76 to 100 of 118 Permanent Service Management Jobs in England with Remote Work Options

About KBR and the Project KBR has developed and implemented an innovative, cost-effective solution for the strategic management of estates and facilities services. The Estates Intelligence model and our 6 A methodology; Aggregation, Automation, Asset Management, Assurance, Audit and Analytics, enable the strategic management of estates … technical roadmap will guide the implementation of innovative solutions for both new and existing clients. Required Skills & Qualifications Essential: Significant Business Analysis and stakeholder management experience Experience working in an operational environment using ITIL service management processes Experience managing a team Experience in business process development Hold more »

understanding of spreadsheets (Microsoft Excel) and structured data presentation. (Experience in QUALYS and/or PALO ALTO CORTEX would be beneficial). With full management support, he/she will be responsible for daily reporting of SecOps status as pertains to Servers and be prepared to understand and take … of three years' exposure to Patching, Security tools and their installation and remediation in a technical support or server administration role that includes data management and presentation. Most important is self-motivation with a proven ability to think and act proactively with strong interpersonal skills. ESSENTIAL DUTIES AND RESPONSIBILITIES … In collaboration with local IT teams and international IT management, utilising existing and new service management tools as provided: Chasing down and remediating unpatched and otherwise insecure Servers and other endpoints as required. Daily and Real Time reporting on server SecOps status. Maintaining installation of appropriate tools more »

Partnership is specialist provider of IT Infrastructure and Support Services for over 25 years. Our core services are support desk, on site engineering, project management and delivery, storage and logistics and technical consultancy. We encourage our colleagues to progress, including into other teams and departments. Join our friendly company …/enterprise level infrastructures. Excellent analytical and problem-solving skills to achieve prompt resolution. Strong experience of incident and problem management. An understanding of service management standards and tools (ITIL) would be an advantage. Disaster Recover, Replication and Recovery. Storage technologies: SAN, Fibre Channel Switches etc. IaaS and … Cloud technologies; Microsoft Azure, Office 365. Networking, including TCP/IP, DNS, WINS, DHCP, wireless. System Management and monitoring technologies; SCOM, SCCM, MECM Anti-virus technologies Develop, produce, and maintain documentation. This role is subject to a clear standard DBS check being received. No agencies please. more »

Partnership is specialist provider of IT Infrastructure and Support Services for over 25 years. Our core services are support desk, on site engineering, project management and delivery, storage and logistics and technical consultancy. We encourage our colleagues to progress, including into other teams and departments. Join our friendly company …/enterprise level infrastructures. • Excellent analytical and problem-solving skills to achieve prompt resolution. • Strong experience of incident and problem management. • An understanding of service management standards and tools (ITIL) would be an advantage. • Disaster Recover, Replication and Recovery. • Storage technologies: SAN, Fibre Channel Switches etc. • IaaS and … Cloud technologies; Microsoft Azure, Office 365. • Networking, including TCP/IP, DNS, WINS, DHCP, wireless. • System Management and monitoring technologies; SCOM, SCCM, MECM • Anti-virus technologies • Develop, produce, and maintain documentation. This role is subject to a clear standard DBS check being received. No agencies please. more »

controlling and storing any pertinent information, and preserving information objects to make certain that they may be current, applicable and valid. Participate in Problem Management, Major Incident and Disaster Recovery sports as required Skills Needed: Previous experience in a similar role/2nd Line Support Experience supporting Mac and … up of AV and interactive equipment; such as projectors, video-conferencing equipment, interactive equipment ITIL Foundation qualification (v3 or v4) Strong understanding of ITIL service management processes Experience using an ITSM ticket management system Research indicates that men will apply to a role when they only meet more »

Job summary Do you have a background in customer service with a desire to work in IT? If so, our busy NHS IT Service Desk at Somerset NHS Foundation Trust would like you to apply to join us as an IT Support Assistant. The role involves providing IT … well as user account creation. This role involves a lot of troubleshooting and problem solving as well as some general administrative tasks. The IT Service Desk team are an experienced group of people so there is a great deal of knowledge that can be shared. The team work together … and support each other by sharing knowledge and asking questions whenever they need to. Main duties of the job The IT Service Desk is the first point of contact for IT issues for staff working at Somerset NHS Foundation Trust. Therefore, it is important to have good communication skills more »

match the ever changing internal and external environments. Reporting initially directly to the Head of Architecture and Design, this will be a key senior management position within IT Services, taking a leading part in the selection and delivery of the digital learning environments Key Skills and Experience: Educated to … in Computer Science, Information Systems, or equivalent relevant education/experience plus substantial work experience in a relevant technical/scientific and/or management/supervisory role in a specialist area. A higher degree may also be held. Where no equivalent qualification is held a proven track record … in all facets of IT, including applications, data, infrastructure, (including Private and Public cloud), network and integrations. Risk identification, articulation, mitigation, and other risk management understanding. Knowledge of Higher Education in general and its environment would be beneficial. A background in software development or solution architecture with appropriate technology more »

Customer Support team, and there is a requirement to ensure the right processes, people and technology are in place to provide a 'first class service that is seamlessly integrated with the wider business. This is a fast-paced job role, where the Junior Customer Support Consultant will effectively handle … customer enquiries, as well as managing complaints and issues. The customer service team provide a professional and engaging experience to our clients loyal customers. You are the voice of our business and client and therefore you will need to ensure your personality, professionalism and engaging personality comes through in … the form of exceptional customer experience. As a customer service advisor, you are responsible for providing a quick, effortless and exceptional customer service experience to the system users via telephone, and email, via a ticket-based system. The customer experience is what needs to be at the forefront more »

of our client, we are seeking to recruit a System Safety Engineer on an initial 6-month contract. You will undertake development and in-service System Safety activities in support of the UK MOD customer and the UK & US-based suppliers of weapon system AMS. Role: System Safety Engineer … systems. Previous industry Safety Engineering experience in the Military Air environment. This should include application of Def Stan 00-056. Experience developing Safety Management Systems and in-service management of Safety Cases, and Hazard Logs. Experience with the use of common safety tools, such as CASSANDRA … Environment. Experience of identifying and applying appropriate safety legislation and regulations. The candidate should possess strong communication skills, technical proficiency, and skills with project management concepts/tools. The role will have significant UK MOD customer, supplier and wider company interface and therefore a person who is diplomatic whilst more »

the team; identifying and owning continual improvement opportunities within the team; testing and trialling new test toolsets. Providing status reports to Project Managers, Senior Management Team and senior business leaders. Supervising team members to ensure all test activities are conducted to our standards Test Design & Execution 80% Developing test … key stakeholders, requirements documentation, solution design, high level test plan, business process maps and other project documentation Ensure proper traceability, version control and configuration management of all test objects developed. Ensuring that all technical preparations have been completed prior to commencing test activities i.e. test environments stable and ready … Deloitte build. Conducting full analysis of the results returned and handing over any defects which, upon review, are found to be valid. Identification and management of defects through to resolution. This may include leading defect triage sessions Develop communications and reports to be shared with Business & Service Owners more »

are noted and up to date using Tela’s CRM Keeping customer notes up to date on IT Glue Maintaining a high degree of service for all support queries and adhering to all service management principles Supporting users in the correct use of equipment by providing any … training and advice Person Specification Tela are a customer first organisation. We look for individuals that share this passion and take pride in the service they provide. The successful candidate will be a current 2nd line technician, ideally with experience of working for a Managed Service Provider. Strong … solutions is essential. Other required experience/skills: Microsoft 365 – Exchange Online/SharePoint Online/Microsoft Teams/Entra ID (Azure AD) Modern Management Technologies – Intune/Windows Autopilot/Enterprise Mobility Networking - Routers, Firewalls, Switches, and general troubleshooting Work Location This is a hybrid role which will more »

National Security, Counter Terrorism or Public Sector project experience. Prior consulting background Technology Operating Model design Process re-design, optimisation and lean practices Delivery Management and Business Analysis IT Operations Requirement’s elicitation Value stream mapping IT Service Management and ITIL Product Ownership and Management Product more »

the Head of Architecture and with key stakeholders at various levels within ITS and the wider University to ensure the delivery of exceptional IT service across the University. Using authorised Architecture Principles, Standards and Patterns and in line with the relevant Digital Strategy and Technology Roadmaps, the Solution Architect … and design considerations are visible, opportunities exploited, and potential contentions and risks identified and mitigated. Responsible for providing architectural deliverables and input to the Service Design Processes within IT Services. Responsible for contributing to the process for design, capture and productionising architecture and technology standards and patterns for re … architecture and using APIs. A broad technical background in IT, covering operating systems, databases, integrations, cloud-based Software/Platform/Infrastructure-as-a-Service, business continuity and information security. An understanding of the application and software development life cycle. An understanding of release and change management. An understanding more »

are noted and up to date using Tela’s CRM Keeping customer notes up to date on IT Glue Maintaining a high degree of service for all support queries and adhering to all service management principles Supporting users in the correct use of equipment by providing any … training and advice Person Specification Tela are a customer first organisation. We look for individuals that share this passion and take pride in the service they provide. The successful candidate will be a current 2nd line technician, ideally with experience of working in an MSP environment. Strong working knowledge … solutions is essential. Other required experience/skills: Microsoft 365 – Exchange Online/SharePoint Online/Microsoft Teams/Entra ID (Azure AD) Modern Management Technologies – Intune/Windows Autopilot/Enterprise Mobility Networking - Routers, Firewalls, Switches, and general troubleshooting Work Location This is a hybrid role which will more »

services to monitor existing private cloud multi-tenant hosting capabilities at multiple classifications. Provide operational level tooling and monitoring capabilities to enhance and improve service operations and tenant experience as well as provide enhanced support and alerting to internal and external infrastructure teams, service providers and tenants. VMware … Log and network insight - design, deploy, troubleshoot and manage to a 3rd line level. Deployment and management of Splunk with an application monitoring and alerting use case, also within a tenant specific application monitoring context. Experience in reviewing existing monitoring services, providing guidance on enhancing current services. Technical Competencies … VMWare Cloud Foundation operations, including: VMware Aria Operations and VMware Aria Operations for Logs. Experience with Splunk, ideally including log forwarding to a central service provider. Experience with security tooling such as Nessus. Additionally, it would desirable to have experience with: Aria Automation (formally VRA), Grafana & Prometheus. Foundation level more »

Attribute maintenance, Workflow, Modeller, utilising Knowlys and Widgets), Financials (Core, FIC, FAs and YE), Logistics (Purchase Orders, Sales Orders and invoicing, Product and Inventory Management), Financial Planner, Resource Planning, Project Costing and Billing, Expenses, Human Resources. Prior experience of interfacing systems with an ERP using ETL, XMLs, and APIs. … experience working with SPS software. Experience using MS SQL and running TSQL queries and updates. Experience Training Users. Understanding of working within industry-standard service management methods such as ITIL. Desirable: Degree in Computer Science (Or Advanced ERP experience). A good grasp of accounting principles and sales … and systems and introduce efficiencies. Ability to work to tight deadlines and deliver project requirements. Good presentation skills. Desirable: Familiar with Unit4 Financial Performance Management (OCRA). Good understanding of creating, managing, and migrating AMC, Mobile Apps, ARC and Worderator reports. Keeping up to date with the latest technologies more »

Salesforce Consultant/Developer - Service and Sales Cloud Rate (Outside IR35) 6+6 Month Contract Remote Working You will be joining an award winning and well established global SaaS based business. As the Salesforce Consultant, you will be working within a highly experienced product team, making high level improvements, changes … and features across Service, Sales and Experience Cloud platforms. Project Work: Implementation work, across Service Cloud, Experience Cloud and Sales Cloud environments using Lightning Web Components, Visualforce, Apex coding. Design and delivery of a Knowledge Centric Service (KCS) application. Used for monitoring of Knowledge Articles and Case … Management. Core development work using custom objects, permission sets, reports, dashboards, and flows. Requirements: Must have Development level experience across Service Cloud, Experience Cloud and Sales Cloud environments using Lightning Web Components, Visual Force, Apex coding, Screen based flows, External Services and Apex calls. Strong working experience with KCS more »

IT Project Manager (Hybrid/Flexible) We are currently recruiting for a Project Manager to join the IT Management Team in a public sector organisation to support in the planning, implementation, and completion of varied projects. This is a permanent position which offers hybrid working. Your Company A Government … proficiency and productivity across the organisation with its main headquarters being based in Eastleigh. Your Role You will work as part of the IT Management team reporting into the Business Operations Manager. You will help support and provide clarity to key projects across the business, alongside working with internal … stakeholders to ensure all aspects of the projects are identified. You will be looking to implement IT training systems and implement IT Service Management tools. Daily duties and responsibilities include collecting, comparing, and evaluating project data allowing a thorough review of project performance; You will also provide guidance more »

expanding IT services division as they expand their portfolio of services. Role purpose: This is a combined operational based position operating within the IT Service Management team Many of the responsibilities are general, however working knowledge of the ITIL Change and Configuration Management processes are crucial to … the success of the role To support the IT Change & Configuration Management function to help reduce risk, improve implementations, record CIs, and effect system changes smoothly Experience required: Significant and recent experience in a IT Change & Configuration Manager role Familiarity with helpdesk ticketing systems (ITSM tools) Experience of ITSM … HALO is essential ITIL Foundation qualified Good all-round knowledge of IT Applications/Infrastructure Experience of CMDB Data modelling and reporting Strong customer service orientation, good communication, teamwork, and interpersonal skills Attention to detail and the ability to manage multiple priorities and stakeholders in a fast-paced environment more »

Head of IT and Security, Head of Infrastructure, Infrastructure Manager, IT Manager. Strategy, Management, Decision Making, Cloud, Azure, Infrastructure, IT Security Are you a seasoned Infrastructure and Security Manager, IT Manager, or Head of IT with a passion for driving technology solutions forward? Do you thrive in dynamic environments … Strong Microsoft Office 365 administration skills, including hybrid Azure deployments. - Extensive hands-on experience in Microsoft Windows network skills including Microsoft AD, Group Policy management, security, DNS, DHCP, DFS, RDP, and other Windows services. - Understanding of complex WAN and LAN topologies, Cisco/Meraki Switch configurations. - Extensive experience managing … managing cyber security estates, overseeing external penetration assessments and vulnerability assessments. **Preferred Qualifications:** - Experience in private and public cloud data centre management. - Level 3 Service Management Framework qualification and knowledge of ITIL. - Relevant technical certifications. **About the Company:** Our client prides itself on innovation, excellence, and fostering a more »

Strong Microsoft Office 365 administration skills, including hybrid Azure deployments. - Extensive hands-on experience in Microsoft Windows network skills including Microsoft AD, Group Policy management, security, DNS, DHCP, DFS, RDP, and other Windows services. - Understanding of complex WAN and LAN topologies, Cisco/Meraki Switch configurations. - Extensive experience managing … Experience managing cyber security estates, overseeing external penetration assessments and vulnerability assessments. **Preferred Qualifications:** - Experience in private and public cloud datacentre management. - Level 3 Service Management Framework qualification and knowledge of ITIL. - Relevant technical certifications. **About the Company:** Our client prides itself on innovation, excellence, and fostering a more »

hiring an EPR Solutions Architect/Tech Lead on a permanent basis. The ideal EPR Solutions Architect/Tech Lead will have excellent stakeholder management and communication skills, along with a can-do attitude and leadership experience. They will also be resilient and relish working in a high pressured … Package: Excellent benefits package to be discussed. EPR Solutions Architects/Tech Lead Skills and Experience: Strong experience of the Support, Configuration, Build and Management of Cerner Strong leadership skills and experience. Excellent stakeholder management skills at all levels Comfortable holding both technical and non-technical conversations. Comfortable … understanding of the patient journey, as well as the key challenges clinical staff face, with respect to use of systems. solid understanding of ITIL Service Management & Methodology Processes As a professional company we welcome applications from persons of any age and/or background and do not intend more »

EU passport. Job Profile: S/4HANA Greenfield Implementation – current version 2020, moving to 2023. Functional Scope: Finance, Indirect Tax, Procurement (including Ariba), Sales, Service Management, Global Trade Services, Transport Management, EWM, Inventory Planning etc. SAP MDG is in scope for Supplier, Item etc. MDG Customer is more »

DellEMC and MS File Servers Support new client onboarding activities from the project stage into business as usual. Support the implementation, configuration and ongoing management of the monitoring solution. Take ownership of Incident and Problem records, apply technical troubleshooting and problem-solving skills to methodically handle investigation activities, identify … maintain updated records. Help support Major Incidents to ensure they are managed closely from initial response to resolution, including timely communications. Take ownership of Service Requests to fulfil these quickly and maintain up to date/accurate records. Support ongoing version releases, including testing and deployments. Collaborate with other … internal or external) Experience with Nutanix is preferable Experience with hardware installation, racking and stacking. ITIL Training & Certification would be preferable Experience in using Service Management ticketing systems. Good analysis, troubleshooting and fault-finding skills. Good technical aptitude to understand, use, and learn new technologies or processes. Demonstrates more »

to translate technical issues to non-technical staff. Strong desktop support skills with an eye for detail and excellence. A strong understanding of the Service Management Environment (ITIL). Driving license Being a premier Microsoft partner, candidates who can demonstrate a strong understanding of Windows 11 & 12, M365 more »