101 to 125 of 268 Permanent Performance Management Jobs in England

team, motivating, and coaching them Reviewing call data and key reports to monitor the customer experience Liaise with clients to identify and set tasks, performance measures and provide regular reporting Leading and inspiring a team of sales agents to deliver excellent levels of individual/team performance and … customer satisfaction Monitoring individual, team, and call centre results to identify and act on both positive and negative performance trends to ensure attainment of performance targets and team/individual KPI's Using existing methodologies, team input and your own initiative to ensure attendance and retention targets are … achieved Managing the fair and consistent application of performance management and disciplinary measures as necessary Working with the management team to identify and deliver positive change and business efficiencies Escalating any appropriate problems to the Head of Operations Supporting the Head of Operations to highlight operational risks more »

Trusts & ICS reporting timescales and governance arrangements. Successful candidates will be able to act on their own initiative, demonstrate sound judgement, have strong programme management and stakeholder management skills and have a demonstrable track record of leading or playing a significant role in the delivery of complex management … relevant boards and groups within the ICS, NHSEI and the Trust. Deliver collaborative efficiency opportunities and report to senior stakeholders and Executives. Provide programme management leadership and expertise to the allocated Workstream. Support the development of project plans for the workstream leads. Develop procurement policy and service development ensuring … equivalent experience Masters level qualifaction or equivalent experience Membership of CIPS or working towards with equivalent experience Evidence of CPD Desirable Project/Programme Management qualification eg. PRINCE 2, MSP or equivalent experience Skills and Knowledge Essential Ability to work with and build relationships with local, regional and national more »

programme/portfolio delivery, capability and digital transformation, and assurance reviews Contribute to client projects, including development of engagement plans, production of deliverables, change management activities, and workshop/meeting facilitation across a wide range of propositions, including: o Operating Model design and implementation Project Controls Transformation o Programme … Governance o Project Management Office setup and maintenance o Capability Development Digital Transformation Support progress reporting, risk management and financial controls concerning the programme or workstream. Support the growth of client relationships, identifying new opportunities within both existing and new clients, and supporting proposals to win work. Essential … experience of delivering on projects associated with programmes through either working for an organisation operating in one of the above sectors, or for a management consulting or professional services firm Commercial awareness around infrastructure ownership and project delivery (e.g. supply chain challenges, risks and controls, incentivisation) and engagement management more »

in ensuring the smooth operation and support of our client's digital technologies. Your primary duties will include: Line managing a team, focusing on performance management, development, and retention. Establishing and operating a new Digital Support Center of Excellence (CoE), encompassing service and incident management, vendor management … and 2nd line support. Developing a comprehensive service strategy for the client's digital technologies, covering service levels, incident prioritization, resolution times, major incident management, and more. Translating the service strategy into support contracts with partners. Monitoring, reporting, and governing service levels to ensure compliance and quality standards. Ensuring … capabilities. Encouraging the adoption of digital support principles across the organization. Engaging with product and project teams to enhance ongoing product supportability. Establishing vendor management capabilities and driving partner performance. Planning for digital peak volumes and supporting relevant teams accordingly. Setting up automation processes to streamline department operations. Collaborating more »

individuals, in teams and with our customers, They can be used as a guide and a reference to support processes such as team development, performance management, recruitment, identification of talent, and on-going coaching to support the delivery of our ambitious growth plans. Creating Meaningful Moments that do … all company, industry and legislative requirements by standardizing operational technical documentation and SOPs, ensuring they are easy to understand, use, current and compliant. Stakeholder Management - Build effective customer relationships, communicating clearly with all company stakeholders, managing expectations as required. Work closely with L&D colleagues and SMEs to gather … you already do? Strong writing and editing skills with, ideally, good experience in writing company-wide technical documents and SOPs. Previous experience in the management and/or use of Document Management/Quality Management Systems. Experience of producing technical documents and SOPs in a technical or more »

for your business, while keeping your kitchen and waterways clean and efficient. What you'll need to do: Responsible for the day to day management and operations of site, ensuring the smooth running of all warehouse and logistical activities Leading a team of warehouse and driving staff including training … performance management, and motivation. Accountable for all safety, compliance and quality standards are met Maintain a high level of staff performance and productivity Manage and maintain relationships with clients, suppliers, and other stakeholders. Oversee the maintenance and upkeep of the site, equipment, and vehicles. Prepare and submit … reports to senior management on site operations, performance, and KPIs Continuously monitor and evaluate site performance, identifying areas for improvement and implementing appropriate corrective action What we'll need from you: Full UK Driving Licence IOSH Managing Safely or equivalent Counterbalance/Reach FLT Licence (preferred) Experience more »

Position: Project Management Business Partner Pay rate: £37.04 p/h inside IR35. location: Broughton, UK Role Type: 12 Month contract with extension Position: Hybrid IO Associates seeks a Project Management Business Partner for the Broughton site . Join a global aerospace leader specializing in commercial and military … the PM Office. You'll provide support to the SA Wing VSM team (OSW) at the stream level across all facets of professional project management, aiming to meet time, cost, and performance goals. Responsibilities Ensure strong project management expertise supports VSM projects, applying appropriate structures, governance, and … project needs while adhering to PM standards, fostering efficient communication and stakeholder management. Advocate Agile methodologies, oversee end-to-end project plans, and monitor performance, proposing corrective actions as needed. Manage Risk & Opportunity processes, collaborate with Finance for cost and progress comparisons, and generate reports with relevant KPIs for more »

Service Delivery policies and processes based on the IT Infrastructure Library (ITIL) framework. The post holder will be responsible for the leadership and effective management of the ICT Service Desk teams, contributing to provision of 24x7x365 ICT support for the Group. Please be aware the vacancy may be closed … in support of day-to-day operations and project-based activity. Expected to provide and explain detailed service deliverables regarding all levels of service management related to the ICT support service. Responsible for both the ICT Services Catalogue and Configuration Management Database (CMDB)/Service Desk tool. The … minimum include Incident, Problem and Change Management. Responsible for developing the Service Desk team professionally through being a role model: guidance, coaching and associated performance management to maximise performance and engagement. Ensuring delays and problems notified to you are escalated where necessary, keeping your line manager always more »

To apply for this role you must follow this link:-https://www.civilservicejobs.service.gov.uk/csr/jobs.cgi?jcode=1911810 The CDIO Portfolio Management Function sits within the Chief Operating Officer and are responsible tomaintainan aggregate portfolio view of demand andcapacityfor IT changes delivered by CDIO, drive effective delivery … standards,controlsand performance monitoring of the IT portfolio. A target state maturity roadmap for CDIO Portfolio was defined as part of the CDIO Target Operating Model (TOM). The maturity roadmap has two main target states: establishing core portfolio capabilities and improving delivery for projects and programmes (March … developing IT Service Portfolio Management function as CDIO transitions towards a Product and Platform organisation. Job description The Service Portfolio Manager role will have accountable ownership of the pipeline management and delivery assurance for assigned portfolio segment(s), (e.g. Policy-Driven change, CDIO driven change) aligned to the more »

To apply for this role you must follow this link:-https://www.civilservicejobs.service.gov.uk/csr/jobs.cgi?jcode=1911810 The CDIO Portfolio Management Function sits within the Chief Operating Officer and are responsible tomaintainan aggregate portfolio view of demand andcapacityfor IT changes delivered by CDIO, drive effective delivery … standards,controlsand performance monitoring of the IT portfolio. A target state maturity roadmap for CDIO Portfolio was defined as part of the CDIO Target Operating Model (TOM). The maturity roadmap has two main target states: establishing core portfolio capabilities and improving delivery for projects and programmes (March … developing IT Service Portfolio Management function as CDIO transitions towards a Product and Platform organisation. Job description The Service Portfolio Manager role will have accountable ownership of the pipeline management and delivery assurance for assigned portfolio segment(s), (e.g. Policy-Driven change, CDIO driven change) aligned to the more »

and timely information to satisfy both internal & external corporate reporting requirements. This includes Contract Monitoring, SUS/PbR submissions, Board and Executive dashboards, Operational Management Reports and Performance Indicators. This post is tasked with providing accurate and reliable data to meet these reporting needs via the Trust Data … range of educational packages for postgraduate doctors and other healthcare professionals. The Information development team alongside the Information team are part of the Information Management and Technology Department and its work in delivering the digital strategy for the Trust. The Information Team is responsible for a wide range of … information analysis relating to patient information, business and performance management indicators and clinical and information governance issues. Job description Job responsibilities Please find a document attached with the combined job description that highlights the main responsibilities as well as the person specification. Person Specification Education/Qualifications Essential more »

To apply for this role you must follow this link :-https://www.civilservicejobs.service.gov.uk/csr/jobs.cgi?jcode=1911810 The CDIO Portfolio Management Function sits within the Chief Operating Officer and are responsible tomaintainan aggregate portfolio view of demand andcapacityfor IT changes delivered by CDIO, drive effective delivery … standards,controlsand performance monitoring of the IT portfolio. A target state maturity roadmap for CDIO Portfolio was defined as part of the CDIO Target Operating Model (TOM). The maturity roadmap has two main target states: establishing core portfolio capabilities and improving delivery for projects and programmes (March … developing IT Service Portfolio Management function as CDIO transitions towards a Product and Platform organisation. Job description The Service Portfolio Manager role will have accountable ownership of the pipeline management and delivery assurance for assigned portfolio segment(s), (e.g. Policy-Driven change, CDIO driven change) aligned to the more »

Role Title : Head of Complex Case Management Location : Hybrid (any location) – open to travel to London on an adhoc basis. 2-3 times. Contract End Date : 6 months Day Rate : Competitive (inside IR35) Deloitte Working with the Deloitte Associate (Contractor) Programme means we can offer you the opportunity to … of 11 complex case managers and report to the Head of HR Operations in addition to driving the transformation/CSI activity for case management across Deloitte. Deliverables Lead the ER case management team, managing activities such as coaching and development. Proacti vely drive the transform ation/… CSI activity for case management in accordance with the milestones identified in the plan. Ensure service delivery standards and measurement against SLAs are met within the ER function and with third party vendors. Embed the strategic dire ction for the team and ensures that all performance management more »

The Company This business is a leading IBM Maximo Enterprise Asset Management partner for asset intensive organizations worldwide. As one of the few Maximo partners providing Enterprise Asset Management (EAM) and Asset Performance Management (APM) expertise across North America, Europe and Asia Pacific, it combines a … local presence with global expertise to deliver tailored asset management solutions and trusted partnerships wherever companies are on their maintenance journey. Its leading MaxiCloud platform brings together best of breed solutions to future proof modern businesses. The Position As a Maximo Project Manager you will be client facing in … person where appropriate but also remotely and will have a range of responsibilities including; Project Management and Delivery of large customer facing projects and for the operational relationship with those customers. Supporting the consultants line manager in the development of the relevant team members to ensure that the business more »

Utilising the HRIS for data analysis and reporting Act as a coach and mentor to managers Lead on all aspects of employee relations case management Develop performance management systems aligned with employee development Coordinate with external providers on payroll, recruitment and benefits Support senior HR leadership in more »

the globe, we have managed to maintain our proven track record in delivery across multiple technologies we specialise in; Business Intelligence (BI), Customer Relationship Management (CRM), Data and Insights and Enterprise Performance Management (EPM). But it is our team of dedicated experts that are at the … from a respected university. • 2+ years in EPM Consulting or Development experience within a customer environment project designing and developing solutions  Use of Data Management and other EPM related integration options between the Business Processes. o Finance Professional with an interest in systems. Part or Fully Qualified Accountant (CIMA … Technical training will be provided) Preferred • Experience with Narrative Reporting (EPRCS) • Planning (EPBCS/PBCS/Hyperion Planning*) (Financials, Workforce, Capital & Projects) • Profitability & Cost Management (PCM/HPCM*) • Tax Reporting (TRCS) • Enterprise Data Management (EDMCS/DRM*) • Account Reconciliation (ARCS) (equivalent On-Premise variants are also acceptable denoted more »

will require involvement in all aspects of the project delivery, taking overall ownership and ensuring compliance with all relevant standards, technical support of commissioning, management of project budget and deliverables. Where required, the role may take additional responsibility to support the leadership, and carrying out of, a specific functional … or large program of work within the MTCs Technology Group or Industrial Sectors. You may be expected to work collaboratively with colleagues in the management teams within the Technology Group and Industrial Sectors to deliver the corporate objectives of the MTC and ensure alignment and effective delivery of functional … of the MTC and ensure alignment and effective delivery of functional strategies. You will be required to collaborate closely with colleagues in the same management team to deliver the objectives of the business unit or large project. This requires an ability to influence people outside your line management more »

BAU) service levels. Role Overview: Responsibilities: Manage teams to deliver telecoms roadmaps, meeting project deadlines and maintaining business-as-usual (BAU) service levels. Oversee performance management of suppliers providing telecoms and mobile support services. Develop, test, and maintain corporate and operational communications networks, including configuration, documentation, and reporting. … Ensure comprehensive documentation of the telecoms infrastructure and robust business continuity plans. Handle contract and service level management for third-party SaaS providers. Manage a budget of approximately £6 million. Lead a team of 30+ direct reports. Collaborate with Executive and Senior leaders within the organisation and key vendors. … Skills and Competencies: People Management: Exhibit excellent leadership skills, motivating and developing high-performing teams. Stakeholder Management: Effectively manage suppliers, meeting performance indicators and targets. Leverage suppliers to inform telecoms technology roadmaps. Technical Strategy and Planning: Possess strong technical expertise in telecommunications systems and networks, including control more »

gaps, and demonstrate clear ROI of training for the organisation. Be a trusted advisor to executives, leaders, HRBPs & employees on all aspects of Talent Management and Learning & Development. Lead projects regarding new tools, technologies and processes or to improve existing methods focusing to deliver an added value for HR … all business areas. Supporting, coaching and guiding the project work and continuous development of junior L&D/HR colleagues. What you will do: Management Processes, providing guidance on objective-setting, and working with regional leaders and the Americas region to improve Performance Management practices. Career & Succession … Management: Support HRBPs & Leaders to identify high-potential employees, develop succession plans, and ensure a robust pipeline of talent for critical roles within the organization across EMEA. Employee Development and Training: Designing, delivering and leading training and development programs tailored to the needs of Employees in the EMEA region more »

Services : Collaborate with healthcare professionals and stakeholders to continually improve service delivery and patient satisfaction. What We're Looking For: Proven experience in healthcare management or administration. Strong leadership skills with a knack for motivating and inspiring others. Excellent communication and interpersonal abilities. In-depth knowledge of healthcare regulations … The Practice Manager is responsible for: a. Overseeing the day-to-day operations of the organisation, ensuring staff achieve their primary responsibilities b. Functional management of all clinical and administrative staff c. Provide direct line management d. Managing the recruitment and retention of staff; develop, implement and embed … development plan (PDP) u. Ensuring the team reach QOF targets (supported by the nursing and administrative leads) v. Adopting a strategic approach to the management of all patient services matters w. Developing, implementing and embedding an effective communication strategy (internal and external) x. Ensuring the organisation maintains compliance with more »

At dentsu, our focus is to deliver value for money, commercially robust agreements and enable business improvements and efficiencies through supplier sourcing and relationship management and we welcome Procurement professionals to join our exciting and dynamic team. The role will require utilising both strategic sourcing methodology and supplier/… stakeholder management principles to deliver great commercial outcomes and service improvements in line with our dentsu strategy. Key Responsibilities Strategic procurement ownership of select spend within Enterprise Technology (End User Computing, Tech Ops, Cloud Infrastructure & Cyber Security). Strong collaboration with internal business leaders including Global, Regional & Local C … Level Executives to deliver value-add Procurement solutions. Commercial negotiation of agreements across the globe, whilst balancing global, regional and cross brand challenges & needs. Management and delivery of global contract renewals. For strategic suppliers, supporting the business with contract and performance management, and implementing supplier relationship management more »

may be based in UK or Germany. Your challenge for the Procurement Manager, Country Support: - Ensure the execution of process requisitions to order (Order Management) via tasks of the 1st Line Advisor Country Support: - 1.Review and, where necessary, change or enrich purchase requisitions according to company policies, technical specifications … if needed. 6.Act as initial point of contact for all internal and external interface Stakeholders. Provide guidance for the process requisitions to order (Order Management) to enhance overall team performance. Ensure execution of Indirect Procurement Master Data Management - create, maintain and Monitor (e.g. expiring dates) Procurement Master Data … of required updates (FAQs.) Ensure contributions are consolidated and prioritized key messages are delivered for overall recommunication to users via clinics. Monitor GSS P2P performance metrics (Efficiency, Compliance, Volume, Performance - SLAs, etc.). Carry out analyses and derive optimization ideas. Based on the ideas, initiate improvement initiatives and more »

We have an exciting opportunity for a MIS Data & Funding Manager to provide effective leadership and line management of the roles within Data services and Contracts, that manage the MIS and its functionality, the funded learner data, exports and reporting and contractual financial management activity. To provide strategic … direction and operational decision making to enable Training 2000 to meet its contractual obligations and provide financial, quality and performance management information to the business. Some of the key duties of the role will include: To provide effective leadership and line management of System development and report … writing staff to ensure: That data management systems are implemented, maintained, secure, sustainable and continuously reviewed to achieve efficient data management. Financial, quality and performance reports are available to the business to inform decisions and bids, provide visibility to leadership, to respond to external contractual requests and to more »

of AXA, our role is multi-layered. From insurance operations to corporate functions, we leverage data, technology, and diverse capabilities to enhance our partners' performance in a streamlined, efficient manner. Our Vision: Building on unique capabilities and expertise, our teams dare to open new doors for AXA. We are … with overarching corporate milestones. Capability & Capacity Building: Build, lead, and evolve a world-class internal consulting team, spanning across domains such as research, project management, PMO, business analytics, IT architecture, and other vital areas of expertise. Minimise external consultant reliance, catalysing fiscal prudence, expedited resolutions, and seamless project orchestration. … s deliverables accordingly. Strengthen cross-functional collaboration and ensure alignment with stakeholder expectations, resulting in better project outcomes and stronger inter-departmental cohesion. Knowledge Management: Champion the creation and maintenance of a knowledge base, ensuring that best practices, lessons learned, and expertise are shared and accessible across AXA entities. more »

within the specified scope, and on budget. This role will be ideal for anyone that has experience in Human Resources or Strategic Consulting Project Management that aspires to work with an outstanding portfolio of clients, solving complex business challenges with innovative solutions. Key Responsibilities Manage projects across Insight222 including … project meetings, stakeholder interviews, workshops, and client events. Support our SMEs and facilitate workshops with client teams on learning and consulting engagements. Run project management meetings for client engagements (e.g., weekly PMO calls). Thoroughly record/document client conversations, including stakeholder interviews and group sessions. Develop and manage … efficient manner. Provide proposal development support including helping define project scope and objectives. Core Requirements Demonstratable experience in human resources or strategic consulting project management roles is essential. Proven expertise in project management as a vendor or consultant with a client-focused delivery environment. Strong experience managing and more »