Cardiff, Glamorgan, United Kingdom Hybrid / WFH Options
Confidential
multiple sites. You will work to ensure high levels of security across the sites and the organisation's large Wifi estate and wired / wireless network. There will be stakeholder relationship management required at all levels across the business including leading on technical projects for the implementation of … is also required. Key Skills: Experience working on the design, implementation, and support of the following technologies at enterprise level: Cisco Security, Cisco / Avaya Wired / VOIP, Cisco / Aerohive wireless, Cisco Prime / DNA / ISE / … Experience streamlining processes Communicating highly technical concepts to both technical and non-technical stakeholders across the business and all levels. An understanding of TCP/IP/ DHCP / IPAM Knowledge of HLD / LLD documentation, WAN /more »
Cardiff, South Glamorgan, United Kingdom Hybrid / WFH Options
yolk recruitment
Cardiff with WFH flexibility (2 days per week) Are you a Senior or Lead level Technical Support Engineer with a background in Networking / Infrastructure / Storage looking for something new? I'm working with an exciting business who are looking to expand its award-winning … scripts to automate routine tasks. Having an involvement from an architectural view and shaping how the business develops its support function. The experience / knowledge you'll bring to the team: Comfortable working in an agile environment. UNIX / Linux Sys Admin background. Storage technologies knowledge … distributed file systems, object storage, and cloud storage solutions like Amazon S3. Strong understanding of networking concepts including low-level networking, routing, VLANs, TCP/IP, Firewall configurations, and port blocking. Use of scripting languages such as Bash, Python, PHP etc, and automation tools more »
Role: We are looking for an enthusiastic customer service-focused individual with some previous experience working within the ICT sector, preferably in VoIP / SIP and IP networks. You will be responsible for taking inbound calls from customers who require technical assistance and immediately triage their … email and if you are unable to resolve them at the first point of contact, you will be expected to triage the incident / request and pass it on to senior members of the team Investigate and monitor all related Telecoms, Wi-Fi and network issues ensuring customer … customer sites to diagnose and repair services where applicable Responsible for always giving a first-class service Job Experience Required: Have a telecoms / ICT background with VoIP experience Proven / practical knowledge of VoIP and SIP Knowledge of SIP messaging, call flows and analysis of more »
skills and experience we're looking for: Significant experience in: O365, Azure (iIaaS) Designing and implementing Windows Server Technologies including Virtualisation Desirable skills / experience MSP Experience. Helpdesk / IT Support (telephone / remote support) experience. Professional certifications in Microsoft 365 or Azure (or … working towards). Firewall and Network Security Technologies. Hyper-V, VMWare, SAN, NAS. Microsoft 365 Administration / Migrations. Strong understanding TCP/IP networking, including experience with routing, VLAN, VPN, Wireless. Experience of VOIP telephony systems. Automation and Scripting using PowerShell. Cyber more »