1 to 1 of 1 Permanent TCP/IP Jobs in Exeter

at the optimum capacity and with minimum disruption to service. Whilst this role will involve attending customer site (3-4 pre-arranged visits / week) , we work from our offices in Exeter Tues - Thursday, and from home on Monday's and Fridays. The majority of our customers are … located in Devon, but there will be occasional visits required to surrounding counties (Cornwall / Somerset / Dorset). Tasks will include: Providing a technical escalation point for 1st line team members and ensuring technical escalations to 3rd Line are informative and precise. Customer site visits … PC Installs / switch installs / internet line switch overs / new printers etc) Responding to escalated, complex and high impact issues within SLA. Assist in ensuring due diligence is given to security and backup procedures, associated hardware / software, data more »