Service Desk Team Leader
Fareham, Hampshire, South East, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Leidos Innovations UK Limited
list of responsibilities is not exhaustive and the post holder may be required to undertake other relevant and appropriate duties as reasonably required. Required Skills: Soft Skills: Strong Customer service awareness Strong personnel management Analytical approach with close attention to detail Process governance Good verbal and written … communication skills Confident and self-motivated with a positive can do attitude Ability to prioritise individual & team workload to meet your team objectives & goals Team Leadership Able to use own initiative to troubleshoot and find solutions to technical issues Good understanding of ITIL principles Following the Leidos values; Integrity … Innovation, Agility, Collaboration and Commitment Technical skills: Good level of knowledge Microsoft office applications (Outlook, Excel, Word) Good understanding of network infrastructure and system components Good knowledge of hardware components Good working knowledge of Windows Operating Systems/Server Good working knowledge of Network Infrastructure and System Components Desired more »
Employment Type: Permanent
Salary: £35,000
Posted: