weekends, on a rotating shift schedule Experience managing technical individual contributors, including providing feedback, monitoring quality more »
performance, and security. Administer servers with routine maintenance, patching and upgrades, ensuring backup systems function and data integrity is maintained. Monitor firewalls and antivirus /malwareprotection for compliance with data standards. Provide technical support, resolving hardware, software, and connectivity issues promptly; assist with user more »
and in writing) technical information at an appropriate level, and in a suitable style, having assessed the audience. Manage and implement agreed work programmes / practices under the guidance of Senior Staff. Be aware of and comply with policies and procedures relating to child protection, Safeguarding, health … a timely fashion in line with the SLAs. Manage active network components including switches, routers and firewall. Follow processes and tasks described in site / client disaster recovery and maintenance plans. Ability to effectively communicate (verbally and in writing) technical information at an appropriate level to the required audience. … protection procedures. helpdesk and investigated as required. Working with the Senior Engineer to design and implement network infrastructure to meet the client / site requirements. Potential to be assigned to project teams during the holidays under guidance of the senior engineer team. Qualifications and skills: GCSE Grade more »
Crawley, England, United Kingdom Hybrid / WFH Options
TalentHawk
frequently. Key Responsibilities: Provide excellent client support to internal users across European offices. Manage and support PC builds, imaging, and device lifecycle (Windows 10 / 11) to ensure machines are updated every 6 months. Support iPhone management – procurement, setup, SIM card installation, and refresh cycles (every 3 years). … software upgrades and Windows OS upgrades using MECM and Ivanti LANDesk. Data backup management using Redstor PRO. Maintain Windows Defender and other anti-malwareprotection systems. Manage device security, ensuring compliance with security policies (Windows Defender 365). Collaborate with team members to maintain accurate records more »
company devices using Defender365 Complete software deployments through automatic systems of approved tools Device backup review and resolving issues through Redstor PRO Anti-malwareprotection review, diagnostics and resolution Under instruction where needed maintain, install, replace, server and network equipment in server rooms Skills sought Experience more »
Hampshire, South East, United Kingdom Hybrid / WFH Options
Proactive Appointments Limited
company devices using Defender365 Complete software deployments through automatic systems of approved tools Device backup review and resolving issues through Redstor PRO Anti-malwareprotection review, diagnostics and resolution Under instruction where needed maintain, install, replace, server and network equipment in server rooms Due to the … Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website /more »
Crawley, West Sussex, United Kingdom Hybrid / WFH Options
Proactive Appointments
company devices using Defender365 Complete software deployments through automatic systems of approved tools Device backup review and resolving issues through Redstor PRO Anti-malwareprotection review, diagnostics and resolution Under instruction where needed maintain, install, replace, server and network equipment in server rooms Due to the more »
SL6, Maidenhead, Royal Borough of Windsor and Maidenhead, Berkshire, United Kingdom
Alfen Recruitment
the perfect time to join their dynamic team. Key Responsibilities User Support: Assist users with a variety of IT-related issues, including: Audio-Visual / Conference Room support. Credential management (activation, deactivation, lockouts). Email setup and troubleshooting. Microsoft Office Suite (Word, Excel, PowerPoint, etc.). Remote administrative tools … Intune, Kandji, RMM) Mobile device support. Networking (LAN, VPN, WLAN, WAN). Operating Systems (Windows / Mac). Printing solutions. SaaS applications. Teams and other collaboration tools. Communication: Share important technology-related information with the organization, such as system outages and security initiatives. & Technical Documentation: Create, edit, and maintain … train end users on their company-provided hardware. Troubleshooting: Investigate and repair issues on endpoints, including antivirus and Windows patching problems. Security: Manage malware removal and implement preventive measures. & Onsite Support: Occasionally travel to other office locations (e.g., Copenhagen, SLC, LA) as needed to provide support. Vendor Coordination more »
devices remotely. - Communication Systems: Support the schools telephony and PA systems. - Cloud Services: Ensure proper provisioning of cloud services. - Security: Maintain data security hardware / software, including malware protection. - Safeguarding: Assist with reports from safeguarding software. - Professional Development: Stay updated on legislation and educational technology. - Additional Duties more »