1 to 25 of 58 Permanent Customer Service Jobs in Essex

Customer Service Advisor - Product Support - Harlow - £30,000 DOE Hybrid Tue - Sat 37.5 hours Are you a customer service professional who is tech-savvy and open to training and developing technical product skills? Play a vital role insupporting and guiding B2C customers through technical glitches, product … features and general customer queries. Customer Service Advisor - Product Support , your primary responsibilities will include: Respond to technical queries. Friendly customer support and guidance,mostlyvia email. Communicating with different departments to find solutions. Problem-solving and troubleshooting technical issues. General customer service queries via … Zendesk. Requirements: To excel in this role, you'll need: Excellent communication skills, both verbal and written. Excellent customer service (ideally B2C) Technically minded and willing to learn a new product range Strong problem-solving abilities and a proactive mindset. A passion for sport will be abigadvantage. Zendesk more »

Customer Service Advisor - Product Support - Harlow - £30,000 DOE Hybrid Tue - Sat 37.5 hours Are you a customer service professional who is tech-savvy and open to training and developing technical product skills? Play a vital role in supporting and guiding B2C customers through technical glitches … product features and general customer queries. Customer Service Advisor - Product Support , your primary responsibilities will include: Respond to technical queries. Friendly customer support and guidance, mostly via email. Communicating with different departments to find solutions. Problem-solving and troubleshooting technical issues. General customer service queries via Zendesk. Requirements: To excel in this role, you'll need: Excellent communication skills, both verbal and written. Excellent customer service (ideally B2C) Technically minded and willing to learn a new product range Strong problem-solving abilities and a proactive mindset. A passion for sport will more »

Import Customer Service Coordinator-Ocean required tow join this busy freight agent locally based near Basildon GENERAL PURPOSE OF THE POSITION Reporting to the Customer Service Manager, the primary goal is providing excellent customer service to our customers and overseas partners. This includes processing … of work are carried out in a timely manner. Work closely with your colleagues to ensure we maintain the highest possible operational performance and customer service. Develop constructive relationships with key customers and suppliers assisting in resolving any concerns and implementing any corrective action. Maintain effective communication and relationships … instructions from customers to complete custom clearance on imports to allow release of cargo. Provide Transport Companies with all the relevant information to ensure customer delivery requirements are met. Ensure you do not import or release orders without receiving all monies owed on non-credit account clients and all more »

Allowance+ prvate medical/dental insurance + many more Location: Essex *MUST BE UK BASED AND SC ELIGIBLE. NO SPONSORSHIP PROVIDED* The Senior Field Service Engineer will be responsible for diagnosing and repairing various IT equipment such as servers, PCs, laptops, printers, and point of sale systems (EPOS) at … different customer sites throughout the UK. They will ensure adherence to company processes, procedures, and contractual obligations while upholding excellent customer service standards. Candidates should possess extensive experience as a Field Service Engineer, effective communication skills, and the ability to collaborate within a team environment. Reporting … Proficiency in installing, configuring, and supporting Server/Desktop/EPOS environments, as well as installing client software for various networking platforms at different customer sites in the UK. Adherence to documented procedures and safety precautions, including ESD protocols. Demonstrating effective problem-solving skills and the ability to adapt more »

We’re searching for a Customer Service focussed IT Support Technician with a knack for technology and a passion for problem-solving to join this market leading software business. Your Role: Provide first and second-line support for IT inquiries and technical issues. Troubleshoot, triage, and resolve complex … system problems. Collaborate with cross-functional teams to improve customer service and address systemic issues. We Need: 2+ years in customer service or technical support Strong technical skills, excellent communication, and a customer-first mindset. Experience with CRM and ticketing platforms. This is an organisation more »

and great company culture, as well as optional Over-time to increase earnings and a company Van for personal use? An exciting opportunity to service a local patch representing one of the UK's most recognised appliance providers. You will be managing your own projects, providing repair and maintenance … skillset Autonomous role covering a local patch The person: White goods/domestic applicance background Organised and able to work and manage themselves Good customer service skills Domestic Gas experience desired White Goods Engineer, Domestic Appliance Repair, Washing Machines, Tumble Dryers, Dishwashers, Refrigerators, Cookers, Field Service Engineer … Technical Support, Appliance Maintenance, Home Appliance Service, Flexible Working, Customer Service, Wolverhampton Jobs, Engineering Careers, Technical Training, Repair Technician, Autonomous Work, Home-based Engineer, Product Training, Appliance Installation, Emergency Repair, Household Appliances, Quality Service, Local Patch Service. To apply for this role or for to be more »

Field Service Engineer, Scientific Laser Instrumentation Basic Salary Up To £43,000 Bonus 8% - 12% Company Car Healthcare Contributory Pension Scheme The Role - Field Service Engineer, Scientific Laser Instrumentation This market leader seeks to recruit a technically motivated and customer focused Field Service Engineer, responsible for … the service, installation, breakdown repair and calibration of a wide range of sophisticated scientific and laboratory systems, utilised within laboratories and pharmaceutical environments. Your Background - Field Service Engineer, Scientific Laser Instrumentation To succeed in this exciting role, you must be able to demonstrate: A competent background as a … field service engineer or technical support engineer with extensive experience working on high value capital equipment and a qualification in electronics You may have experience of working on diagnostic systems, medical devices, laboratory systems, scientific equipment, pharmaceutical, semiconductor, pre-press, printing or high value electronic/electro-mechanical capital more »

A1 Personnel are currently recruiting for Field Service Engineers for a permanent contact on behalf of our client based in Grays. Duties and Responsibilities: Install new equipment and systems at customer sites. Configure and test equipment to ensure it meets manufacturer specifications and customer requirements. Perform routine … maintenance to prevent equipment failures. Diagnose and troubleshoot issues when equipment malfunctions. Repair or replace faulty components to restore functionality. Respond to customer service calls and resolve issues promptly to minimize downtime. Maintain detailed records of service calls, repairs, and installations. Requirements: Electrical and Mechanical background required … Good communication and customer service skills Great attention to details Full clean Driving License Monday to Friday : 8am-6pm Overtimes available : X1.5 more »

and Digital teams, this role will optimise inventory investment, advise on production requirements, and pro-actively communicate business intelligence in order to achieve relevant customer service goals. Responsibilities • Regularly review and manage the inventory level and product availability of a category’s promotional or exclusive products within group … Planner, regular analysis of demand forecast accuracy and sales strength for promotional lines to swiftly identify any issues • Key KPIs include: fill rate/service level, forecast accuracy and stock coverage • Driving adhoc analysis on stocks and monitoring the overall performance with consideration for regular and adhoc stock • Responsible … advising on the adjustment of the replenishment plan by defining priorities and necessary action, both in case of shortage and over stocks • Identify future customer service risk and work with cross-functional teams to quantify and reduce impact to the customer. Play a key role with the Customer more »

Resources Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence What you will do You will be involved in attending and undertaking service work of security systems at a range of customers from commercial, domestic, and integrated systems A key point of contact for a number of … be responsible for ensuring their security engineering needs are met Ongoing training will be provided for you How you will do it Provide excellent Customer Service to exceed the expectations and requirements of both the internal and external customers, establishing and maintaining effective relationships with customers. To Service … within Fire & Security industry- ideally having Intruder Alarms, Access Systems and CCTV experience Driving license Ability to lift and climb ladders Always deliver excellent Customer Service more »

food manufacturer who can provide a rewarding working environment. This business has experienced tremendous success and is proud of its reputation for providing exceptional customer service and superior quality products. About the IT Support Engineer job The purpose of your role will be to provide 1st line technical … role with the desire to move ahead. * Willingness to be flexible and adaptable in all situations. * Amazing communication skills, both internally and in a customer service situation. * Thirst for knowledge and learning. More details The IT Support Engineer job is based in Braintree and is paying … travel to other sites is required. The working hours are 8.30am - 5.00pm, Monday to Friday. Alternate job titles IT Support Technician | IT Support | IT Service Desk | IT Engineer | IT Technician more »

you will have the opportunity to provide first class technical and diagnostic support to various users, including Ford approved repairers, independent operators and Ford Customer Agents. The Role As our new Vehicle Technical Advisor, you will provide guidance and technical instructions to Ford AR & Independent operator to enable them … concern details if and when required about any particular case Write and circulate data to other Helpdesk/Helpdesk Engineers/Project Management/Customer Liaise with Dealer/Team Leader/Project Management on Vehicle Case Histories, trends and analysis. Liaise with Ford personnel, especially from the Liive … Have Technical further education at suitable grades. For example, City and Guilds or NVQ L3, also high voltage IMI level 3 would be desirable Customer service experience would be an advantage however not essential Be confident in technical concern resolution, following logical thought processes Have an adaptable and more »

PPE, uniform, PDA all provided Full training and support provided from day-one Every visit is different, and we pride ourselves on delivering excellent customer service in the field. With no set shifts you can balance your work around your life, if you meet your weekly working hours. … installing gas and electric meters. Full valid driving license with maximum 6 penalty points. Previous MOCOPA authorisation required. Safety-conscious with a focus on customer service Understanding customers' circumstances and helping them agree an appropriate solution to resolve their debt. Excellent verbal communication and negotiation skills If you more »

Electrical Field Service Engineer On Target Earnings £45,000+ Basic Salary £35,000 Company Car/Van Opportunity to Earn Overtime/Commission Pension Life Assurance Tablet, Smartphone Fuel Card, Work Wear 25 Days Holiday plus 8 Bank Holidays The Role - Electrical Field Service Engineer Following expansion this … market leading company now seeks to recruit a technically motivated and customer focused Field Service Engineer, responsible for: The planned preventative maintenance, service and breakdown repair of cutting edge electrical systems Once fully trained you will also provide after sales technical and commercial support You will be … expected to offer the highest level of customer service, completing risk assessments, activity reports and other documentation as required Electrical Field Service Engineer Suitable candidates for this exciting role will need to demonstrate: A background working as a service engineer or a maintenance engineer on electrical more »

is to provide a single point of contact between the services being provided and the users. Typically this will involve managing cases, incidents and service requests, and also handling communication with the users regarding. Key Responsibilities Capturing resolution information and feeding into Knowledge Management Routing Incidents to support specialist … of Incidents not assigned to support specialist groups Closing Incidents Monitoring the status and progress towards resolution of assigned Incidents Keeping users and the Service Desk informed about Incident progress Ensure data protection process rules are abided to at all times. To act on any other reasonable request from … a manager. Skills, Knowledge and Expertise Interpersonal skills, such as telephony skills, communication skills, active listening and customer care training Business awareness: specific knowledge of the organizations business areas, drivers, structure, priorities etc. Service awareness of all the organizations key IT services for which support is being provided more »

by using the latest technology and building a team of IT experts who can help fast forward our mission to create the best omnichannel customer experience. With access to all the latest product releases and innovations, Carpetright is the place for you to develop and accelerate your career. The … Opportunity: IT Service Desk Analyst, Purfleet, Essex. This is an opportunity to join our wonderful IT Service Desk team here at Carpetright. You’ll be tasked with ensuring all IT and system-related queries are dealt with in an effective and timely manner, enabling all our store and … SSO colleagues to provide a continuous service to their customers. About The Opportunity: You will resolve first- line operational issues and facilitate first-time resolution where possible, for all issues logged with the service desk via CRM platform CE. Microsoft Dynamics (D365) Support Talking store colleagues through common more »

Contracts & Service Coordinator/Administrator Basildon, Essex Full time, Permanent position Hours are 7:00am to 5:00pm, Monday to Friday (no weekends!) £24,000 - £28,000 per annum We have an exciting and busy role for a confident, outgoing candidate now. The role is a contracts & service coordinator with administrative responsibilities. Key roles and responsibilities Support with managing service Engineers Plan works for Engineers and liaise with them regarding job allocations Ordering parts or stock replenishing speaking with Customers - provide quotes, confirm bookings etc. Email Customers frequently with updates or expected queries from Engineers General … months is essential for this role Experience working with Microsoft Office - Word, Excel, Outlook) Confident telephone manner Helpful and excellent eye for detail Excellent customer service and communication skills Team player with a strong work ethic and desire to learn and work in a busy, productive environment Important more »

Work collaboratively within the team to support colleagues and foster business development. Provide guidance and support to junior team members. Demonstrate flexibility in supporting service delivery across different areas. Effectively liaise and engage with other teams within the company. Customer Service: Act as a professional point of … contract finalization. Assist in research projects and the implementation of new procedures. Key Success Metrics: Feedback from team members and line managers. Contribution to service delivery and team performance. Timeliness and accuracy in delivering business objectives within budget. Essential Requirements: Degree in Quantity Surveying or equivalent experience. Proficiency in … BIM and its strategic importance to the company. Desired Attributes: Professionalism, friendliness, and honesty. Attention to detail and accuracy. Team-player mentality with a customer-focused approach. Initiative, organization, and a willingness to learn. Flexibility to adapt to evolving work demands. Benefits: Contractual Benefits: Generous annual leave and bank more »

Work collaboratively within the team to support colleagues and foster business development. Provide guidance and support to junior team members. Demonstrate flexibility in supporting service delivery across different areas. Effectively liaise and engage with other teams within the company. Customer Service: Act as a professional point of … contract finalization. Assist in research projects and the implementation of new procedures. Key Success Metrics: Feedback from team members and line managers. Contribution to service delivery and team performance. Timeliness and accuracy in delivering business objectives within budget. Essential Requirements: Degree in Quantity Surveying or equivalent experience. Proficiency in … BIM and its strategic importance to the company. Desired Attributes: Professionalism, friendliness, and honesty. Attention to detail and accuracy. Team-player mentality with a customer-focused approach. Initiative, organization, and a willingness to learn. Flexibility to adapt to evolving work demands. Benefits: Contractual Benefits: Generous annual leave and bank more »

have repaired over 700,000 vehicles in the last 15 years. Our excellent benefits and rewards packages. Employer matched pension contributions up to 10% (service dependent). Discounts on Aviva products and services. Savings and benefits schemes. Discounts and schemes for electric vehicle purchase for all employees. Holding several … main manufacturer approvals - Jaguar, Land Rover, Mercedes Benz, BMW, Mini, and Volkswagen. Well known for prestigious award winning in the industry, customer service, apprenticeships, and IT systems fields. Links with Thatcham to get the best products and training here in the UK. We have a variety of locations more »

Ipswich, Drivers only MAIN PURPOSE To take a lead role in championing our customer service standards, deputise for S ervice Managers, and mentor Team Leaders and Support Workers to ensure all Tenants receive individualised high quality support. AREAS OF RESPONSIBILITY To promote and communicate with all our Tenants … families in a manner that exceeds their expectations. To ensure all staff communicate politely and helpfully at all times to add value to the customer experience. In other words, giving our customers the best possible service each and every time. To take a lead role in providing high … necessary. To ensure that good practices are successfully transferred across services, including good team working and developing Care & Support Plans. To work closely with Service Managers and use additional supernumerary days/hours effectively. To facilitate and contribute to successful service transitions. To work in a variety of more »

and you are confident in providing customers with support online or by phone, we have a great opportunity for you to join a friendly customer support team. This opportunity gives you the opportunity to play a vital role in supporting and guiding B2C customers through technical glitches and product … features. As Customer Product Support , your primary responsibilities will include: Respond to technical WIFI connections and APP queries. Give friendly customer support and guidance over the phone or through Live Chat. Problem-solving and troubleshooting technical issues on how to navigate how to use APPS from Apple Store … proactive mindset. A passion for gaming, health, fitness or sport will be abigadvantage. Ability to multitask and thrive in a fast-paced environment. D2C customer service experience. Benefits: Competitive salary with opportunities for growth and development. Comprehensive training. A collaborative team culture where your ideas are heard and more »

to the Commercial Team Leader and the primary purpose of the job will be to support our admin team aircraft operators in providing excellent customer service. This is a permanent position working Monday- Friday, 8.00am- 4.30pm. The post holder would be expected on site full time, there is no … Sales and Admin Team members internally as well as with external aircraft operators and customers. Using internal systems (Aerotrac) to generate consistent quotes by Customer and by Component type to agreed margins. Liaising with Buyers & Production Team to ensure the necessary parts and expertise are available to facilitate any … done to a quality and professional standard. Ensuring all quoting and estimating is accurate and recorded in the appropriate Company IT systems. Responds to customer enquiries in a professional and timely manner. Adheres to all Company standard operating procedures Adheres to all health and safety procedures Meets customer more »

electro-mechanical field, regardless of your industry background Our client is the market leader in car park technology systems are now looking for a Service Engineer to work in and around Harlow. As a Service Engineer you will be responsible for providing installation, repairs, and preventative maintenance on … in car parks Conduct planned preventative maintenance to ensure the smooth operation of these systems Troubleshoot and solve technical problems on-site Provide excellent customer service to clients Complete paperwork and reports accurately and on-time Requirements: Experience in electro-mechanical work is preferred Friendly, outgoing, and personable more »

next step in your career with a company who are experts in their field & who well known for their excellent product ranges, levels of customer service & sound moral and ethical principles & who can offer long term progression within the business. The role: Health & Safety: ensuring safe system of … Where required provide assistance, guidance, and support to meet technical queries. Productivity: target inspection team, monitor and deliver inspection jobs to agreed budgetary programmes. Service delivery: establish efficient sequences of work for inspection works, reduce client disruption and no access to assets being inspected. Training & development: review inspector capabilities … demonstrate an attention to detail, with a 'can do' attitude and clear mindset to problem solve and getting things right & to timelines. Have a customer centric approach in delivering excellence and motivating others to do the same. Demonstrate experience of using digital systems/apps and Microsoft Excel. Must more »