1 to 7 of 7 Permanent Change Management Jobs in Glasgow

for users, VIPs. Backup media management. Manage meeting rooms and videoconferencing. Assistance for operations in server/rooms where physical intervention is required. User Management Manage users’ access rights. Manage the Joiners/Leavers/Movers process (rights and materials). Incident Management Receive customer contacts and resolve … incidents or provide information professionally. Create, edit, assign and close related tickets. Change Management Provide input to CM process when appropriate based on actions dictated by resolving a customer contact. Knowledge Management Document common solutions to common problems and communicate them to the Level 1 support. Document … user guides and procedures. Software Support Involved in the rollout of software updates and patches. Asset Management Plan and deliver hardware (computers and mobile devices) inventory during daily operations. Plan and deliver software licenses and provide valid licenses to end users. Continuity Management Plan and manage the actions more »

You will be accountable for all aspects of successful delivery into the business. This includes: strategy and roadmap development and resourcing development, and ongoing management therein and management against programme delivery roadmap a smooth and successful transition of new solutions into the business aspects of change management … and compliance to all programme governance quantification and mitigation of risks, issues and dependencies and agreeing critical programme success factors, business outcomes and benefits management problem solving, operating in an agile and dynamic fashion in order to reach point of solution and deployment leadership and direction to the team … and your stakeholders and reporting of progress across the programme project management skills and processes Essential Skills/Basic Qualifications/Preferred: management qualifications preferrable management professional bodies such as APM or PMI certifications preferred with proven track record of project management with and demonstrable expertise more »

clients and act as an internal point of escalation for all support related incidents Troubleshooting and diagnosis of all network and security related incidents Change management and risk assessment for all managed service clients Implementation of changes across all managed service clients Aid with project engineering as and … when required Input into policy and procedures and ensure documentation is kept up to date and to a high standard Vendor escalation and case management Assisting the Technical Services Manager with creation of major incident reports, service reports and root cause analysis Performing regular maintenance and patching of managed more »

clients and act as an internal point of escalation for all support related incidents Troubleshooting and diagnosis of all network and security related incidents Change management and risk assessment for all managed service clients Implementation of changes across all managed service clients Aid with project engineering as and … when required Input into policy and procedures and ensure documentation is kept up to date and to a high standard Vendor escalation and case management Assisting the Technical Services Manager with creation of major incident reports, service reports and root cause analysis Performing regular maintenance and patching of managed more »

responsibilities for the Video & Voice Engineer will includ e: Provide technical support of Unify and Cisco PBX voice and video services including legacy solutions. Management of associated PBX applications, such as, Attendant Console, Call Routing, Voicemail, Call Recording and Fax & SMS Management applications. Experience of administering, monitoring and … troubleshooting Video & Voice technologies and platforms. Change management and risk assessment for all managed service clients. Work with external suppliers on voice planning, implementation and support activities. Working with IP (Internet Protocol) and Telecom concepts. Planning, implementation and supporting new systems. Ensure the design of video & voice solutions … delivery and/or problem resolution. Provide appropriate training and documentation for any newly deployed systems. Provide support for systems out of hours. Relationship management for support providers, including mobile phone vendors. Key skills & experience for the Video & Voice Engineer: - At least 5 years experience working in one or more »

to £65,485 dependant on skills and experience What you'll be doing: Shared Infrastructure System Administration (Virtualisation, Data Centre and Networks) Support ITIL Change Management activities including the development of processes and evolution of toolset Develop, conduct and analysis for support of systems integration activities Support the … wider T26 Combat System Trials team through the provision of specialist engineering expertise as requires To use and assist development of the T26 Trials Management, Observation Reporting, Service Management and other database toolsets Your skills and experiences: Essential: Knowledge and experience of Virtualisation Technologies, Networks, Software Configuration and … Release Management Knowledge of key technologies/protocols including VMware, ESXI, ESXTOP, VMware Horizon, SAN, DNS, DHCP, IP, Switching/Routing, Security, HTTP, NTP, VDI (PCoIP/RDP/VNC) etc Understanding of ITIL Service Management, experience with configuration management and release management - preferably qualified to more »

Project Manager - Change Delivery - Investments - Glasgow - 18 months FTC Are you ready to drive change that creates an impact for one of the world's leading Investment Banks? We are working with a major player in the financial industry, who are looking to recruit a talented Change … offices, to spearhead critical initiatives on a long-term fixed term contract basis. This is an exceptional opportunity to showcase your expertise in managing change and transformation projects while collaborating with global teams to shape the future of investment services. Key Responsibilities: Lead end-to-end project management for change/transformation initiatives, from inception to delivery, ensuring alignment with business goals and objectives. Work closely with stakeholders across departments and geographies to define project scope, objectives, and success criteria. Develop comprehensive project plans, timelines, and resource allocation strategies to drive project execution with excellence. Implement more »