EPOS, Laptops, and Printers. Hold a valid UK Driving Licence. Must be eligible for SC clearance. Hold recognized manufacturer accreditations, such as HP/IBM/Dell/Lenovo, for both Server and Desktop. Have a minimum of 6 years of customer-facing experience in the IT industry. Demonstrate the more »
will be essential to have experience of the full systems engineering lifecycle as well as an ability to work autonomously. Comprehensive experience working with IBM Doors toolset along with some experience with SysMl or UML would be advantageous. This role will be based in Harlow and there will be a more »
a view to improving systems or service provision. Lead the Service Request (SR) process for service calls to resolve ESR functionality issues, liaising with IBM and NHS Central Team along with participating and escalating to regional ESR Special Interest Groups (SIGs) as necessary. Manage and maintain work structures, positions etc … within ESR and other systems, resolving system issues in conjunction with IBM, or other key e-workforce system providers. Ensure the organisation has effective and robust establishment control process in place. Work alongside Finance colleagues to ensure that these are documented and maintained. Ensure that you keep up to date more »