Gloucester, Gloucestershire, South West, United Kingdom
PIB Insurance Brokers
The Role: ServiceDelivery Team Leader To work as part of the PIB management team to lead a team of remote ServiceDelivery Handlers providing support and assistance to the Account Handlers with their day-to-day client service and account broking. To drive the … performance of the ServiceDelivery Handlers, whilst ensuring staff engagement and delivering solutions to problems. Reporting into the Head of ServiceDelivery, the ServiceDelivery Team Leader will lead the ServiceDelivery handler team. Working to provide outstanding customer service through … process improvement. Will be KPI driven to ensure the teams success and always put the client at the heart of what you do. The ServiceDelivery team will play a key role in the future of client servicedelivery at PIB, underpinning the service excellence more »
The Role: ServiceDelivery Team Leader To work as part of the PIB management team to lead a team of remote ServiceDelivery Handlers providing support and assistance to the Account Handlers with their day-to-day client service and account broking. To drive the … performance of the ServiceDelivery Handlers, whilst ensuring staff engagement and delivering solutions to problems. Reporting into the Head ... more »
BI & AI) role is integral to the Trust's mission of delivering high-quality healthcare services. By leveraging data and AI, you will drive service improvements, enhance operational efficiencies, and support strategic decision-making. This is an exciting opportunity for a visionary leader with a passion for data-driven … capacity to provide the Trust Board, managers, clinicians and staff of the Trust with the ability, advice, forecasting analysis and expertise to enable the delivery of the best possible standards of healthcare. Promote the highest standards of professionalism within business intelligence to ensure compliance with external standards and best … Deputise for the Deputy CDIO as and when required and take the lead on selected strategic initiatives within the scope of Deputy CDIO responsibilities. ServiceDelivery Partner with senior leads within the organisation in the development of strategy and accompanying performance culture through the provision of a robust more »