Role: 2nd Line ITSupportEngineer (Field Engineer) Role Type: Permanent Location - On-site Gloucester + Client Sites Salary - £28,000>£30,000 The role of the 2nd Line ITSupportEngineer is to provide onsite, workshop and remote ITsupport at our client sites. The role also involves assisting with and implementing projects delivered by our company. Role Responsibilities • Provide onsite ITsupport at client sites • Build and configure client hardware and software to be used at client sites • Answer incoming telephone calls, tickets and emails and … of contact as well as escalations to all clients when on their sites • Correctly log and update tickets with the required information relating to support requests • Manage ticket priority, category, and client updates for tickets in related work queues • Manage own ticket queue and work schedule in an efficient more »
iO Associates are working with a leading defence company on the search for an ITSupportEngineer holding active DV Clearance . This opportunity will require you to be on-site in Gloucestershire and offers the chance to work on some extremely interesting projects. Start: ASAP Location … an existing busy team, bringing continuous professionalism and knowledge to the service provided to our prestigious customers. You will provide first and second line support for bespoke and niche systems, including incident management, system commissioning, provision of technical advice and asset and system management. Skills: Linux administration VMWare Windows … administration Active Directory ITIL service manager and asset manager Problem solving/troubleshooting. If you are an ITSupportEngineer with the necessary clearance, then please send a copy of your updated CV to s.blackman @ioassociates.co.uk more »
Brockworth, Gloucestershire, United Kingdom Hybrid / WFH Options
Jonathan Lee Recruitment Ltd
We are working with a global engineering client based in Gloucester. Supporting an international customer base, seeking a Graduate IT Technical SupportEngineer to provide ITsupport, this would suit an IT graduate or an individual with 1-2 years’ experience in an IT capacity. In your first few weeks in this IT Technical SupportEngineer role, you can expect to: Manage and supportIT infrastructure equipment, including physical and virtual servers, storage arrays, network switches, firewalls, wireless access points, phone systems, mobile devices, and other necessary equipment … Respond to technical support calls from staff members or clients, providing effective communication to resolve issues promptly Test disaster recovery procedures to ensure business continuity To apply for this IT Technical SupportEngineer role, you will also require the following: The ability to analyse problems swiftly more »
Employment Type: Permanent
Salary: £27500 - £29000/annum Private medical, employee welfare, L
Are you a skilled ITSupportEngineer with a passion for technology and a desire to work in a dynamic and exciting environment? If so, we have the perfect opportunity for you! We are currently seeking an enthusiastic and dedicated ITSupportEngineer to … supporting clients with their diverse product sets. They are passionate about making technology easy and enjoyable for all businesses of all sizes. As an ITSupportEngineer, you will have the opportunity to learn and work with cutting-edge technologies to provide the best solutions for our … clients. You will play a crucial role in ensuring the smooth operation of their client's IT systems. What they can offer you: - A salary of up to £35,000 - 25 days annual leave, Pension, Private Medical - Free Subscription to Perk Box discounts and Wellness app - Access to cutting more »
Employment Type: Permanent
Salary: £25000 - £35000/annum 25 Days holiday, Pension
Red Recruitment is recruiting an ITSupportEngineer with previous industry experience to join a Gloucester-based team. This role is dynamic in nature, covering all aspects of modern ITsupport and a great opportunity to join a hard-working team and further your engineering … depending on experience). A full UK's driving licence is required due to the nature of the role. Benefits and Package for an ITSupportEngineer: Salary: £30,000 - £34,000 per annum (depending on experience) Location: Stonehouse, Gloucestershire Hours: Monday - Friday, 8.30am - 5.00pm Contract Type … Permanent (37.5 hours per week) Free parking 20 days holiday plus bank holidays Key Responsibilities of an ITSupportEngineer: Providing helpdesk support (the company is a VAR for SMB's) Assisting clients with the migration of on-premises, to modern cloud-based systems Communicating with more »