1 to 1 of 1 Permanent Support Analyst Jobs in Glasgow

We are looking for a friendly and enthusiastic Application Support Analyst to join our support team during an exciting period of growth. This is a challenging and varied role supporting our global client base including some of the largest organisations in the world. We pride ourselves on … building excellent working relationships with our clients and want every client to be an advocate for our software. You will work closely with our Support Manager, customers, colleagues, and partners to maintain the high standards of support our clients have come to expect. If you have a flare … fast learner, this is a fantastic opportunity to join a growing and talented team. Your responsibilities will include: Responding to customer queries through our support portal Collaborating with our internal Development and Consultancy teams Championing customer priorities and driving incidents to closure Producing high-quality documentation and knowledge base more »