current and emerging trends to identify and lead improvements to existing services as well as introduce innovative and industry first service experiences influencing service managers, user researchers, UI/UX designers and programme directors to understand the value as a result of user focused transformation We'd love to meet someone with Proven experience working across a service design … environment, with a knack for storytelling Strong understanding and experience of working in an agile (scrum) environment in a cross-functional team including but not limited to user researchers, UX/UI designers, business analysts, product owners, delivery managers and developers Ability to manage competing priorities in a tight timeframe with a proactive mindset Strong stakeholder management skills, with More ❯
maintenance protocols. Collaborate with internal teams to identify user pain points and co-create seamless, front-facing digital experiences that are inclusive and impactful. Work with vendors to evaluate UX/UI proposals (e.g. wireframes, user flows, prototypes) and support usability testing and refinement. Monitor and report on project progress, performance metrics, and user feedback, capturing learning points to … methodologies (Waterfall/Agile/Scrum); certifications such as CITPM, COMIT, PRINCE2, or PMI are advantageous. Ability to align user needs with business goals, with strong problem-solving and UX/UI conceptualisation skills. Skilled in communicating design concepts clearly, with knowledge of prototyping, wireframing, and UXresearch techniques. Strong analytical, project coordination, and stakeholder management More ❯
Join us as a Senior UX Researcher where you'll play a key role in understanding our customers needs, behaviours and pain points to better inform product and design decisions. You will be responsible for leading the creation and execution of customer research projects utilising both qualitative and quantitative methodologies and using your experience to support and … mentor others. This role sits within the Barclays Insight and Experience Design (BiXD); a bank wide multidisciplinary design team made up of UX Researchers, UX and UI Designers, Copywriters and Design Ops. To be successful in this role you should be able to confidently demonstrate: Hands-on experience conducting research and taking ownership for the end … Accountabilities Delivery of end to end research programmes which are highly synergistic with other research and analytics activities conducted by the business including Design/UXResearch, Colleague research, quantitative research and CX tracking. Collaboration with various departments including Design, Product, Channel, Marketing, Transformation and Technology, to brainstorm innovative More ❯
Social network you want to login/join with: ExperienceResearch Vice President, Glasgow col-narrow-left Client: Location: Glasgow, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 3584e639bad3 Job Views: 7 Posted: 22.06.2025 Expiry Date: 06.08.2025 col-wide Job Description: Join us to pioneer userexperience insights, shaping products … users. Foster a culture of continuous learning as you mentor and coach junior researchers and designers and bring your thought leadership and expertise to the team. As an ExperienceResearch Vice President in Cross Risk Reporting , you will play a pivotal role in shaping the userexperience across our products and services. Leveraging your deep expertise in research … guide junior researchers and designers and foster a culture of continuous learning and knowledge sharing within the userexperience design team Monitor industry trends and advancements in userexperienceresearch methodologies and incorporate innovative techniques to maintain a competitive edge in the market Required qualifications, capabilities, and skills Proven experience or equivalent expertise in generative and evaluative userMore ❯