EBI is embarking on a transformative mission to enhance its IT services through the implementation of the IT Service Management (ITSM) framework using the ServiceNow platform. We are currently seeking an enthusiastic and motivated individual to join our implementation team, actively participating in the green-field deployment of the platform. … the utilisation of ITIL best practices, aiming to optimise IT services through automation, standardisation, and the introduction of transparency in service quality. As a ServiceNow developer at EMBL-EBI, you will play a crucial role in the development, design, and support of technical solutions on the ServiceNow platform.Your responsibilities will … span across administration, application development, maintenance, and technical support for the ServiceNow platform, all executed with the utilisation of best practices in web programming techniques. Join us in this exciting journey as we redefine and elevate our IT services landscape. Your role Plan, execute, monitor, and work on all technical more »
required: Solid experience with SNOW, especially in functional and operational modules such as VA, HR, and IRMS. Ability to lead expansion and integration projects. ServiceNow Architecture Design: Design and architect scalable and robust ServiceNow solutions to meet business requirements and objectives. Define and implement best practices for ServiceNow configuration, customization … and development. Module Expertise: Serve as a subject matter expert (SME) in ServiceNow functional and operational modules, including Virtual Agent (VA), Human Resources (HR), and Incident Response Management System (IRMS). Provide guidance and support to internal teams on module configuration, workflows, and integrations. Expansion Projects: Lead expansion initiatives to … deploy new ServiceNow modules or functionalities to support evolving business needs. Collaborate with s... more »
required: Solid experience with SNOW, especially in functional and operational modules such as VA, HR, and IRMS. Ability to lead expansion and integration projects. ServiceNow Architecture Design: Design and architect scalable and robust ServiceNow solutions to meet business requirements and objectives. Define and implement be... more »
Enterprise Account Executive for a leading ServiceNow Partner £100k basic £200k OTE Uncapped Remote working New Business Role Fantastic chance to join an industry-recognized business. This organization provides end-to-end Implementation Services, Digital Transformation solutions for their customers, as a top platinum partner for a market-leading technology … 200k uncapped, top earners exceeding £350k Candidate New business mindset Enterprise-level selling with demonstrable success and longevity Experience selling Software and Services around ServiceNow would be ideal Able to manage a team of people in order to successfully manage a customer (e.g. Service Delivery Managers, Project Managers etc.) Is more »
Job Title: ServiceNow Senior Developer/Administrator/CMDB Analyst Location: London, Leeds, Edinburgh Job Type: Perm Salary: National - ranging from £49,700 - £78,700 and London from £53,300 - £80,000 SC Clearance: The successful candidate will hold or will be required to obtain Security Clearance (SC) level vetting. … We do this to make sure markets work well for individuals, businesses and the economy as a whole. Minimum * Exposure with working as a ServiceNow CMDB administrator * Certified ServiceNow System Administrator * ITIL V3/V4 Foundation accreditation Essential * Experience with ITSM processes including CMDB and frameworks (eg, ITIL) * Exposure with … management practices * Knowledge of Performance Analytics * Involvement in ITOM Discovery Configuration * Experience in working as a CMDB Analyst * Good understanding of OOTB capabilities of ServiceNow and a hunger to keep yourself up to date with the developments in the ServiceNow world * You should be able to identify and implement the more »
including administration and operation. Experience of Microsoft 365 Deployment and Operations An understanding of Microsoft Azure Cloud Eco Systems and Services Operational experience of ServiceNow (ITSM - Incident Management; Change Management; Request Fulfilment). An understanding of Information Security (InfoSec) and Cyber Security fundamentals INDIT Planet Recruitment acts as an employment more »
ServiceNow Senior Technical Consultant required to work at an leading ServiceNow Implementation Partner to work across a range of interesting and complex implementation projects on a permanent basis with work split between home and London. Joining a growing and industry-leading group of consultants you will be responsible for implementing … ServiceNow for various customers from initial engagement through to delivery. You will therefore be required to have strong business-facing and technical skills; from advising on possible solutions and running requirements gathering workshops, through to hands on development and configuring the platform using JavaScript, HTML, and AngularJS. Ideally, the successful … candidate will have prior experience in a consulting role and hold ServiceNow certifications such as CSA and CIS (preferably across multiple product lines). Successful candidates will be technical, engaging and adaptable; with the ability to push themselves and be self-sufficient in a fast-moving environment. There is an more »
Manchester, England, United Kingdom Hybrid / WFH Options
Infused Solutions
Our client is seeking a highly motivated and skilled ServiceNow Developer to join their dynamic IT team in Manchester. The ServiceNow Developer position presents an exciting opportunity for someone ready to take charge of the support and advancement of ServiceNow, ServiceNow Discovery, and associated service management solutions within the IT … Service Management domain. The primary focus of this role is to ensure optimal performance of the ServiceNow platform, crucial for the smooth operation of the business. This entails configuring and maintaining various modules such as Self-Service Portal, Incident, Request, Change & Problem, and Asset Management, as well as providing support … for ongoing or upcoming ITIL/ITSM/ITOM initiatives. Key Responsibilities: Administering the ServiceNow platform Managing business services and configuration item relationships within ServiceNow Supporting ServiceNow discovery tool for CMDB Installing and testing updates and new releases Collaborating with business users to refine business requirements and workflows, and translating more »
ServiceNow Developer – £75k - Manchester Hybrid 2 days per week in office My prestigious legal client is looking for an experienced ServiceNow Developer to join their growing IT function, this is an excellent opportunity to develop and shape my clients ServiceNow environment. The successful candidate will be designing and developing requirements … into technical solutions and then deploying and maintaining the ServiceNow Platform. Responsibilities: • Responsible for the day to day technical management of the ServiceNow Product suite. • Primary contact for all ServiceNow integration and enhancement requests. • Translating requirements into ServiceNow technical solutions and optimise automation and integration. • Acting as the ServiceNow Platform … SME and technical escalation point for junior staff. • Ensure that ServiceNow enhancements and integrations are done to best practice and keep a high Health Scan score. Requirements: • Excellent communication and stakeholder management skills • ServiceNow Admin Certified • HRSD • ServiceNow Scripting such as, UI Policy, UI Action Client Scripts, Email Inbound, Business more »
Leeds, England, United Kingdom Hybrid / WFH Options
ReCulture
calm in a high-pressure environment. Demonstrable experience of working with ITIL-based processes. Strong awareness of Cyber Security Threats. Desirable: ITSM Software (Remedy, ServiceNow, Samanage). ITIL Qualifications. What You'll Receive in Return: 25 days’ annual leave Birthday privilege day and Christmas shutdown Holiday buy, sell, and carryover more »
knowledge transfer. Manage the recruitment process for new Service Desk team members, ensuring a smooth onboarding experience with comprehensive training on ticketing systems (e.g., ServiceNow, Zendesk) and relevant IT support methodologies. Optimise team resources through effective scheduling and workload management, ensuring smooth operations during periods of staff leave or unexpected more »
New 6-month contract opportunity for a mid-senior (outside IR35) ServiceNow Technical Lead to join a consultancy with immediate effect. ServiceNow Technical Lead Responsibilities Oversee the design and deployment of ServiceNow solutions, making sure they align with business goals and adhere to industry standards. Accountable for the technical specifications … and execution of ServiceNow integrations. Set up and tailor ServiceNow, including workflows with Flow Designer, Service Catalog, UI, client scripts, business rules, UI actions, script includes, and more. ServiceNow Technical Lead Required Experience Order Management Tool (OMT) Telecommunications Service Management (TSM) Over 8 years of practical experience with the ServiceNow … platform. More than 5 years of experience in crafting comprehensive ServiceNow solutions. ServiceNow Technical Lead Application Process This is a 6 month contract requirement with a start date ASAP; CV's are currently being considered and interviews are taking place from Monday 3rd June 2024. The interview process will be more »
the implementation of new services into their IT environments and maintain their CMD. Key Responsibilities Lead in the preparation of the CAB Workbench within ServiceNow Act as Change Manager in CAB or E-CABs when called upon. Contribute to the maintenance of a comprehensive configuration management database (CMDB)by updating more »
Policy Awareness of ITIL process of Incident, Change, Problem, Service Request and related activities Desirable skills Certification in Microsoft Technologies Experience with Service management, ServiceNow Knowledgeable in AD Experience supporting Lenovo, HP and Mac devices and tablets Driving licence & access to a vehicle SAN technologies, Converged Infrastructure etc.) Additional Information more »
management skills, with direct exposure to handling tricky and hard to please clients In-depth understanding and certifications in service management methodologies (ITIL V4, ServiceNow) Willing to support the Incident Management team by working as part of a rota to ensure 24/7 coverage Please call James Sample here more »
inquiries via various channels, including email, Teams, in-person interactions, or direct calls, showcasing exemplary customer service skills. Accurately document all issues in our ServiceNow ticketing system for seamless tracking and resolution. Key Requirements: 1-5 Years of experience working in a corporate or financial services company. Proven track record more »
ServiceNow Administrator Manchester 2x per week £60,000 + 10% bonus + 10% pension Would you be interested in exploring an opportunity with a leading player in the re-insurance space, currently on a journey to bring all their technology in-house? You will be joining a growing tech team … and play an important role in helping shape and enhance their capabilities amongst their transition. Key Responsibilities : General Administration of the ServiceNow platform Maintain business services and configuration item relationships in ServiceNow. Support ServiceNow discovery tool for CMDB. Work with business users to identify and refine business requirements and work … flows. ServiceNow platform configuration and customisation Develop UI forms, fields, notifications, work flows and JavaScript server/client code. Build reports, gauges, and home pages. Maintain Service Level Agreement (SLA) and monitor SLA work flows. Key Skills : Experience in ServiceNow as a System Administrator or similar responsibility. Ideally, a Certified more »
in mind you will need: Solid Experience in a Similar Position Experience in the Financial Industry – Preferably Buy-Side ITIL Qualified Active Directory Experience ServiceNow Experience Preferred Ready for you next assignment? Please get in touch. No up to date CV required. more »
Service modules) is essential - please only apply if you have demonstrable experience of D365. ITIL knowledge/certification. Experience in CRM maintenance and support. ServiceNow administration skills. Please let me know if you are interested. If you are unavailable or not interested but know someone who might be, we offer more »
research and problem solve. Ability to communicate with stakeholders in a multinational context. Ability to respond constructively to ambiguity and changing requirements. Experience with ServiceNow and Azure DevOps. Job Offer Salary up to £55,000 per annum Up to 15% annual bonus The opportunity to work with a dedicated and more »
London, England, United Kingdom Hybrid / WFH Options
Sportradar
members and general employee awareness. Required Skills/Abilities and Knowledge 5 years of crisis management experience Major Incident Management tool experience, preferably with ServiceNow, a plus Familiarity with incident management metrics such as MTTR/MTTD, root cause analysis, and severity levels preferred. Professional experience with ITSM/ITIL more »
City Of Bristol, England, United Kingdom Hybrid / WFH Options
Peaple Talent
Strong understanding of IT service management principles and frameworks (ITIL) Experience in managing service delivery in a complex and dynamic business environment Knowledge of ServiceNow is beneficial The Package: Base salary: £50,000-£60,000 Hybrid working Private Medical Insurance Performance bonus Interested? If you think you're right for more »
/BSS sub-domains - Ordering, workflows, orchestration, fulfilment, Fault, Performance management, ETL etc. Extensive experience in industry standard BSS and OSS platforms (such as ServiceNow) If you feel this is the position you are looking for, please do not hesitate to apply or contact me on Jeson@tdatelecoms.com or call more »
Familiarity with GPO, Landesk, or other IT Infrastructure tools Understanding of programming/scripting languages and ability to run basic database queries Experience with ServiceNow Education Minimum bachelor’s degree in Information Security, Computer Science, or other IT-related field Exceptional candidates with proven experience in security/network operations more »
