1 to 24 of 24 Permanent Services Delivery Manager Jobs in Glasgow

Builds deep and trusted relationships with the customer, at all levels and is seen as the go to person in relation to all service delivery matters. Manage customer queries to resolution ensuring a timely and satisfactory outcome for the customer Be accountable for the quality of Service and performance … ensuring future demand from growth and projects is understood and factored into capacity plans for all associated systems Monitor the success of new Services and Changes to ensure we are meeting the required standards Active participation in major incidents ensuring effective communication to stakeholders and post incident reports to … customers Analyse service incidents, looking at performance metrics, trends and root cause Deliver customer service reviews remotely and at customer premises Promotion of new services offered Growth of Total Contract Value for assigned customers Operational Develop new and existing service review documentation Increase customer feedback by improving/developing more »

one of Scotlands leading engineering solution providers and performing responsibly is integral to our success and sustainability. We are committed to delivering projects and services whilst ensuring that we meet our customer and society needs, whilst managing the social and environmental impacts of our business. Since trading commenced in … total turnkey solution to clients countrywide and ensures we are the number one engineering company of choice. WGM Engineering are looking to recruit a Delivery Manager to lead the ES01 function, ensuring delivery is within budget and to customer requirements and standards. Full accountability for … ensuring safety, customer quality, cost and delivery requirements are met. Responsible for developing an enthusiastic, motivated and flexible team by building working relationships ensuring that Health, Safety and Environmental requirements are adhered to. Manage the team on best practice and establish standard policies and procedures whilst also mentoring and more »

We are currently collaborating with a leading alternative legal services provider, backed by a prominent law firm, and they're in the midst of an incredible growth phase within their legal service delivery function. In this role, you'll team up with Solutions Managers to ensure seamless client … delivery, meeting all requirements within agreed timescales and budgets. You'll be the go-to guru overseeing all legal project resources, guaranteeing top-notch quality in every output. Plus, you'll collaborate with the Head of Delivery to keep refining their delivery frameworks and services for … knack for project management in Legal or ALSP environments. If you've got a stellar track record in leading teams and delivering top-tier services or products, we want to hear from you! Please apply today to find out more. Locations: Birmingham, Manchester or Scotland more »

Product Development Manager/Analyst (Commercial – Financial Services) Excellent Salary Permanent Glasgow (2/3 days per week from home) Posted Mon 13 May 24 CVs ASAP Start date Jun – Aug 24 Meraki Talent’s financial services client is actively looking for two professionals within … team as an Agile product professional!) Our client is looking for someone on the senior/managerial side, to take the lead, who is delivery focused and has a commercial mindset. Additionally, they are looking for someone at the mid/junior end, who wants a new career challenge. … and terms and conditions Background of the of the Product Development Manager/Analyst (Commercial – FS): - Experience working in the financial services is absolutely essential for this role, within a product role - Strong commercial mindset is essential for this role, this is not a tech appointment more »

Project Manager - Change Delivery - Investments - Glasgow - 18 months FTC Are you ready to drive change that creates an impact for one of the world's leading Investment Banks? We are working with a major player in the financial industry, who are looking to recruit a talented … teams to shape the future of investment services. Key Responsibilities: Lead end-to-end project management for change/transformation initiatives, from inception to delivery, ensuring alignment with business goals and objectives. Work closely with stakeholders across departments and geographies to define project scope, objectives, and success criteria. Develop … and external partners to facilitate collaboration and knowledge sharing. Requirements: Proven experience in managing change/transformation projects within the Investment Banking or Financial Services sector. Expertise in project management methodologies and tools, with a track record of successfully delivering complex projects on time and within budget. Strong understanding more »

Product Development Manager - Financial Services Glasgow Permanent Hybrid Working £Compeitive + bonus and benefits Are you a Product/Propositions professional with experience in financial services? Would you like to work closely with an industry leader, with extensive experience developing and managing industry-leading products … closely with colleagues across different teams in IT, Risk, Compliance & Marketing Ensure products meet legal, regulatory and industry requirements Lead the governance process and delivery of the existing product change Lead product development projects. Key skills or background required for the Product Development Manager: Strong communication … skills, comfortable engaging and building relationships across a financial services business Experience in a product role, managing product performance and governance in financial services Knowledge of savings and life insurance products is desirable, but not essential for this role This is a great opportunity to join a fantastic more »

for a Project Manager to join our passionate and driven team. The Project Manager will join the contract delivery team within OCS and will be responsible for the cradle-to-grave delivery of minor and major project activity across the Scottish Police … an ambitious, driven and enthusiastic individual with experience in fast-paced technical & project engineering environments to oversee and programme manage project and minor works delivery teams, a variety of M&E, fabric and specialist services ensuring service is delivered to the highest standards in safety, quality, compliance and … Opportunity” our internal Learning and Development platform Required professional membership fees paid for Key Responsibilities: Responsible for coordination of minor and capital works project delivery across Scotland through vetted and acredited supply chain. Own the customer relationship, promoting a one-team approach and issue resolution. Deliver life cycle and more »

per day (Inside IR35 – Remote) Change Digital are working on an exciting Senior Project Manager contract role with a leading financial services organisation in the UK within their Change and Deliver business unit. The role of Senior Project Manager will be responsible for … leading Project/Programme teams and managing all aspects of the project management life-cycle to ensure successful delivery of projects for Sponsors, Stakeholders and Customers. Day to day you’ll be involved in: Mobilising and managing projects and change initiatives using formal methodologies and lifecycles. Developing and managing … and judgment; ability to see and communicate technology challenges in business terms; ability to understand and deliver business value. Experience of working on change delivery with suppliers/third party partners. In-depth knowledge of payment schemes & systems. Experience of Financial and Risk Regulatory Reporting environments. Experience of managing more »

MSP? Who We Are As NHS Scotland's unique provider of a national tele-health and tele-care service, we are responsible for the delivery of health advice and information by telephone and online services to the population of Scotland 24 hours a day, 365 days a year. … NHS 24 is a patient-focused service providing the people of Scotland with triage, advice, guidance, referral and information on health and healthcare services We have six regional centres Aberdeen, Dundee, South Queensferry, Hillington, Cardonald and Clydebank. NHS 24 supports hybrid working, and this post can be based within … with their Transformation, Strategy, Planning and Performance Directorate within the Organisational PMO function. The role will involve the development of new services from inception through implementation and realisation of benefits, review of existing services, and support to the National Boards Collaborative. The role of the more »

Gibbs Hybrid are working alongside a world leading IT services contractor in their search for an experience Project Manager for a contract with a top UK financial services organisation. Ideally, they’re looking for someone with backlog creation and estimation expertise. Day rate: £365 per … day (inside) Location: Glasgow – 2 days per week onsite Duration: Initial 6 month contract Delivery and Key Accountabilities You will be accountable for all aspects of successful delivery into the business. This includes: strategy and roadmap development and resourcing development, and ongoing management therein and management against programme … delivery roadmap a smooth and successful transition of new solutions into the business aspects of change management (budget, cost, scope) leadership around and compliance to all programme governance quantification and mitigation of risks, issues and dependencies and agreeing critical programme success factors, business outcomes and benefits management problem solving more »

offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better, and keep us safer. We innovate across five major industries … be on one of the largest development and production projects within OME. This role will be part of the leadership team for a large delivery team focussed on specific development and support projects within the Sea business. As a Senior Engineering Manager you will work in … collaboration with the overall Programme Director, the Senior Programme Managers and the Head of Engineering Delivery to lead the design and development through to qualification and acceptance for development and production projects within OME and the Sea business. In this role you will be responsible for: forming and leading more »

UK and South Africa. Its software subsidiary, Inisoft, develops advisor desktop solutions with full omni-channel capabilities, sold globally. Kura & Inisoft create and provide services and solutions to over 50 clients across many industry verticals. About Us: We are in business because we want to help people to develop … a Senior IT Manager to play a proactive part in the strategic planning, development and support of all IT Solutions and Services within our business. The role holder will also be responsible for ensuring that the departmental staffing structure, policies, procedures, and systems are aligned to … to become leaner through the effective use of existing and emerging Business Technology and Infrastructure. Be accountable for the successful provision of all IT services, delivered either internally or externally, as required by the business. Ensure that day to day delivery of technical solutions across the business is more »

Infrastructure Project Manager Glasgow (Hybrid) Permanent £55k - £60k plus excellent benefits An excellent opportunity has become available to join a fast-growing, progressive, and unifying Fin-Tech company. Our client is looking for an Infrastructure Project Manager to own and plan the the current … ensuring everything is aligned efficiently Establish plan for internal infrastructure upgrades and prioritisation, own the maintenance of all infrastructure Liaise with Security, Support and Delivery teams for requirement gathering Produce progress reports for Board The ideal candidate will bring these skills to the table: Knowledge of Technical Infrastructure Delivery Planning, Priority management and Stakeholder engagement experience is essential Financial Services experience would be highly advantageous Knowledge of JIRA or Microsoft Project Plan Excellent stakeholder management skills Benefits teaser: An enviable share option scheme 33 days annual leave On-site gym and PT sessions more »

Role: IT Procurement Manager Locations: Glasgow (2 days p/w in the office) - UK office Salary: Up to £64K + corporate package Role: Full time | Permanent |Hybrid 1st Executive are seeking a IT Procurement Manager on behalf of a high-profile FTSE100 organisation … help to ensure the business is able to meet its growth ambitions in a fast moving industry! Role: Focusing on the Sourcing of Technology services, you will be responsible for the delivery of end to end sourcing projects across the breadth of the IT/Technology spend category. … demonstrating success in influencing decision making Ideally experience of working in a regulated industry sector Degree or CIPS qualified is preferred IT Procurement Manager - hybrid, UK ***Due to our clients requirements, applicants must be based in the UK and hold current/valid UK RTW more »

into the Finance Systems Manager and will work closely with senior colleagues in Finance, IS Business Systems and in other Professional Services departments to ensure coordinated, timely and appropriate delivery of all systems accounting requirements and you will work with the existing team to support more »

UK based candidate. We can offer both hybrid and remote working options. The Dynamics Functional Consultant is a subject matter expert within the Enterprise Services Platform CoE team with specific responsibility the maturing, growth, governance, and control across the Microsoft D365 capabilities. The Dynamics Functional Consultant will work closely … development of Dynamics 365 in support of organisation’s strategy, change and financial plans. Oversee the development of Dynamics 365 to enable the successful delivery of ACCA’s Digital Transformation and IT’s target operating model. Oversee the development of Dynamics 365 capability(s) for the IT directorate. Oversee … Well Architected Framework, security controls and global data residency legislation, whilst nurturing and supporting our business during their transition to the technology from legacy services Act as a Dynamics 365 subject matter expert and advocate for IT across the organisation. Ensure that the Dynamics 365 practice(s) develops continuously more »

Aptia is a new force in the employee benefits and pensions administration services, on a mission to change the world of administration for the better. In an underserved market, with huge potential for growth, Aptia will serve 1,100 clients in the US and UK markets and will be … supported by shared services in India and Portugal - helping more than seven million people live healthier and happier lives. And we are expanding. Aptia Group is not only fuelled by our investors' backing but also by our commitment to foster the growth and success of our people. At Aptia … Leading the growth of the portfolio of clients’ revenue and contribution lines aligned with internal targets set by the Client Portfolio Leader. Driving service delivery in order to meet and exceed operational KPIs. Ensuring client retention and avoid attrition. Improving operational effectiveness. Managing costs and provide necessary financial information more »

I am working with a digital function of a largescale company in Glasgow who are looking to recruit two experienced Software Engineering Manager's to the team . The company: The business is a national renewables organisation and they are growing their digital capabilities greatly. This is … APIs. However, as mentioned, there is an abundance of technologies as below: ** Web across JavaScript and React ** Mobile iOS ** Mobile Android (Kotlin or Java) ** Services (Java, Spring Boot) APIs etc Key Skills and Responsibilities: ** A few years managing a team of Software Engineers (ideally 5-10 Engineers) - could be … pipelines ** Knowledge of APIs and Microservices ** Technology skills across the likes of; JavaScript, React, Java, Swift, Kotlin ** Agile (Scrum/Kanban) background ** Strong technical delivery and coding background (code reviews, peer programming, Architecture and Design) This is an opportunity to work with a thriving and employee-first organisation. You more »

I am working with a digital function of a largescale company in Glasgow who are looking to recruit two experienced Software Engineering Manager's to the team . The company: The business is a national renewables organisation and they are growing their digital capabilities greatly. This is … APIs. However, as mentioned, there is an abundance of technologies as below: ** Web across JavaScript and React ** Mobile iOS ** Mobile Android (Kotlin or Java) ** Services (Java, Spring Boot) APIs etc Key Skills and Responsibilities: ** A few years managing a team of Software Engineers (ideally 5-10 Engineers) - could be … pipelines ** Knowledge of APIs and Microservices ** Technology skills across the likes of; JavaScript, React, Java, Swift, Kotlin ** Agile (Scrum/Kanban) background ** Strong technical delivery and coding background (code reviews, peer programming, Architecture and Design) This is an opportunity to work with a thriving and employee-first organisation. You more »

a newly created role supporting the acceleration of STV Player+ growth and development. About the role The role reports into the Premium Proposition Manager (PPM), who is part of the STV Player Product Management and UX team within STV Digital. The position is at the heart of … comprises, in addition to the Product and UX team, Engineering, Data & Insights, Media Management, Marketing and Creative. You will primarily be responsible for: The delivery, in close collaboration with the STV Digital team, of STV Player+ enhancements, as directed by the PPM. The execution, maximisation and analysis of STV … a plus, for example to create and maintain a backlog and write user-stories. Join us If you have a demonstrable track record of delivery in a related role, we would love to hear from you. To apply, please send a CV and covering letter to hr@stv.tv by more »

Aptia is a new force in the employee benefits and pensions administration services, on a mission to change the world of administration for the better. In an underserved market, with huge potential for growth, Aptia will serve 1,100 clients in the US and UK markets and will be … supported by shared services in India and Portugal - helping more than seven million people live healthier and happier lives. And we are expanding. Aptia Group is not only fuelled by our investors' backing but also by our commitment to foster the growth and success of our people. At Aptia … The Quality Manager within the Quality Assurance and Audit Team has responsibility for ensuring that quality is central to all operational delivery activities. You will work with a small team (4-5) to continually review quality throughout the Pension Administration business via targeted quality audits and more »

offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better, and keep us safer. We innovate across five major industries … model: A self-starter, with an ability to manage their own workload and meet their agreed objectives, whilst also contributing to the development and delivery of wider project goals Can master several co-engineering techniques to draw on multiple perspectives and sources to better understand and solve problems Proven … evidence to be provided. For further details of the evidence required to apply for Baseline and Security Clearance please refer to the Defence Business Services National Security Vetting (DBS NSV) Agency. At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries more »

Our client is currently recruiting a Project Manager who will coordinate and complete projects, on time, within budget and within scope to deliver the expected financial result for the business. As Project Manager you will be responsible for the commercial arrangements with the customer … prospects allocated annually. Responsibilities Assess the customer enquiry, verifying feasibility and proposing alternatives. Prepare the commercial offer and project plan (i.e. plan back from delivery date) Submit it to the customer with a sample and ensure follow up takes place Negotiate, and adjust the commercial offer if required. Liaise … successful international business. If you are interested, please send your most recent CV and salary expectations to the address supplied. Brightwork Ltd offers the services of an employment agency for permanent roles and an employment business for temporary roles. more »