2nd Line Support Engineer
Gateshead, Tyne and Wear, North East, United Kingdom
Heels & Brogues Group Limited
their business operations, maintaining high-quality IT support services and fostering trust and reliability. You will handle queries and problems across technologies such as Microsoft 365 … Microsoft Azure AD, Microsoft Intune, network issues, SharePoint Online, virtual machines, remote desktop, Windows Server, and internet connectivity. Key Responsibilities: Office 365 user management Desktop/server troubleshooting and support SharePoint Online management Resolving complex tickets in a timely manner Maintain accurate issue tracking Deliver high … Technical support: 3 years (required) Key Skills & Experience: Understanding of IT trends and the Microsoft stack, including Azure AD, Azure, SharePoint Online, and M365 Experience with Windows Server 2016/2019 operating systems and the Microsoft Office suite Excellent communication and customer-facing skills Hyper-V exposure Experience more »
Employment Type: Permanent
Salary: £30,000
Posted: