Southend-on-Sea, England, United Kingdom Hybrid / WFH Options
Profectus Careers
At Profectus we have a brand new role for a Junior ITSupportEngineer with an exciting company going through rapid growth, resulting in the expansion of the Infrastructure team. This is the ideal role for someone looking to kick-start their career and gain valuable 1st … company promotes a positive work culture and wants to provide an opportunity to kick-start your career. The company has a great feel about it and pulls together to ensure they produce and deliver the best results possible. This role is based at their Southend-On-Sea office with … great transport links nearby. Having a driving license is beneficial but not essential. The role: 1st & 2nd line ITsupport Desk setups, machine replacements, moves, and changes Raising ITsupport tickets and ticket assignments Remote site support using industry-standard tools Home worker remote supportmore »
The purpose of your role will be to provide 1st line technical support to telephone requests, email requests and on-site requests from users. Key tasks Advanced troubleshooting and escalations, working with senior staff on issues passed from first line support. On site installation support, working with senior … IT staff on new installations and break fix to onsite equipment including networking, servers and cloud platforms. Incident Management, working with senior IT staff on critical incidents and outages. Troubleshooting hardware and software issues and escalating or remediating as required. About You You should have 1 – 2 years … experience working in IT in a first line role with the desire to move ahead. The ITSupportEngineer job is based in Braintree and is paying £25,000 to £27,000 according to your experience.The package includes full training and support from a friendly more »
Southend-On-Sea, Essex, South East, United Kingdom Hybrid / WFH Options
Profectus
At Profectus we have a brand new role for a Junior ITSupportEngineer with an exciting company going through rapid growth, resulting in the expansion of the Infrastructure team. This is the ideal role for someone looking to kick-start their career and gain valuable 1st … company promotes a positive work culture and wants to provide an opportunity to kick-start your career. The company has a great feel about it and pulls together to ensure they produce and deliver the best results possible. This role is based at their Southend-On-Sea office with … great transport links nearby. Having a driving license is beneficial but not essential. The role: 1st & 2nd line ITsupport Desk setups, machine replacements, moves, and changes Raising ITsupport tickets and ticket assignments Remote site support using industry-standard tools Home worker remote supportmore »