1 to 1 of 1 Permanent Trainee Support Analyst Jobs in England

Electronic Point of Sale (EPoS) and Patient Medication Record (PMR) Prescription and dispensing systems in the independent and corporate pharmacy sectors are seeking a Trainee IT Support Analyst to join their team. You will receive an excellent base salary of £23,700 plus overtime (average … some remote work. You will be joining a company who offer training and a genuine career path with an additional benefits package. As the Trainee IT Support Analyst you will: Be the main contact via telephone to support and assist pharmacy dispensers with IT problem resolution.Provide … telephone support to the user base utilising remote access tools. Log and categorise incoming calls and emails within a CRM system. Active involvement in the documenting and updating of knowledge base. Raise jobs for Engineers and liaise with them. Take ownership of incidents and progress them quickly and efficiently. more »